Hotel Xcaret Mexico - All Parks / All Fun Inclusive, near Cenote Santa Cruz and Xcaret Eco Theme Park, offers a tropical getaway with 10 outdoor pools and a children's pool. Unwind on the white sand beach or indulge in deep-tissue massages at the spa. Guests rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Connecting rooms available
Bar
Main amenities (12)
Daily housekeeping
On the beach
11 restaurants and 2 poolside bars
14 bars/lounges and 2 swim-up bars
Full-service spa
10 outdoor pools
Free airport shuttle
24-hour fitness centre
Outdoor tennis court
Sauna
Steam room
Free use of bicycles
Feel at home (6)
Supervised childcare (surcharge)
Children's pool
Playground on-site
Sofa bed
Connecting/adjoining rooms available
Private bathroom
The current price is NZ$1,708
NZ$1,708
includes taxes & fees
15 Jun - 16 Jun
Room options
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Showing 27 of 27 rooms
View all photos for Room, Oceanfront (Swim-up Adults)
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
What's nearby
Xcaret Eco Theme Park - 16 min walk - 1.4 km
Xenses Park - 17 min walk - 1.5 km
Xplor Theme Park - 4 min drive - 1.8 km
Ferry to Cozumel - 6 min drive - 2.2 km
Playacar Golf Club - 14 min drive - 9.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km
Free airport shuttle
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret - 9 min walk
Festival Grand Buffet - 9 min drive
Cafeteca - 7 min drive
The Buffete - 11 min walk
El Mercado de San Juan - 7 min drive
About this property
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
At Hotel Xcaret Mexico - All Parks / All Fun Inclusive, you can spend time at the beach getting a beach massage, plus you'll only be a five-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. 10 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments and hydrotherapy. CHIBALI, one of 11 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a free airport shuttle and a 24-hour fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.
All-inclusive
All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Land activities
Children's club
Entertainment
On-site entertainment and activities
Languages
English, French, Italian, Korean, Spanish
At a glance
DONE
Hotel size
900 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Supervised childcare*
DONE
Pets
Pets allowed (dogs only, up to 10 kg per pet)*
Service animals welcome
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Transfers
Free airport shuttle on request (available 24 hours a day)
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
CHIBALI – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.
LA CANTINA – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
XIN GAO – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
LA TRAJINERA – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Children & extra beds
Supervised childcare is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 3000 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Frequently asked questions
Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive offer free cancellation for a full refund?
Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there are 10 outdoor pools and a children's pool.
Are pets allowed at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, dogs are welcome, with a maximum weight of 10 kg per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Hotel Xcaret Mexico - All Parks / All Fun Inclusive and nearby?
Have fun with on-site activities such as kayaking, rowing and fishing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Hotel Xcaret Mexico - All Parks / All Fun Inclusive also has 2 swim-up bars, 2 poolside bars and a 24-hour fitness centre, as well as a sauna, an arcade and a garden.
Are there restaurants at or near Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there are 11 on-site restaurants, featuring beachfront dining, Mexican cuisine and pool views.
Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have rooms with private hot tubs?
Yes, each room has a indoor private hot tub.
Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Xcaret Mexico - All Parks / All Fun Inclusive like?
Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the waterfront, a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.
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Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Food
Service staff
Room
Parks
Restaurant
Family friendly
Trip
Amenities
Recreation
Booking
What guests liked
The all-inclusive experience offered a wide variety of amenities, activities, and high-quality food and service. (34 reviews)
Dining options were numerous and the food was consistently delicious with excellent service. (32 reviews)
The property's parks and inclusions offer a generous and convenient experience with easy transportation to various parks and activities. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Resort was stunning, food was amazing, amenities were superb. Great stay.
Brandon
4-night trip
10/10
Best resort I have ever stayed at.
Peyton
6-night trip
10/10
Everything about the resort was perfect
KARIM
3-night trip
10/10
Best hotel ever if you are visiting any of the parks this hotel is a must
Maricruz
2-night trip
10/10
Amazing staff and hotel!!! Will be coming back!
David
4-night trip
8/10
Great hotel to stay if you are going with kids.
alejandro
3-night trip
10/10
The best places in mexico
LUZ
6-night trip
10/10
Best food
Arturo
5-night trip
10/10
The swimming coves where absolutely magical.
Gary
1-night trip
10/10
The hotel staff were very nice and helpful
David
5-night trip
10/10
Todo excelente
Alma Rosa
2-night trip
10/10
Lagoon great for kids
Brent
4-night trip
10/10
A great hotel for families. Excellent service, beautiful surrounding and plenty of activities for the kids.
James
7-night trip
10/10
This is my 3rd time and I’m still in love with this hotel I pay my next trip already
Roberto
4-night trip
10/10
Really enjoyed our stay and plan to return within the next year.
Karla
5-night trip
10/10
Everything is great in this resort!!
Yu Ching
10/10
Our 2nd visit to this property & both times have been amazing. The service that is provided from the moment you meet up with the Xcaret employee at the airport to the moment you are drop off at the airport is impressive.
MARBELLA
1-night trip
10/10
I love this place so much. I got a wonderful vacation
Yizhuo
4-night trip
10/10
Best resort in Playa Del Carmen and Cancun!
Dominique
4-night trip
10/10
Wonderful all inclusive resort. Great for families and people that want a stress-free Cancun trip. The Mercado food bazaar is amazing with a wide variety of foods and sweets. I would highly recommend
Hugo
2-night trip
10/10
The best all inclusive experience. The restaurants and amazing the service is top notch. We had a room facing the garden and we had monkey visitors everyday! There are alebrijes around the property that can take your photo and send it to your room so you can buy them at the end of your trip. The property is so huge and has lots of small little beaches where you can rent paddleboards and kayaks! The resort is also connected to the parks with free shuttles every 20 min so you can hop on and off at Xcaret, Xplor and more! This is by far the best resort i have ever stayed at and will be coming back again!
Ariana
4-night trip
10/10
Beautiful hotel, great food.
Federico Ponce
5-night trip
10/10
Beautiful property with excellent food and lots of fun Highly recommended, it's worth what you pay for everything you enjoy.
Manuel G
6-night trip
10/10
Hotel XCaret was amazing! Beautiful beyond words, lots of great restaurants to choose from. Friendly and helpful staff. Loved our room and it included all the parks where we had amazing adventures. We will definitely be repeat visitors!
Gillean
7-night trip
10/10
This was our 6th visit and the service was the best it has ever been. Thank you to Imelda in las playas, Deliana at concierge, leonardo moreno for driving us around, and our housekeepers. Everyone was truly fantastic.