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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with restaurant, near Okada Museum of Art

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Photo gallery for Hakone Kowakien TEN-YU

Reception
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm)
Hot springs
1 bedroom, in-room safe, blackout curtains, cots/infant beds
1 bedroom, in-room safe, blackout curtains, cots/infant beds
Located in Hakone, Hakone Kowakien TEN-YU offers a tranquil retreat with an indoor mineral hot spring and 2 indoor hot springs. Savor dinner at Geihinkan (Steak), relax on the terrace or unwind in the garden while enjoying free WiFi and newspapers.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Onsen
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Sauna
  • Spa services
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private hot tub
  • Separate bath and shower
  • Television
The current price is NZ$693
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(59 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.0 out of 10
Very good
(2 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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  • Onsen
  • Free parking
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9.4 out of 10, Exceptional, 180 reviews
The price is NZ$547
8 Sept - 9 Sept
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About the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Ropeway - 7 min drive - 5.3 km
  • Hakone Shrine - 7 min drive - 7.7 km
  • Lake Ashi - 8 min drive - 8.0 km

Getting around

  • Tokyo (HND-Haneda) - 84 min drive
  • Tokyo (NRT-Narita Intl.) - 159 min drive
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Hakone Gora Station - 22 min walk
  • Kowakidani Station - 15 min walk

Restaurants

  • ‪箱根餃子センター - ‬17 min walk
  • ‪Gora Brewery And Grill - ‬3 min drive
  • ‪手打ち蕎麦金春 - ‬13 min walk
  • ‪CAFE Ryusenkei - ‬13 min walk
  • ‪ベラフォレスタ - ‬15 min walk

About this property

Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU puts you a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can indulge in massages, facials or body treatments, and Geihinkan(Steak) serves dinner. Other highlights at this luxurious ryokan include a bar/lounge, a sauna and a terrace. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Kowakidani Station is 15 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
    • Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
    • Guests with dietary restrictions or food allergies should contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Children's games
  • Toys
  • Baby bath

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible
  • Sign language-capable staff
  • Grab bar near toilet

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private hot tub

Freshen up

  • Spring water bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Dining

Geihinkan(Steak) – This steakhouse only serves dinner.
Kihinkan(sobakaiseki) – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Children & extra beds

  • Cots/infant beds are available for JPY 3300.0 per stay

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Are pets allowed at Hakone Kowakien TEN-YU?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hakone Kowakien TEN-YU?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Hakone Kowakien TEN-YU and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes hot springs. Enjoy amenities such as a sauna and a garden.

Are there restaurants at or near Hakone Kowakien TEN-YU?

Yes, Geihinkan(Steak) offers Japanese cuisine and garden views.

Does Hakone Kowakien TEN-YU have rooms with private hot tubs?

Yes, each room has a a private hot tub and a spring water bath.

What's the area around Hakone Kowakien TEN-YU like?

Hakone Kowakien TEN-YU is a short 3-minute walk from Hakone Kowakien Yunessun and 16 minutes' walk from Hakone Open Air Museum. Travellers give top marks for the ryokan's prime location.

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Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Onsen
Breakfast
View
Food
Amenities
Mountain
Balcony
Gardens

What guests liked

  • The breakfast buffet offered a wide variety of high-quality cuisine with many delicious options. (87 reviews)
  • The property offers a convenient and frequent shuttle service to and from the station. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fantastic place!
Francesco, 1-night trip

10/10 Exceptional

Fantastic stay

Lovely two night stay. Great food great service lovely Onsen experience
Veronique, 2-night trip

10/10 Exceptional

This hotel offers great view and situated in a quiet environment. We enjoyed our stay and outdoor hot spring there. The only drawback is that it could be a bit crowded in the eating area (buffet) depending on when you go there.
Yin, 1-night trip

10/10 Exceptional

Nice hotel for family. Public transportation which close to hotel and is convenient .
CHENG, 3-night trip

10/10 Exceptional

Wonderful stay
Kristen, 3-night trip

10/10 Exceptional

Amazing open air Onsen!
Andreas, 2-night trip

10/10 Exceptional

Friendly staffs, spacious room, nice facilities, and great buffet breakfast with lots of options.
Vincent, 1-night trip

10/10 Exceptional

Family trip. It was wonderful
Lisa, 3-night trip

10/10 Exceptional

Amazing resort, great food and outside Onsen, very convenient for getting around to other sites, helpful staff
Chuck, 2-night trip

10/10 Exceptional

Best experience for a honeymoon

Amazing, confortable, peaceful, the staff was very friendly and helpful I strongly recommend this place and I will come back again
Julio, 1-night trip

10/10 Exceptional

Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen
Yuh-Shin, 1-night trip

10/10 Exceptional

Beautiful hotel, in a very lovely location.
Janice, 1-night trip

10/10 Exceptional

Absolutely the best place to stay in Hakone. Great service food was very good with their all you can eat buffet dinner and breakfast. Onsen and facilities were very well maintained and very clean and neat. 100% would stay here again.
Santosh, 1-night trip

10/10 Exceptional

Excellent staffs and super friendly ppl. Love everything about the area.
Huy, 3-night trip

10/10 Exceptional

Really relaxing and exceptional guest hospitality. Really enjoyed the onsens and nature around the campus.
Vadee, 1-night trip

10/10 Exceptional

Unique luxury hotel. Everything perfect.
ADRIANA, 1-night trip

10/10 Exceptional

Great place
Bartosz Jakub, 2-night trip

10/10 Exceptional

10/10 - highly recommend. The place was excellent, service amazing. The buffet was repetitive but overall really excellent experience
Allison, 2-night trip

10/10 Exceptional

Clean, quiet, large room, views, onsen
Byron, 2-night trip

10/10 Exceptional

I thoroughly enjoyed staying at Ten-yu for my first time in Japan. It was such a relaxing experience and such a relaxing place to stay

10/10 Exceptional

Excellent experiences
Steven, 1-night trip

10/10 Exceptional

amazing beautiful hotel. amazing buffet dinner and breakfast. Onsens are superb and great amenities. even had a nice jazz concert in the lobby when we got there
Itay, 1-night trip

10/10 Exceptional

The experience was amazing. Free foot spa, Onsen views were amazing 24x7 free ice cream Beds were very comfortable. Loved the swinging chair on our balcony
denise, 1-night trip

10/10 Exceptional

Incredible staff and a tranquil haven

This hotel is just stunning. I felt in a peaceful trance the whole time. The buffets are more traditional Japanese than catering to tourists and are delicious. The views are gorgeous. Gardens are beautiful. But the staff - the staff are incredible. Manager Moe Kitabyashi helped me for a long time transferring my lost luggage from osaka station to Tokyo. She was so patient and helpful and saved the day! Grateful. Go visit.
Selena, 1-night trip

8/10 Very good

Great location! Lovely onsen. Fun free music in the lobby nightly.
Caitlin, 2-night trip