Kap House Hotel

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Overview of Kap House Hotel

Kap House Hotel

3.0 star property
3-star hotel with winery, near Bansko Ski Resort

8.9/10 Fabulous

18 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Refrigerator
77 Pirin Str., Bansko, Bansko, 2770
Main amenities
  • 26 smoke-free guestrooms
  • Daily housekeeping
  • Winery
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
For families
  • Babysitting (surcharge)
  • Sofa bed
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Sofia Airport (SOF) - 122 min drive
  • Train station drop-off (surcharge)
  • Casino shuttle (surcharge)

About this property

Kap House Hotel

Kap House Hotel features a winery and puts you 0.2 mi (0.4 km) from Bansko Ski Resort. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An indoor pool and a sauna are other highlights, and rooms offer conveniences like sofa beds and refrigerators. Fellow travelers say good things about the pool and WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors


  • Check-in time from 2 PM - 5 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*


  • Pets stay free
  • 1 per room (up to 7 lbs)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited


  • Train station drop-off


  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Downhill skiing nearby
  • Snowboarding nearby


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage


  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Library
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • Spa services
  • Sauna
  • Winery on site


  • Wheelchair-accessible parking

Languages spoken

  • Bulgarian
  • English
  • German
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Sofa bed
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 3 for adults and EUR 2 for children (approximately)
  • Casino shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Kap House Hotel Bansko
Kap House Bansko
Kap House
Kap House Hotel Hotel
Kap House Hotel Bansko
Kap House Hotel Hotel Bansko

Frequently asked questions

Overall score and ratings






Staff & service


Property conditions & facilities

8/10 Very good

Good location and very nice room
The room was very big, the location is great, around 5 minutes walk to to the gondola. Breakfest wasn't much but it was very affordable so it was fine. There is a great Jacuzzi available. Ski room is on the smaller size and could use frw more shoes dryers - available only for 4 pairs.
Yaron, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, comfy beds, and fabulous restaurant with 20% off. Amazing value, 10min walk to the Gondola. Lion bar 4 paces away, great find.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel with spa
Very nice hotel with excellent spa, sauna, Jacuzzi, small pool. Economy room on a 3rd floor was adequate for me as a solo skier/traveler, but for a couple I would suggest to book a standard room with the balcony. People there are very nice and helpful, and it's only about 6 min walk from the gondola. Internet was very good.
Viktor, 6-night trip
Verified Hotels.com guest review

8/10 Very good

basic hotel 5 mins walk from the gondola
Kap House is a good basic hotel close to the slopes on the Main Street - the rooms were cleaned everyday and fresh towels provided. The breakfast is an additional +7BGN per person per day, very convenient but you could find better value and quality outside. The spa facilities are ok, the changing rooms are very basic and the pool/jacuzzi area smelt like oil from the kitchens most days which was a bit off putting, sauna was all fine. The ski equipment store/dry room near the reception was very useful.
Francesca, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

more than avarge, good value for money
nice spa, ok service, breakfest was a little weak no coffee, great location, beds werent that comfy, weak wifi
Daniel, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Very nice service. Helping in the stairs.
Olga, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great value for money
4 young lads at end of season skiing holiday. Great location to slopes and restaurants. Room and hotel had everything we needed. Would stay here again if we were to return.
Lloyd, 6-night trip
Verified Expedia guest review

8/10 Very good

Hotel was great for what we needed it for
Good position for gondola approximately 5 min walk. Good bars and restaurants near by, loins bar just outside hotel and ginger restaurant which is close by did good food and drinks. Hotel was perfect for what we needed it for and would use again
chef, 4-night trip
Verified Expedia guest review

8/10 Very good

Great hotel, highly recommended if you want value for money
Verified Expedia guest review