Midtown Residence Surabaya

Photo gallery for Midtown Residence Surabaya

Primary image
Rooftop pool
Rooftop pool
Rooftop pool
Living area

Overview of Midtown Residence Surabaya

Midtown Residence Surabaya

4.0 star property
4-star Surabaya hotel with 1 outdoor pools, connected to a shopping center

9.6/10 Exceptional

20 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Jl. Ngagel Raya 123, Surabaya, East Java , 60246
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • 24-hour front desk
For families
  • Children's pool
  • Stovetop
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Ngagel

Getting around

  • Surabaya (SUB-Juanda) - 33 min drive
  • Surabaya Gubeng Station - 4 min drive
  • Surabaya Pasar Turi Station - 6 min drive
  • Airport shuttle (surcharge)

About this property

Midtown Residence Surabaya

4-star hotel in the heart of Ngagel
Consider a stay at Midtown Residence Surabaya and take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. The onsite restaurant, Wok Noodle, features local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a porter/bellhop
  • Luggage storage, meeting rooms, and concierge services
  • An elevator, a 24-hour front desk, and a front desk safe
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All guestrooms at Midtown Residence Surabaya boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and stovetops


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 274 rooms


  • Check-in time from 2 PM - noon
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured covered onsite self parking (includes in/out privileges; fees apply)


  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool


  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site


  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Stovetop
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels


  • Daily housekeeping
  • In-room safe

Special features


Wok Noodle - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: IDR 100000 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 100000 for adults and IDR 50000 for children (approximately)
  • Airport shuttle service is offered for an extra charge


  • Covered self parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.


This property accepts credit cards, debit cards and cash.

Also known as

Midtown Residence Surabaya Hotel
Midtown Residence Hotel
Midtown Residence Surabaya Java
Midtown Resince Surabaya Java
Midtown Surabaya Surabaya
Midtown Residence Surabaya Hotel
Midtown Residence Surabaya Surabaya
Midtown Residence Surabaya Hotel Surabaya

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Midtown Residence Surabaya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Midtown Residence Surabaya?
As of 2 October 2022, prices found for a 1-night stay for 2 adults at Midtown Residence Surabaya on 3 October 2022 start from NZ$64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Midtown Residence Surabaya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Midtown Residence Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at Midtown Residence Surabaya?
Yes, there's self parking on site (charges apply).
Is airport shuttle service offered by Midtown Residence Surabaya?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Midtown Residence Surabaya?
You can check in from 2 PM - noon. Check-out time is noon.
What is there to do at Midtown Residence Surabaya and nearby?
Midtown Residence Surabaya has an outdoor pool and a fitness center.
Are there restaurants at or near Midtown Residence Surabaya?
Yes, Wok Noodle offers local and international cuisine. Nearby restaurants include 1914 Surabaya (3-min walk), Restoran Bebek Tepi Sawah Surabaya (8-min walk), and Rawon Calculator (9-min walk).
What's the area around Midtown Residence Surabaya like?
Midtown Residence Surabaya is in Ngagel, a short 16-minute walk from Surabaya Zoo and 15 minutes' walk from Mpu Tantular Museum.

Overall score and ratings






Staff & service




Property conditions & facilities

8/10 Very good

Titien, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oktavina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Kuryati, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it! We got a free upgrade which is always nice. Thank you!
Benny, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Better than expected, staff is polite and eager to satisfy, the rooms are spacious and loaded with amenities! They even provide complimentary mini bar snacks and drinks! And if this isn't enough, there is a shopping mall, packed with restaurants and a supermarket, adjacent! Excellent option, when visiting Surabaya!
1-night trip
Verified Travelocity guest review

10/10 Exceptional

Near a new shopping mall, nothing much there. Very clean hotel.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

kawa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Living room did not have windows though rooms were large and clean. It is not about hotel but shopping mall had some cafes but open only at 10am. Hence I expected to have breakfast at these cafes but could not do that. Mall does not have proper restaurant, so I needed to go to hotel cafe or take taxi to go out for dinner, which was inconvenient.
3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review