Old Town Residence BIS

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Overview of Old Town Residence BIS

Old Town Residence BIS

3.5 star property
City-center aparthotel within easy reach of Main Market Square

8.4/10 Very good

80 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Kitchenette
  • Non-smoking
Map
Plac na Groblach 8/4, Krakow, 31-101
Main amenities
  • 16 smoke-free apartments
  • Breakfast available
  • Self parking
  • Babysitting
  • Airport shuttle
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Kitchenette
  • Private bathroom
  • Laundry facilities
  • Cable TV service
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Krakow City Centre
  • Main Market Square - 9 min walk
  • Wawel Castle - 1 min drive
  • Royal Road - 16 min drive
  • Oskar Schindler Factory - 20 min drive
  • Wieliczka Salt Mine - 32 min drive

Getting around

  • John Paul II - Balice Airport (KRK) - 26 min drive
  • Wieliczka Rynek-Kopalnia Station - 15 min drive
  • Skawina Station - 17 min drive
  • Krakow Glowny Station - 30 min walk
  • Airport shuttle (surcharge)

About this property

Old Town Residence BIS

Old Town Residence BIS puts you 0.5 mi (0.8 km) from Main Market Square. Apartments feature conveniences like kitchenettes, along with flat-screen TVs and premium bedding. Fellow travelers like the helpful staff and nice bathrooms.

Languages

English, German, Polish, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets stay free
  • Restrictions apply*

Property amenities

Pool/Spa

  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (PLN 80.00 per night)
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Cribs (infant beds): PLN 50.0 per stay
  • Babysitting (surcharge)

Kitchenette

  • Refrigerator
  • Stovetop
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 8 AM–10:30 AM: PLN 35 per person

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • In the city center
  • In the historical district

General

  • 16 rooms
  • 4 floors
  • 1 building

Fees & policies

Refundable deposits

  • Deposit: PLN 400.0 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of PLN 35 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for PLN 50.0 per stay
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs PLN 80.00 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Old Town Residence BIS Apartment Krakow
Old Town Residence BIS Krakow
Old Town Residence BIS Krakow
Old Town Residence BIS Aparthotel
Old Town Residence BIS Aparthotel Krakow

Frequently asked questions

Does Old Town Residence BIS offer free cancellation for a full refund?
Yes, Old Town Residence BIS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Old Town Residence BIS?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Old Town Residence BIS?
Yes, pets stay free.
Is parking offered on site at Old Town Residence BIS?
Yes. Self parking costs PLN 80.00 per night.
Is airport shuttle service offered by Old Town Residence BIS?
Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.
What are the check-in and check-out times at Old Town Residence BIS?
You can check in from 3 PM - 11:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Old Town Residence BIS?
Yes. Nearby restaurants include Napnapcafe (4-min walk), Grazie (4-min walk), and Massolit (4-min walk).
Does Old Town Residence BIS have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and cookware.
What's the area around Old Town Residence BIS like?
Old Town Residence BIS is in Krakow City Centre, a short 4-minute walk from Royal Road and 7 minutes' walk from Wawel Castle. Travelers love the aparthotel's prime location.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

10/10 Exceptional

Orlando, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Very good location. Quiet area with only a short walk to the main square and all the restaurants.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Ebookers guest review

10/10 Exceptional

Only complaint is the mattress could have been better but other than that it was a perfect place to stay! So close to everything, room was lovely and staff very helpful
3-night trip
Verified Hotels.com guest review

8/10 Very good

Short distance to Old Town. Quiet rooms and location. Friendly staff.
6-night family trip
Verified Ebookers guest review

6/10 Good

The location is great, just a short walking distance from the Wawel castle and main market square. Unfortunately the room wasnt very clean, there was dust everywhere. The sofa bed was dirty and the sheets we were given were for a single bed whereas did not fit the double sofa bed, also when requested replacement towels we had to wait for more than 2 hours.
7-night romance trip
Verified Hotels.com guest review

8/10 Very good

Excellent location, large apartment, nice and clean. But frustrating that there was a large wardrobe and only two coat hangers but lots of drawer space available. Small kitchen well equipped. A bargain on the whole.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great apartment for an amazing price. Fab location too!
3-night romance trip
Verified Expedia guest review

6/10 Good

It wasn’t what I book it was a studio and I booked a 2 bedroom
5-night trip
Verified Expedia guest review

6/10 Good

Very good location! Close to old town square. Very thin walls! We were unfortunately next to a family where the child cried from 10pm till 11pm and then again from 1am till 2am. Meaning we had a very distrupted nights sleep. Very cold in the room but that was because it was -5 degrees outside - air con did have heating function but extremely noisy so couldn’t have on at night. Lovely set up and everything you needed was there just a shame about the lack of sleep and the coldness of the apartment.
2-night romance trip
Verified Expedia guest review