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Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

2.5 star property
Hotel with indoor pool, near Great Smoky Mountains National Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Interior
Exterior
Lobby sitting area
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
  • Pool
    Pool
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Business centre
  • Meeting rooms
  • Area shuttle
  • Theme park shuttle
  • 24-hour front desk
  • Arcade/games room
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
Feel at home
  • Free cots/infant beds
  • Microwave
  • Separate bedroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
The price is NZ$189
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Microwave
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

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includes taxes & fees
20 Nov - 21 Nov
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About the area

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.5 km
  • SkyPark - 8 min walk - 0.7 km
  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km
  • Anakeesta - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk
  • ‪Mellow Mushroom - ‬7 min walk

About this property

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel puts you in a great location, within a short 10-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Guests can take a dip in the indoor pool, and freebies such as breakfast, WiFi and self-parking are added perks. Also, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

Hotel size

  • 113 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Off-site

  • Area shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Snack bar/deli

What to do

  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool
  • Arcade/games room

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Local area shuttle and theme park shuttle services are offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel and nearby?
Have fun with nearby winter activities such as skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.
What's the area around Holiday Inn Express Gatlinburg Downtown, an IHG Hotel like?
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is a short 14-minute walk from Great Smoky Mountains National Park and 15 minutes' walk from Ripley's Aquarium of the Smokies. Travellers love the hotel's prime location.

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alian, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wendy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent in everyway
Pam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Seok, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good option for families
Great hotel option right in the heart of the attractions. Clean, safe hotel. Breakfast was good. The splash hallow was great for entertaining our toddler and baby. Would pay to stay here again.
Klaudia, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

We were charged an additional destination fee that was not listed when we booked. They decided not to refund this fee so I felt they were dishonest about additional charges.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall, our stay was fine. Room had the smallest tv I’ve seen in a modern hotel. Tv signals were weak. Not good for college football weekends.
Donald, 4-night trip
Verified Hotels.com guest review

6/10 Good

Not worth the Money. Rude front desk!
Horrible check in!! The lady, Carol at the desk was rude. Yelled to us when we were coming in, can't check in till 4pm! Ok, we thought it was 3pm like most Hotels. We arrived at 315. She then tells me, our room will be ready at 330? Family had already uploaded our car. Had our stuff on a cart. We waited in the lobby, in full view of this woman. Other guests started coming in to check in, as it was now 345. She never once said, come on up! I then got in line behind 6 other guests checking in. Ridiculous. Room was just ok, certainly not worth $300 a night during the week for a family of 4!! We had stayed at Gatlinburg Margaritaville 3 weeks prior for the same price. Much better Hotel for the same money! Also, the indoor pool was cold. Super thin small towels in our room. Beds were awful. Plastic silverware for breakfast was the cheapest made. Won't be staying here ever again!!
Dennis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Debra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family vacation
This was a great hotel and my family and I enjoyed our stay a lot. The staff was amazing and my kids loved the waterpark/pool feature. Our rooms were clean and the pool water temperature was nice and warm. Not to mention, the parking was free and the hotel is walking distance from the main downtown strip. If we ever come back to Gatlinburg, we would definitely stay here again.
Lisabeth, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Few bugs in bathroom sink , freaked us out
DHAVAL, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

2 Day family stay.
Very comfortable stay. My granddaughter, two of my great grandchildren and I stayed 2 nights. We went to the aquarium and Pigeon Forge. The splash pad at the Holiday Inn was wonderful, the kids loved it! We all enjoyed the pool and the breakfast. The staff was great, provided a crib at no extra charge! Wonderful stay!
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Came to Gatlinburg for a quick family get away before school starts up. Holiday Inn was a good price in a great location. An easy walk to the strip but far enough off that it didn’t cause any noise issues. The free parking was a huge bonus as fees can really add up. The breakfast was a good starter to the day. It wasn't a grand buffet but had staples and got the job done. The room was clean and everything was in working order. The only issue was the pool was very cloudy and didn't seem a good idea to swim in. The water park was simple and great for the kids however the surface was very rough and easy scuffed up bare feet. The staff was great, didn't have any major issues just more towels, which was easily accessible. Would stay at hotel again and recommend.
Sandy, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel overall!!
Shaina, 5-night trip
Verified Expedia guest review

2/10 Poor

Steven, 1-night trip
Verified Expedia guest review

8/10 Very good

Good stay
Austin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Steve, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Asad, 1-night trip
Verified Expedia guest review

2/10 Poor

Never stay at the hotel, because our room wasn't ready 😭 had to find another hotel up the street from holiday inn. Manager was very nasty to us.
Joann, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Cathy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place if you have kids
Great place to stay if you have kids waterpark is awesome just wish they had towels in the pool area they do give you some in your room but very small towels that you have to exchange
Charles, 7-night family trip
Verified Hotels.com guest review