Experience the ultimate retreat at Residence by Krystal Grand All Inclusive, nestled between Costa Azul Beach and Palmilla Beach. Enjoy Asian cuisine, relax with a hot stone massage or Pilates class, and take in breathtaking views on the rooftop terrace.
Reviews
7.47.4 out of 10
Good
Popular amenities
Pool
Bar
Childcare
Parking available
Non-smoking
Gym
Main amenities (12)
Daily housekeeping
Near the beach
3 restaurants and bar/lounge
Full-service spa
Outdoor pool
Fitness centre
Beach sunloungers
Beach towels
Self parking
Children's pool
Pool bar
24-hour room service
For families (6)
Children stay free
Babysitting services
Children's pool
Children's club (surcharge)
Playground on-site
Private bathroom
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for One Bedroom Suite
One Bedroom Suite
Highlights
Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Minibar
36 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed
View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View
Deluxe Room, 2 Double Beds, Balcony, Ocean View
Highlights
Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Minibar
Coffee/tea maker
33 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Deluxe Room, 1 King Bed, Ocean View
Deluxe Room, 1 King Bed, Ocean View
Highlights
Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Free bottled water
Minibar
30 sq m
Ocean view
Sleeps 4
1 King Bed
View all photos for Deluxe residence partial Ocean View
Carretera Transpeninsular Km 29, Colonia Centro, San Jose del Cabo, BCS, 23400
What's nearby
Costa Azul Beach - 10 min walk
Palmilla Beach - 19 min walk
Club Campestre Golf Course - 5 min drive
San Jose del Cabo Art District - 5 min drive
Puerto Los Cabos - 7 min drive
Getting around
San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 19 min drive
Restaurants
Coco Cafe - 1 min walk
Zipper's - 12 min walk
Mama Mia - 10 min walk
Sardina Cantina - 5 min walk
Distric Eat + Drink - 8 min walk
About this property
Residence by Krystal Grand All Inclusive
When you stay at Residence by Krystal Grand All Inclusive, you'll be a short five-minute drive from Costa Azul Beach and Palmilla Beach. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Ayami, one of 3 restaurants, serves Asian cuisine and is open for dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre.
All-inclusive
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Languages
English, Spanish
At a glance
Hotel size
102 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is noon
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Supervised childcare*
Children's club*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (fees apply)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
24-hour room service
Travelling with children
Children stay for free (see details)
Children's club (surcharge)
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Beach nearby
Kayaking nearby
Scuba-diving nearby
Working away
Meeting rooms
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Beach sunloungers
Beach towels
Facilities
1 building/tower
Built in 2015
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
An outdoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
Ayami – Overlooking the ocean, this sushi bar specialises in Asian cuisine and only serves dinner. Reservations are required.
Restaurante O – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Children's club access is available for an extra charge
Parking
Self-parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards.
Also known as
Residence Krystal Grand All Inclusive All-inclusive property
Residence Krystal Grand All Inclusive San Jose del Cabo
Residence Krystal Grand All Inclusive
Resince Krystal Inclusive
By Krystal Inclusive Jose Cabo
Residence by Krystal Grand All Inclusive Hotel
Residence by Krystal Grand All Inclusive San Jose del Cabo
Residence by Krystal Grand All Inclusive Hotel San Jose del Cabo
Frequently asked questions
Does Residence by Krystal Grand All Inclusive offer free cancellation for a full refund?
Yes, Residence by Krystal Grand All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence by Krystal Grand All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Residence by Krystal Grand All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Residence by Krystal Grand All Inclusive?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Residence by Krystal Grand All Inclusive?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon.
What is there to do at Residence by Krystal Grand All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Residence by Krystal Grand All Inclusive also has a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Residence by Krystal Grand All Inclusive?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Asian cuisine and ocean views.
Does Residence by Krystal Grand All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Residence by Krystal Grand All Inclusive like?
Residence by Krystal Grand All Inclusive is located near Costa Azul Beach in Costa Azul, a short 18-minute walk from Plaza Mega Comercial Mexicana and 19 minutes' walk from Palmilla Beach.
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Residence by Krystal Grand All Inclusive Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
4.0/10
Amenities
7.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
6 January 2019
Hotel frente al mar , hermosa vista desde la habitacion , excelentes restaurantes .
Verified traveller
10-night trip
8/10 Very good
13 December 2018
Verified traveller
7-night trip
10/10 Exceptional
5 December 2018
VIAJE FAMILIAR
Es la tercera vez que nos hospedamos aquí y todo estuvo excelente, l vista de los atardeceres es maravillosa, el único detalle es que en la noche mexicana no hubo mesas y sillas suficientes para comer y tuvimos que ir a cenar a un restauran a la carta. Recomiendo ampliamente este hotel. el personal se esmera mucho en atenderte. Ya sea que estés en la playa o en un camastro cerca de alberca, los meseros rápidamente te preguntan si deseas algo y te llevan tus bebidas o alimentos rápidamente. Incluso hacen BBQ a orilla de alberca y también en un carrito llevan pizzas y hamburguesas a tu lugar de descanso.
JUAN CARLOS
JUAN CARLOS, 3-night trip
10/10 Exceptional
28 October 2018
Amazing!!
My husband and I went for 7 days to celebrate my birthday. We had an amazing time the staff is super nice our room was small but perfect for just us two, it was kept clean and stock up. The staff was amazing at the surfer bar right beside the family pool, Jose and Ivette did an amazing job taking care of us, our drinks would be half gone and they would already bring a new one, not to mention Jose helped my husband surprise me every day for my birthday with flowers special message on a plate and a romantic dinner at the beach. I had a beautiful birthday week and would definitely recommend Krystal Grand, we will definitely be coming back!
Angelica
Angelica, 7-night trip
8/10 Very good
20 September 2018
Verified traveller
7-night trip
10/10 Exceptional
3 September 2018
My stay at Krystal Grand was one of the best hotel experiences I’ve ever had. The staff is very welcoming and they are super helpful with everything! The hotel has about 6 restaurants included in it and the food was very delicious and tasted gourmet. The only downside about this hotel is that the beach that is near the hotel in San Jose is not safe to swim in because of the dangerous currents, but the hotel offers about 3 very large pools.
Ivan
Ivan, 7-night trip
10/10 Exceptional
15 August 2018
Excelente, me fascinó el lugar las instalaciones la ubicación, la atención del personal, desde la llegada hasta el último minuto de mi estancia, excelente comida, bebidas, albercas, la vista al mar, la playa, la atención en la alberca insuperable, realmente volveré...
Verified traveller
1-night trip
2/10 Poor
9 August 2018
Photos are deceiving.
I made the mistake to choose this hotel because it was cheaper than the rest and I regret it. Food is ok in the buffet area but the restaurants where you need to reserve the food is really bad. The room they gave us is not even in the property, they take you in a van to other building! The good ones you see in the picture an extra charge of $50 dollars a night.
I found that to be the worse part of the vacation since we were not close ti the beach or pool. I went to other hotels in the area and are superb. Do not try to save money choosing this one, you will regret it.
Marco
Marco, 6-night trip
10/10 Exceptional
7 August 2018
Muy buen servicio, instalaciones limpias y nuevas, muy recomendable
Valentín
Valentín, 3-night trip
8/10 Very good
1 August 2018
It's all about the all inclusive
they upgraded me for free, it's a pretty property, pools were a bit foggy, not enough lounge chairs for all the guest. But the food and drinks were good.
Janice
Janice, 2-night trip
8/10 Very good
25 July 2018
great location. Restaurants were great! Buffet was terrible
Ebony
Ebony, 4-night trip
10/10 Exceptional
23 July 2018
eduardo
eduardo, 3-night trip
10/10 Exceptional
22 July 2018
Verified traveller
4-night trip
8/10 Very good
21 July 2018
Hübsches Hotel in Strand nähe.
Sehr gutes Service und Installationen
Verified traveller
2-night trip
8/10 Very good
17 July 2018
Comentarios
Falta aire y/o ventiladores en restaurantes y lobbY, me despertaban para hacer el cuarto aún poniendo el letrero de no molestar, muy tardado el check in mucha fila y solo una persona atendiendo me tarde
Como 45 min, comida muy rica, cuartos muy bien
Verified traveller
3-night trip
2/10 Poor
2 July 2018
The jacuzzis don't work were not hot and very dirt
The buffet was good but the restaurants were horrible absolutely horrible there is only two tiny jacuzzis that do not work and we're cold the entire stay
Verified traveller
7-night trip
10/10 Exceptional
25 June 2018
everything was clean and neat friendly staff but I they were short hand it
Verified traveller
7-night trip
10/10 Exceptional
16 June 2018
Beautiful view
The experience was very pleasant. Dinners were amazing!!
Verified traveller
5-night trip
10/10 Exceptional
13 June 2018
Good all inclusive hotel on a budget
My husband and i stayed here for our anniverary i was leary after reading some reviews but figured it was worth trying for myself. I booked the residence room but got one on the krystal grand side. So i guess kinda an up grade. The residence is not far from main resort actually it is closer to the adult pool and the al la carte resturants, so if the rooms look the same i would have been happy either way..
Pros: the grounds were beautiful and maintained, the rooms were clean comfortable and beautiful, food at the restaurants was really good, we especially like the Hibachi Grill.. the buffet even had some options that were good for midday snacks like fresh grilled shrimp yum..Cons: when we ate at the Hibachi Grill my husband wanted to try the lobster which was amazing by the way. But when asked how much it was we were told one price and when we got the bill it was another. I read a previous review about the same situation so we were very specific and asking how much would we need to pay in u.s. dollars we asked more than once to two different people we were told the same number. When the bill came it was twice as much. We talked to the manager and the manager stated the waiter would have to pay for it since it was his mistake.If you're going to order anything extra make sure you know what it's going to be.Could have been more channels on TV in English. But that was okay cuz we wasn't in the room much.And I wish we knew about the After Hours Sports Bar, staff said there was none
Verified traveller
4-night trip
10/10 Exceptional
12 June 2018
Absolutely LOVED this hotel. The grounds were beautiful, the rooms were clean and spacious, i couldnt be any happier. It is a bit of a distance from Cabo San Lucas but i overall loved the aesthetics of this hotel and cant wait to return. Def a GO!!!
Verified traveller
3-night trip
8/10 Very good
31 May 2018
Check-in nightmare but overall great stay
It took us three times and multiple personnel to check in. We booked a newly remodeled 1 bedroom suite, they said they were closing that building because it wasn’t very full. At first we were given a small standard room with 1 bed for our family of 4. Then we were offered a 2bedroom suite, this room was very outdated which I didn’t mind since it was bigger. However we then realized the phones didn’t work, the AC didn’t work, and when trying to shower it filled up past my ankles in minutes and someone’s else’s hair was floating everywhere. Again the front desk told me nothing could be done, I kept fighting and eventually got the exact room that I booked. This room was very nice and clean and everything we hoped for. The resort itself was very new, well designed, and ample staff. Beautiful pools. Food and drinks were good. Beach access and swim ability were great. Overall we had a great stay. It’s too bad we had to spend hours with small kids getting the run around initially for no good reason to check in.
Nicole
Nicole, 4-night trip
6/10 Good
21 May 2018
Estancia en San José del cabo
Bonito hotel, pero.... había mucho ruido de la carretera en la habitación ... al llpiso fer me hicieron un upgrade apareeente y me parece que fue pesos por el ruido
La camarista llegaba diario a las 830 a tocar la puerta nunca hubo shampoo, la plancha no servía , un milagro para obtener un mesero en la alberca en fin
Verified traveller
3-night trip
10/10 Exceptional
8 May 2018
EXCELENTE experiencia, la verdad tiene un precio bastante accesible y en el cual ofrece más de lo necesitado. Me daba un poco de miedo por algunos comentarios negativos, pero la verdad toda mi experiencia en el hotel fue más que perfecto, la comida del buffet cambia cada día y el personal bastante amable. Las recamaras modernas al igual que las piscinas.
Invitada a volver.
ALM
ALM, 3-night trip
8/10 Very good
7 May 2018
Áreas separadas; familiar y solo adultos, esto me parece muy bueno. la playa no es para nadar, es para surfear. La atención de varios meseros es muy deficiente (no se si les indiquen que den poco servicio por ser todo incluido, pero daban una bebida, comida y jamás volvian). La cama super comoda. la habitación que nos toco, muy alejada, ni parecía del hotel (la foto es en la recepción un área diferente). Pero si vuelvo.
Mari
Mari, 3-night trip
4/10 Fair
7 May 2018
Fue muy desilusionante mi estancia, al llegar me dieron el check in muy temprano lo que fue excelente, pero la habitación no era la que yo había reservado, por lo que fue un rollo pedir mi cambio de habitación, la habitacion que me asignaron con vista parcial al mar como la habia reservado solo separaba otra habitación con una puerta por lo que se escuchaba todo lo que decían los huéspedes continuos, la limpieza de la habitación la intentaron hacer hasta las 6 pm; nadie nos comento que había que reservar restaurante para poder comer, en el lobby nos daban información a medias y el triptico que nos dieron fue en ingles(la atención en el restaurante muy buen al igual que la comida), en la alberca los meseros solo atendían a extranjeros y para que te sirvieran una bebida tardaban horas muy mala atención