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Puma House - Hostel

2.0 star property
Adults-only hostel in Natales

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puma House - Hostel

Exterior
Exterior
Breakfast area
Sextuple Mix Room | Room amenity
Interior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • Garden
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
  • Bike hire
Feel at home
  • Television
  • Garden
  • Daily housekeeping
  • Free self-parking
  • Hairdryer

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Cuadruple Mix Room

Cuadruple Mix Room | Room amenity

Cuadruple Mix Room

Highlights

Heating
Flat-screen TV
Hairdryer
3 bathrooms
Shared/communal kitchen
Satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

View all photos for Sextuple Mix Room

Sextuple Mix Room | Room amenity

Sextuple Mix Room

Highlights

Heating
Flat-screen TV
Hairdryer
3 bathrooms
Shared/communal kitchen
Satellite channels
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Private Bathroom

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shared/communal kitchen
Satellite channels
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard double room, private bathroom

Free WiFi, bed sheets

Standard double room, private bathroom

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shared/communal kitchen
Satellite channels
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Hallway
Hostal Baquedano
Free breakfast
Free WiFi
Non-smoking
9.6 out of 10, Exceptional, (137)
The price is NZ$111
includes taxes & fees
22 Nov - 23 Nov
Hostal Baquedano
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About the area

Map
Miraflores 742, Natales, Magallanes y la Antartica chilena, 6160854

What's nearby

  • Lago Nordenskjold - 9 min walk - 0.8 km
  • Plaza de Armas - 10 min walk - 0.9 km
  • Puerto Natales Casino - 14 min walk - 1.2 km
  • Costanera - 20 min walk - 1.7 km
  • Cueva del Milodon - 3 min drive - 1.9 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.4 miles/180.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Picada de Carlitos - ‬8 min walk
  • ‪Yume - ‬2 min walk
  • ‪Last Hope Distillery - ‬6 min walk
  • ‪El Brisket - ‬10 min walk
  • ‪Café Melissa - ‬10 min walk

About this property

Puma House - Hostel

When visiting Natales, Puma House - Hostel is a great choice to consider. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails.

Languages

English, Spanish

At a glance

Hotel size

  • 4 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 10:00 PM
  • Minimum check-in age – 12
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The property charges 19 per cent for credit card payments
  • The front desk is open daily from 9:00 AM - 10:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 12

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Garden
  • Television in common areas

Accessibility

  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Shared kitchen access

More

  • Daily housekeeping
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 350 per vehicle (return)
  • Credit card charges are subject to an extra charge of 19 per cent

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Puma House Hostel Natales
Puma House Hostel
Puma House Natales
Puma House Puerto Natales
Puma House
Puma House - Hostel Natales
Puma House - Hostel Hostel/Backpacker accommodation
Puma House - Hostel Hostel/Backpacker accommodation Natales

Frequently asked questions

Are pets allowed at Puma House - Hostel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Puma House - Hostel?
Yes, there's free self parking.
Is an airport shuttle service offered by Puma House - Hostel?
Yes, an airport shuttle is available. The charge is USD 350 per vehicle return.
What are the check-in and check-out times at Puma House - Hostel?
Check-in start time: 2 PM; check-in end time: 10:00 PM. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at Puma House - Hostel?
No, this hostel doesn't have a casino, but Puerto Natales Casino (14-min walk) is nearby.
What is there to do at Puma House - Hostel and nearby?
Have fun with nearby activities such as hiking and horse riding. Puma House - Hostel also has a garden.
What's the area around Puma House - Hostel like?
Puma House - Hostel is a short 10-minute walk from Plaza de Armas and 14 minutes' walk from Puerto Natales Casino.

Puma House - Hostel Reviews

Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great
Great place to stay, clean, good location and organised tours for us. Thanks
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
El hostel es perfecto por donde sea que se lo mira. La limpieza es excelente, la cocina es amplia, cómoda, tiene todos los utensilios. El baño cuenta con secador de cabello y las duchas tienen espacio para vestirse. La ubicación es ideal porque está cerca de la terminal de buses. En el hostel cuidan todos los detalles, hasta la decoración es muy bonita. También, cuentan con el servicio de alquiler de equipamiento y asesoran muy bien a los pasajeros en relación con las excursiones y los trekking. La atención es de maravillas. Hospedarse aquí es la mejor elección!!!
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hostel!
I had a great time at Puma House. Juan, the owner, is a great host and gave lots of good advice for Torres del Paine. The place is clean, well-equipped, and in a good location. I highly recommend!
Mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I would highly recommend this for your stay. It felt like I was a part of the community as soon as my stay began. The workers are super helpful and friendly. Beds were comfortable and rooms were clean! :)
Chloe, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay - a must if you are in natales
We loved it here!!! Such an amazing time - the place is great and the host is lovely, even if he took a second to understand my accent - we would recommend anyone to go!
Esther, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Juan and Héctor are the best hosts!! I can’t recommend Puma House high enough. The friendly atmosphere they create rubs off on the guests. Such and enjoyable time besides a good nights sleep. You will not be disappointed!! Stay with them!!
Tom, 4-night trip
Verified Expedia guest review

6/10 Good

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was super friendly. They keep the rooms and bathrooms clean at least once a day. They have fully functional kitchen. They also have lockers with the bed units for storage. I kept my luggage safely for 5 nights. And stayed there for 2 additional nights with full comfort.
Venus, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Juan and Hector were very friendly and helpful. The property is well maintained and they offer rental gear for people traveling around Patagonia. The only issue we experienced were noisy guests past the quiet hours. Without any of the hosts staying on the premises it forces the other guests to ask people to quiet down but makes things difficult if they do not share the same language. Otherwise, I would happily recommend Puma House to my friends!
Corey, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I was very impressed by the cleanliness, greeting and helpfulness of the staff. Juan was very attentive and kind. I would recommend it there and would have loved to stay for more than a night!!
1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, lovely facilities, and they let us store our bags for 5 days while we did the W trek. Thank you Puma House!
1-night romance trip
Verified Expedia guest review

8/10 Very good

Great stay
Helpful staff! Warm and cozy bed! USB chargers right by the bed was a plus!
2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location central to everything , about a 15min walk from the main bus station . Friendly staff and clean and nice rooms, with huge lockers under the bed ( bring your own lock if you want to lock it ) especially good if you have hiking gear .
1-night trip
Verified Expedia guest review

8/10 Very good

All good
Good stay
Gerald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Warm and cosy with comfy beds
Great hostel, staff were really friendly. It was also lovely and warm to come back to after being in the cold weather. Beds were comfy.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hostel in Puerto Natales
Juan and Andrés were extremely helpful setting up tours and making recommendations. They are authentic and genuinely want their guests to have a memorable trip. The hostel is cozy, clean and really comfortable.
Brandon, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Experiência muito boa. Hostal bem localizado - perto de tudo, atendimento cordial, ambientes limpos, cama confortável e cozinha bem equipada. Café e chá disponível o tempo todo. Recomendo!
GLEISON JULIANO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place is very clean and the dormitories are spacious and confortable, I highly recommand!
Laura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan (and his lovely family) is a marvellous host, very kind and always ready to help you. The atmosphere of his guest house is very easy, it’s a pleasure to come back “home” after a day out for excursions in the nice little town and in the whole wonderful area. The little sitting room is very cosy and the kitchen well equipped. Thank you so much Juan, we had a wonderful time!!
Christine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gláucio, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio, además de los dueños muy simpáticos y
Camila Cirita, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recomendado!
Todo muy cómodo, bien equipado y limpio, muy atentos los que atienden el hospedaje. 100% recomendado
Paulina, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Un lugar muy bonito y acogedor sobre todo por el personal que trabaja ahi.
Lilibett, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

おススメの宿
バスターミナルから徒歩10分。とてもキレイで居心地の良い宿です。朝食付きで、しかも深夜に用意してくれるので朝早い出発でも問題なく食べれます。wifiも速いです。キッチンもあり自炊可能。ツアーも紹介してもらえます。
2-night trip
Verified Hotels.com guest review