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Gokan no Yu Tsuruya

3.5 star property
Mountain ryokan with spa, near Zao Hot Springs Ski Resort

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Escape to Gokan no Yu Tsuruya, nestled near Zao Chuo Ropeway and Zao Sanroku Ropeway. Soak in the rejuvenating hot springs or unwind at the spa tub while enjoying shopping on site and free in-room WiFi; guests praise the attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • Onsen
  • Free WiFi
  • Free parking

Main amenities (8)

  • Daily housekeeping
  • Full-service spa
  • Hot springs
  • Air conditioning
  • Vending machine
  • Fridge in a common area
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Fridge
  • Television
  • Daily housekeeping
  • Bath or shower
  • Free self-parking
  • Free toiletries
The current price is NZ$254
7 Dec - 8 Dec

Room options

View all photos for [No floor designation] Run of House with Toilet and Sink, Non Smoking

[No floor designation] Run of House with Toilet and Sink, Non Smoking

[No floor designation] Run of House with Toilet and Sink, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Fan
Hairdryer
Bidet
Desk
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

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  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 136 reviews
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About the area

Map
Zao-onsen 710, Yamagata, 990-2301

What's nearby

  • Zao Hot Springs Ski Resort - 1 min walk - 0.2 km
  • Zao Chuo Ropeway - 5 min walk - 0.4 km
  • Zao Sky Cable - 8 min walk - 0.7 km
  • Zao Sanroku Ropeway - 9 min walk - 0.8 km
  • Zao Super Slider - 17 min walk - 1.4 km

Getting around

  • Yamagata (GAJ) - 43 min drive
  • Sendai (SDJ) - 83 min drive
  • Akayu Station - 29 min drive
  • Sendai Kumagane Station - 58 min drive
  • Sendai Rikuzen-Shirasawa Station - 59 min drive

Restaurants

  • ‪ろばた - ‬4 min walk
  • ‪Unite Cafe - ‬9 min walk
  • ‪どさん娘蔵王のいえ - ‬4 min walk
  • ‪食事処 とみたや - ‬3 min walk
  • ‪トマトの森 - ‬11 min drive

About this property

Gokan no Yu Tsuruya

Gokan no Yu Tsuruya offers a fantastic location, putting you only steps from Zao Hot Springs Ski Resort. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby cross-country skiing and snowboarding. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 41 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 9:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check-in by 7:20 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Shared fridge

What to do

  • Hot springs
  • Shopping
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)

Facilities

  • Television in common areas
  • Full-service spa

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs open between noon and 9:30 AM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from noon to 9:30 AM
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gokan no Yu Tsuruya Inn Yamagata
Gokan no Yu Tsuruya Yamagata
Gokan no Yu Tsuruya Ryokan
Gokan no Yu Tsuruya Yamagata
Gokan no Yu Tsuruya Ryokan Yamagata

Frequently asked questions

Are pets allowed at Gokan no Yu Tsuruya?

Sorry, pets aren't allowed.

Is parking offered on site at Gokan no Yu Tsuruya?

Yes, there's free self parking.

What are the check-in and check-out times at Gokan no Yu Tsuruya?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is 10 AM.

What is there to do at Gokan no Yu Tsuruya and nearby?

Have fun with nearby winter activities such as cross-country skiing and snowboarding. Additional recreation on-site includes hot springs. Gokan no Yu Tsuruya also has a spa.

What's the area around Gokan no Yu Tsuruya like?

Gokan no Yu Tsuruya is located on the boardwalk in Zaoonsen, a short 2-minute walk from Zao Hot Springs Ski Resort and 4 minutes' walk from Zao Chuo Ropeway.

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Reviews

Gokan no Yu Tsuruya Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities

Popular mentions

Service staff
Room
Onsen
Breakfast

Reviews

10/10 Exceptional

Perfect location Perfect onsen Perfect meal free shuttle bus to and from Zao Ski area
CHIN CHIA, 5-night trip

10/10 Exceptional

Staff are very helpful, warm and cozy ambience. Onsen is super nice, loved my stay
Yuan, 2-night trip

10/10 Exceptional

Nice hotel.
Ka U, 1-night trip

10/10 Exceptional

Very nice customer service, with absolutely delicious dining experience😀 The onsen is very comfortable.
2-night trip

10/10 Exceptional

Very friendly staffs
Prithep, 3-night trip

10/10 Exceptional

Thank you for making the stay special
Christopher, 1-night trip

10/10 Exceptional

great location, hotel onsen is good

Hotel staff are friendly and helpful, recommend us good restaurant and advise us what is best time to see snow monster, lift tiket and cable car ticket buy from hotel save us some money.
Beng Ooi, 2-night trip

10/10 Exceptional

Jan 2025 Family Ski Trip

The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
Jun, 4-night trip

10/10 Exceptional

Very nice place, room is very big. all staffs are amazingly helpful and nice.
Waikit, 1-night trip

10/10 Exceptional

Located right inside Zao Onsen District, I arrived by car. A very well facilitated hotel, with lift (especially important for travellers which big luggages), private onsen is available for booking. The reception team and hospitality teams speaks some English, and are very warm and friendly.
Chun Wan, 2-night trip

10/10 Exceptional

Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
Nick, 5-night trip

10/10 Exceptional

Nice Japanese style of stay, we arrived late but the staff wait until we arriving. They are helpful and room was clean

8/10 Very good

Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
MAN SZE JANET, 4-night trip

10/10 Exceptional

A magical one night stay.

We had a great stay at this Ryokan - An adult plus two teenagers. very comfortable and the private onsen are a plus. The only unfortunate part was that they were not serving dinner the day we stayed, which meant needing to look elsewhere - slim pickings in Zao this time of year.
Maria, 1-night trip

10/10 Exceptional

Incredible expe
Meghan, 2-night trip

10/10 Exceptional

staff were incredible. could help enough.
sandy, 3-night trip

10/10 Exceptional

Incredible stay at Gokan no Yu Tsuruya for a ski and onsen vacation. Staff are incredibly friendly, the private and public onsens are phenomenal, and the room was just what I needed to enjoy 5 days in Zao. I'd recommend booking breakfast and dinner ahead if you plan to stay in for dinner. Options around Zao were at times slim, particularly late in the evening. Highly recommend Gokan no Yu Tsuruya to anyone looking for a relaxing way to spend some time.
William H. Johnson, 4-night trip

8/10 Very good

Good
Chin Fai, 2-night trip

10/10 Exceptional

A great place to stay

Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
Caroline, 5-night trip

10/10 Exceptional

This traditional Japanese hotel is located right in front of the bus stop from Yamagata station. Room was a little old look but very clean and maintained. Food and hot springs were very very recommended! Staffs were not good at English but used communicating with foreigners with google translation etc. So no worry. They were very nice and full of hospitality.
ナオキ, 2-night trip

10/10 Exceptional

An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
breakfast set
Dinner set
View from 610
emery, 1-night trip

10/10 Exceptional

Enjoyable stay

Great service. Staff are happy and pleasant. And the translation audio device they use makes communication easier. There is a one-time free-use of a private onsen bath among 5 choices during the entire stay. The public open-air bath within the hotel is also not bad. I got a corner room with a view on the ski slopes and it's spacious Japanese style so I have enjoyed my stay very much. The hotel is right across the bus terminal so getting in from Yamagata train station is very convenient. There is also free shuttle service to the Zao ropeway for skiing/snowboaring or cable car to view the snow monsters. Without ski/snowboard gear, it's actually quite an easy 10-minute walk.
2-night trip

8/10 Very good

很方便舒適的溫泉酒店

地點就在巴士站對面，溫泉超級舒適。check in 可以預約免費五十分鐘私人溫泉，服務誠懇有禮。
Wing hung, 1-night trip

8/10 Very good

スタッフの対応は良かったです。 貸切風呂も大変満足でした。温度調整もでき快適でした。 子供と妻といい体験、想い出が出来ました。 ありがとうございました。
??, 1-night trip

10/10 Exceptional

服務非常好的飯店，從櫃台接待到溫泉都很棒，尤其是服務我們客房送餐的小姐不但會講英文而且十分親切！
PeiLing, 1-night trip