68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
What's nearby
Plaza Merdeka - 1 min walk
Kuching Waterfront - 5 min walk
Sarawak Museum - 7 min walk
Kuching City Mosque - 7 min walk
Sarawak General Hospital - 2 min drive
Getting around
Kuching (KCH-Kuching Intl.) - 20 min drive
Airport shuttle (surcharge)
Restaurants
Tuk Tuk Thai Boat Noodle Restaurant - 2 min walk
Subway - 1 min walk
McDonald's - 2 min walk
COMMONS by Food Journal Group - 4 min walk
Starbucks - 2 min walk
About this property
The Waterfront Hotel
When you stay at The Waterfront Hotel, you'll be a short five-minute drive from Kuching Waterfront and Vivacity Megamall. Guests can take a dip in the indoor pool or grab a bite to eat at Cafe Via Mare, which serves breakfast, lunch and dinner. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Filipino, Malay
At a glance
Hotel size
208 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle from 8 AM to 8 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Travelling with children
Children's pool
What to do
Shopping
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
Fitness centre
An indoor pool
Shopping centre on-site
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Cafe Via Mare – This café serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
Cash deposit: MYR 100.00
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 45 for children
Airport shuttle service is offered for an extra charge of MYR 15 per person (one way)
Children & extra beds
Airport shuttle for children between the ages of 6 and 12 costs MYR 15 (one-way)
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching
Frequently asked questions
Does The Waterfront Hotel offer free cancellation for a full refund?
Yes, The Waterfront Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Waterfront Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at The Waterfront Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Waterfront Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Waterfront Hotel?
Yes, an airport shuttle is available from 8 AM to 8 PM at scheduled times. The charge is MYR 15 per person one way.
What are the check-in and check-out times at The Waterfront Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Waterfront Hotel and nearby?
The Waterfront Hotel has an indoor pool and a fitness centre.
Are there restaurants at or near The Waterfront Hotel?
Yes, there's an on-site restaurant, Cafe Via Mare.
What's the area around The Waterfront Hotel like?
The Waterfront Hotel is in the heart of Kuching, a short 5-minute walk from Kuching Waterfront and 10 minutes' walk from Hills Shopping Mall.
The Waterfront Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
26 October 2024
Apart from breakfast, nothing is impressive. Also it is close to the waterfront and occasionally the road is block for any events around hence unexpected traffic jam occurs especially over the weekend.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 October 2024
Timothy
Timothy, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Tania
Tania, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
Nice Staff. Convenient to shopping and sights. Nice view too.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
We loved this hotel! We stayed on the club floor - exquisite service. The breakfast was vast and delicious, the location was as central as you can get, and being attached to the mall was really cool!! I would definitely recommend this hotel !!!
Jacqueline
Jacqueline, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Good
Lay Hoon
Lay Hoon, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
The staff are amazing. They can’t do enough for you .
Bryan and kerry
Bryan and kerry, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
Verified traveller
5-night business trip
Verified Hotels.com guest review
8/10 Very good
30 July 2024
Chung
Chung, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
I had a great stay experience here. A 15min drive from the airport RM38. The hotel is conjoined to the multi level mall/shopping complex complete with food court, supermarket and many shopping opportunities, also an infinity pool. At night I enjoyed the river light show from my room which went for about 20mins Friday & Saturday. Staff were amazing! Spoke fluent English & extremely helpful. Definitely recommend
Jo
Jo, 2-night trip
Verified Expedia guest review
6/10 Good
23 July 2024
Josie
Josie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Nice clean hotel attached to shopping mall. Walking distance to river.
Randall
Randall, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Large hotel near the promenade and the pedestrian bridge over the river, which makes it extremely convenient for visiting sites on the opposite bank. Near museums, historic sites, boat tours. Adjacent to a shopping mall with a food court. Large, comfortable room. The river view from our room was absolutely stunning! Nice breakfast buffet with occasional live music performances. Highly recommend!
Mariana
Mariana, 3-night romance trip
Verified Expedia guest review
6/10 Good
16 July 2024
Great location above the shopping mall, extremely walkable and felt safe. Staff were helpful.
Belinda
Belinda, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Nicole
Nicole, 4-night trip
Verified Wotif guest review
10/10 Exceptional
23 June 2024
Nice hotel
Near the waterfront and chinatown. Located with a large shopping center. Breakfast good with great variety.
Tan
Tan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
Pros: 1) The hotel is link to Plaza Merdeka Shopping Mall. (Go down the hotel lift it's at G Level or LG Level.) Plaza Merdeka has good food at Level 4, food court inclusive other restaurants. 2) It's a walking distance 3-5 mins to Hana Bridge. 3) You can look for souvenir at the nearby Jln Main Bazaar, also about 4-5 mins walk. It has a whole stretch of shops along that area. 4) Don't forget to purchase Kek Lapis at "Kek Lapis Mama Su. Shop " It's well recognize among the locals. 4) India Street is also nearby about 3-4 mins walk. Just behind the hotel. (You can purchase souvenirs at this area.) 5) The hotel using an advance system for the communication between hotel staff and hotel guest.
Cons: 1) The digital button to activate the hotel room "Do not disturb, Bell, Make up room, was faulty. Unable to resolve by the Maintenance. (So I have to use the manual tagger indicating "Do not disturb."
Mahmud
Mahmud, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 June 2024
Pamela
Pamela, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
Jeffery
Jeffery, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 June 2024
Very close to Carpenter Street and the Riverside. Convenient location. Provide lemon water and coffee/tea plus cookies at lobby whole day is a plus.
Yark Khwee
Yark Khwee, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 May 2024
My favourite hotel each time I visit Kuching.
Soon Chye
Soon Chye, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
6 May 2024
York Lou
York Lou, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 May 2024
The Waterfront is a fantastic hotel in a brilliant location. Our room (as many others) had a wonderful view across the river to the golden roofed Sarawak State Assembly building and the Astana Palace and entertained us with a fabulous water fountain and light show every evening. The staff were brilliant, so friendly and helpful. We loved the hotel and Kuching. The only thing we didn’t like was the toilet seat, which was not of a quality to match everything else about the hotel. Overall, we would certainly recommend it.
Michelle
Michelle, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 May 2024
The staff are all really friendly and helpful. The location is perfect for sight seeing, good restaurants close by and museums. The view across the river is fabulous.