2/10 Poor
17 May 2023
- Property itself is good enough for the price but the location is terrible. The access is through a narrow dirty street.
- The reception told about roof top restaurant, Spa and normal restaurant BUT I couldn't get into any of these because they told all these are fully reserved. I had to go outside for dinner but there is no nice place to eat near the hotel. I had no option that to eat at a low quality road side unhygienic shop.
- I asked for the complaint / suggestion register then they gave me a paper and not the register meant for this purpose.
- For the sake of face-wash, one person came to me when I was boarding taxi after check-out and told that he is the CEO and he wants to talk to me, though he was seeing that I am boarding the taxi on the roadside.
Shahnawaz
Shahnawaz, 1-night business trip
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