Hotel Crown Hills Matsuyama puts you a short five-minute drive from Dogo Onsen. Guests can be pampered with massages at the spa.
Languages
English, Japanese
At a glance
Hotel size
154 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (JPY 600 per night)
Other information
Designated smoking areas
No alcohol allowed on site
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge)
Shared microwave
Services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Library
Full-service spa
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Shared bathroom
Shower/bath combination
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath and an indoor mineral hot spring (onsen). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 PM to midnight.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 900 for adults and JPY 900 for children
Parking
Self-parking costs JPY 600 per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Also known as
Crown Hills Matsuyama
Crown Hills Matsuyama
Hotel Crown Hills Matsuyama Hotel
Hotel Crown Hills Matsuyama Matsuyama
Hotel Crown Hills Matsuyama Hotel Matsuyama
Frequently asked questions
Does Hotel Crown Hills Matsuyama offer free cancellation for a full refund?
Yes, Hotel Crown Hills Matsuyama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Crown Hills Matsuyama?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Crown Hills Matsuyama?
Yes. Self-parking costs JPY 600 per night.
What are the check-in and check-out times at Hotel Crown Hills Matsuyama?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM. Contactless check-out is available.
What is there to do at Hotel Crown Hills Matsuyama and nearby?
Hotel Crown Hills Matsuyama has a spa.
What's the area around Hotel Crown Hills Matsuyama like?
Hotel Crown Hills Matsuyama is a short 8-minute walk from Matsuyama Station and 19 minutes' walk from Matsuyama Central Park.
Hotel Crown Hills Matsuyama Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
12 May 2024
A supermarket is located across the street. Convenient location. Bus stop is just in front of the hotel.
Ayumu
Ayumu, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 May 2018
Friendly staff make staying very relaxed
Wonderful friendly staff make this hotel a very relaxing place to stay. Good location near station and very reasonable price
Hugh
Verified Hotels.com guest review
8/10 Very good
21 April 2017
Handy hotel close to train and commercial centre
Our twin room was spacious, very clean and well appointed. 5mins walk to station. Would recommend it.
Caroline
Verified Expedia guest review
10/10 Exceptional
5 March 2017
It had Everything you need
the surprise is that it can borrow bicycle for free , great freee breakfast,staff really helpful, near Matsuyama station and the price really fair @cheaptickets.com
it also have a free small osen(Japanese hot spring)