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Soft Pillow Hostel - Adults Only

1.5 star property
Adults-only hostel with bar/lounge, near Hoan Kiem Lake

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Photo gallery for Soft Pillow Hostel - Adults Only

Restaurant
Serves breakfast, lunch and dinner
Exterior
Free WiFi
Lobby
Located near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Soft Pillow Hostel - Adults Only offers a tranquil retreat with a rooftop terrace, garden views, and dry cleaning/laundry services for your convenience. Connect to free in-room WiFi or unwind at the bar after exploring nearby Hoan Kiem Lake.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Rooftop terrace
  • Bar/lounge
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service
  • Free toiletries

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 4 Beds Mixed, City View

Free WiFi

4 Beds Mixed, City View

Highlights

Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for 6 Beds Mixed Dorm

Free WiFi

6 Beds Mixed Dorm

Highlights

Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 40 sq m
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for 6 Beds Female Dorm, City View

Free WiFi

6 Beds Female Dorm, City View

Highlights

Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 40 sq m
  • City view
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for 8 Beds Mixed Dorm, City View, Balcony

Free WiFi

8 Beds Mixed Dorm, City View, Balcony

Highlights

Balcony
Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 50 sq m
  • City view
  • Sleeps 8
  • 4 Single Bunk Beds

View all photos for 4 Beds Female Dorm

Free WiFi

4 Beds Female Dorm

Highlights

Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for 10 Beds Mixed Dorm, City View, Balcony

Free WiFi

10 Beds Mixed Dorm, City View, Balcony

Highlights

Balcony
Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 50 sq m
  • City view
  • Sleeps 10
  • 5 Single Bunk Beds

View all photos for 4 Beds Mixed Dorm

Free WiFi

4 Beds Mixed Dorm

Highlights

Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

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About the area

Map
9 Tong Duy Tan, Hang Bong, Hoan kiem, Hanoi, HANOI, 10000

What's nearby

  • Train Street - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 11 min walk - 1.0 km
  • Hoan Kiem Lake - 13 min walk - 1.1 km
  • Hanoi Old Town Night Market - 13 min walk - 1.2 km
  • Hanoi Opera House - 2 min drive - 2.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 9 min walk
  • Airport pickup service

Restaurants

  • ‪The Railway Cafe - ‬2 min walk
  • ‪Xofa Café & Bistro - ‬1 min walk
  • ‪Puku Cafe & Bar - ‬1 min walk
  • ‪Bánh Cuốn Kỳ Đồng - ‬1 min walk
  • ‪Lẩu Thái Nhất Hà - ‬1 min walk

About this property

Soft Pillow Hostel - Adults Only

Soft Pillow Hostel - Adults Only features a rooftop terrace and puts you within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can visit Aroi Desert Cafe, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other features include a terrace and a garden.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 12 rooms

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport pick-up (available 24 hours)*

Other information

    • Caters to adults only

Property amenities

Food and drink

  • Bar/lounge

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Rooftop terrace
  • Garden

Accessibility

  • Lift

Room amenities

Home comfort

  • Air conditioning
  • Slippers

Freshen up

  • Shared bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Shared accommodations
STAR_OUTLINE

Special features

Dining

Aroi Desert Cafe – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Rooftop – This rooftop bar specialises in local and international cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Soft Pillow Hostel Adults Hanoi
Soft Pillow Hostel Adults
Soft Pillow Adults Hanoi
Soft Pillow Hostel Hanoi
Soft Pillow Hostel - Adults Only Hanoi
Soft Pillow Hostel - Adults Only Hostel/Backpacker accommodation

Frequently asked questions

Does Soft Pillow Hostel - Adults Only offer free cancellation for a full refund?

Yes, Soft Pillow Hostel - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Soft Pillow Hostel - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Soft Pillow Hostel - Adults Only?

Sorry, there's no on-site parking at Soft Pillow Hostel - Adults Only.

Is an airport shuttle service offered by Soft Pillow Hostel - Adults Only?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 350000 per vehicle.

What are the check-in and check-out times at Soft Pillow Hostel - Adults Only?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at Soft Pillow Hostel - Adults Only and nearby?

Soft Pillow Hostel - Adults Only has a garden.

What's the area around Soft Pillow Hostel - Adults Only like?

Soft Pillow Hostel - Adults Only is a short 9-minute walk from Hanoi Railway Station and 13 minutes' walk from Hoan Kiem Lake.

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Soft Pillow Hostel - Adults Only Reviews

Reviews

6.4

Good

6.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Fair

pierre, 27-night trip

2/10 Poor

1-night trip

2/10 Poor

1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

1-night trip

6/10 Good

Toilets and showers are not clean.
Swe, 3-night trip

8/10 Very good

m, 1-night trip

4/10 Fair

日本にいる感覚を海外流にジャパナイズ
クレジットカードによる支払いが完了しているにもかかわらず、デポジットを要求された(600000ドン)。また、チェックアウト時に返金を要求すると、筆者の顔を見ながら1/10の60000ドンを渡そうとして来た。眼鏡をかけたひ弱そうな兄ちゃんだったが、こいつはやりなれている。この宿のみならずベトナム全体に言えることだが、つり銭をちょろまかしてくる。宿の件は、確信犯である。 夜中の便であるため、ホテルをチェックアウトし、荷物預かり兼シャワーを浴びるために予約。Googlemapがあれば確実に宿に着けるだろう。 1階はカフェで、飲み物を提供している(有料)。受付は4階。利用時、エレベーター故障かなんかで使えず。午後２時からのチェックインで、若干早めに部屋にあげてもらった。シャワールーム、トイレと各階３ヶ所ずつで、適当にコンクリートで固められた壁製の、趣のある造り。シャワールームは狭く、荷物はかなり高い位置に据えられた棚に置ける。アリんこや、その他生物がそのシャワールームの壁を歩いているが、気にせず浴びるが、照明が暗い。 安いから仕方ない。きれいなとこに行きたいならば、それなりに費用拠出は避けられない。ちなみに、宿の前にある店はすべて不味い。酸っぱい高菜のコムザン(COM RANG、焼飯)は日本でも食べたことはない。 以下、余談だが・・・ 運悪く、外人相手にやりなれた宿の担当者に出くわしただけかもしれないが、ノイバイ空港でも、ドル→VNDに両替する際、100ドル少ない金額を寄越してきた。しかも、ジェットスター関空→ハノイの夜中着で、疲れてるからいくら両替されたかわからんだろう、という意図があったと勘ぐる他ない。というのは、10日間の滞在でしょっちゅう出くわしたので、ちょろまかしてくる奴は多い・・・気がする。また、それがおもしろい。日本を俯瞰できるネタになった。また、行きます。
Yoshitaka, 1-night trip

4/10 Fair

Beskidt og rodet, men billigt og god beliggenhed
Hvis man virkelig vil spare penge, er det et ok valg, men hotellet er meget beskidt og rodet. Toilet og bad er klamt og bliver ikke gjort rent særlig ofte. Personalet virker ligeglad og irriterede. Eneste plus er morgenmad, god beliggenhed og god pris.
7-night trip

2/10 Poor

mo say
before this hostel good. bit.now this hostel is very dirty. i think good point nothing.
none, 1-night trip

8/10 Very good

The street that it the hostel is on does not have any cars but only motorcycles. Needed to walk out to a bigger road for us to get a car ride
1-night trip

6/10 Good

セキュリティーが甘いが朝食は美味しい。
良かった点は、朝食込みで朝のパインミーと玉子焼とサラダに飲み物が美味しいことと、ベッドが足を伸ばせて寝ることができたこと、チェックアウトの後でも荷物を預かってもらえたこと。良くない点は、セキュリティーロッカーの鍵が無く、貴重品の保管に不安を感じたこと、Wi-Fiスポット無料とあったのにWi-Fiスポットが無いと言われたこと。利用を検討されるかたは念の為、simカードまたはポケットWi-Fiを用意された方が無難と感じたことです。あと、ドミトリールームの鍵のデジポットの説明文が掲載されていれば良かったと思います。シャワーは普通にお湯が出て、使えました。

4/10 Fair

Cleanliness
Should improve the hotel cleanliness!! Not very clean
2-night trip

2/10 Poor

非常差的住宿
環境髒亂 有床蟲 第一天半夜抵達住宿原本訂8人房結果每張床都有人了所以被換到四人房，剛躺沒多久就覺得很癢 打開燈看 發現好幾隻床蟲 你可以清楚有很多床蟲 反應之後又被換到另一間四人房 這是我第一次住到那麼恐怖的HOSTEL 廁所環境也很髒 非常糟糕住宿經驗

6/10 Good

Bed bug outbreak I was lucky to not be part of
The beds were very comfy, the place was 'good enough' for my minimalistic travel type. The breakfast is amazing and fresh.. but meny meny people complained about bed bugs.. and not much seemed to be done about it. I was going to stay again and canceled cuz I can't risk Bed Bugs. Unfortunate..

2/10 Poor

침대 눅눅함. 전에 사용하던 사람 흔적이 다 남아있는 듯... 청소도 제대로 안하고 이불만 펴서 다음 사람 받는 듯 싶어요. 화장실은 무슨 호아로 수용소 화장실 이용하는 줄 알았어요 ㅠㅠ 짐 엄청 무거웠는데 올라갈때만 2층 엘리베이터 이용해야하고 내려올때는 엘리베이터 이용도 못했습니다. 그래도 가격이 이 가격이니까 이해는 하는데 청소만 좀 잘 되어있었으면..
1-night trip

4/10 Fair

Hostel that close to train station
Highlight: Close to Hanoi train station. Downlight: Cleanliness of hostel need to be improved. Air-conditioning in the 4-bed dorm was not functioning, stained bedsheets, dorm was not cleaned properly as well.
1-night trip

10/10 Exceptional

그래도 괜찮은 게스트하우스
다 좋았어요 직원도 친절하고 샤워시설은 좀 별로였는데 침실은 깨끗하고 밑에 카페도 있어서 좋았습니다 근처에 사진많이 찍는 철도도 있어서 좋았네요
4-night trip

6/10 Good

...
I've stayed at 4th floor for 2 days. There is elevator but only can ride to upstairs. The shower room is so stinky and disgusting. And in front of the shower room, it's so messy. Looks no one cares ans cleans it.
1-night trip

8/10 Very good

The staffs was very nice and helpful. The bathroom is comfortably for all guest. But the noise from the street are annoying sometimes.
2-night trip

6/10 Good

girl staff good , but .........................................
2-night trip

6/10 Good

It's a memorable experience staying in Hanoi. The staff of hostel are very nice and helpful. They help us to book the local tour and call the taxi to the airport in the early morning. However, the toilet and bathroom are mixed and share with other roommates.
Karen, 5-night trip

6/10 Good

DRMelo recommends more house keeping staff
The staff was very kind and helpful. the breakfast was tasty but the hostel cleanliness needs improvement. It's tough to keep hostels perfectly clean but they need to get a designated house keeping crew. Even for the price i was a little disappointed with the lack of cleanliness. I think was they get an actual house keeping crew this hostel will be nice.
Jose, 12-night trip

8/10 Very good

Great stay, nice beds, enjoyed the four room dorms. Definitely quiet during the night time as well.
1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Joanne, 2-night trip