NH Collection Santiago Casacostanera, nestled near Parque Arauco Mall, offers a blend of relaxation and adventure. With shopping on site, a 24-hour gym to stay active and free in-room WiFi to stay connected. Enjoy bike rentals or explore the nearby KidZania Santiago with the help of tour/ticket assistance.
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098
What's nearby
Parque Arauco Mall - 2 min drive - 2.0 km
Parque Araucano - 2 min drive - 2.0 km
Costanera Center - 2 min drive - 2.3 km
KidZania Santiago - 3 min drive - 2.6 km
San Cristobal Hill - 9 min drive - 5.3 km
Getting around
Santiago (SCL-Arturo Merino Benitez) - 20 min drive
Hospitales Station - 10 min drive
Parque Almagro Station - 10 min drive
Matta Station - 10 min drive
Airport shuttle (surcharge)
Restaurants
Millefleur Café Bistró - 2 min walk
Starbucks - 2 min walk
Carnal Prime - 4 min walk
Dondoh - 1 min walk
Osaka Santiago - 4 min walk
About this property
NH Collection Santiago Casacostanera
At NH Collection Santiago Casacostanera, you'll be a short five-minute drive from Costanera Center and Parque Arauco Mall. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout. Also, Plaza de Armas and Medical Center Hospital Worker are within a short drive.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
84 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Room service (limited hours)
Water dispenser
What to do
Shopping
Working away
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Bike hire
Bike storage
Facilities
24-hour fitness centre
At least 80% of food locally sourced
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Fan
Coffee/tea maker
Bathrobes
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Restaurante – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 15 to 36 for adults and USD 18 to 30 for children
Airport shuttle service is offered for an extra charge of USD 50 per vehicle
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per accommodation, per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Also known as
NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago
Frequently asked questions
Does NH Collection Santiago Casacostanera offer free cancellation for a full refund?
Yes, NH Collection Santiago Casacostanera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Santiago Casacostanera?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of USD 35 per accommodation, per night. Service animals are exempt from fees.
Is an airport shuttle service offered by NH Collection Santiago Casacostanera?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle.
What are the check-in and check-out times at NH Collection Santiago Casacostanera?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at NH Collection Santiago Casacostanera and nearby?
Have fun during the warmer months with activities such as cycling. NH Collection Santiago Casacostanera also has a 24-hour fitness centre.
Are there restaurants at or near NH Collection Santiago Casacostanera?
Yes, there's an on-site restaurant, Restaurante.
What's the area around NH Collection Santiago Casacostanera like?
NH Collection Santiago Casacostanera is a short 18-minute walk from Santiago Metropolitan Park and 6 minutes' walk from Bicentennial Park.
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NH Collection Santiago Casacostanera Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Service staff
Restaurant
Room
Parks
Reviews
6/10
Great place
Peter
1-night trip
10/10
Great area to stay when visiting Santiago!
Jay
1-night trip
8/10
Good stay
severino
6-night trip
10/10
Great hotel for fair price. Location is amazing
Sergei
1-night trip
10/10
Great Value for the best location in Santiago! Amazing and proactive staff!
Jorge
13-night trip
10/10
Great location
Jorge
1-night trip
10/10
Excellent location by some of the best shops and restaurants in Santiago
Jorge Jacobo
3-night trip
10/10
Location and Hotel very good
Mauricio
7-night trip
10/10
Great location in Santiago
JOSE
3-night trip
8/10
Great location beautiful hotel
Maria
8/10
Everything was good, the area is very nice with lots of dinning options, check in staff at the reception could be a little bit more friendly
Jose
1-night trip
10/10
The reception staff are so great and accommodating. Rooms are super comfortable
Crystal
1-night trip
10/10
This is more like a apartment style hotel. It has less staff, but the room is very clean and good size. It is located in a very nice and quite neighborhood and next to a shopping mall. Many good restaurants are in a walking distance. The staff are all very nice and helpful. The breakfast is simple and has good variety. We enjoyed our stay.
Verified traveller
3-night trip
10/10
Great place to stay close to all the nice areas in Santaigo
Pablo
1-night trip
10/10
Personal very attentive
Lucia
2-night trip
10/10
Bed was awesome, super
Comfortable and the shower was great. Checked all the boxes for basic needs. Nice place.
Art
3-night trip
10/10
Super good hotel. Quiet, great access to restaurants, shops etc.
Rooms are really comfortable with great showers and beds. Super pristine. Would recommend.
Susan
1-night trip
10/10
Amazing location, easy checkin, great rooms, very new. Will vome again for sure
Juan pablo
2-night trip
10/10
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Claudia
4-night trip
10/10
Xxxx
Maria
2-night trip
10/10
This hotel great, though it lascks of a restaurante and parking lot the rooms are luxurious.
My number 1 hotel in Santiago-.
Ramon
10/10
One of the best locations in Santiago.
Alexandre
10/10
Great location to best side of Santiago! Staff was super pleasant!
Guy
3-night trip
10/10
Great views service and location
Irzio
1-night trip
10/10
25 minutes from airport well located near restaurant row and beautiful park nearby