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d'primahotel Kualanamu Medan

3.5 star property
Medan hotel with outdoor pool and restaurant

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Photo gallery for d'primahotel Kualanamu Medan

Outdoor pool
Lobby sitting area
Front of property - evening/night
Airport shuttle
View from room
Located near the airport, d'primahotel Kualanamu Medan offers a convenient retreat with an on-site restaurant serving local cuisine and a coffee shop for casual meetups. Enjoy the outdoor pool, children's pool, or coworking spaces while staying connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$48
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Dishwasher
LED TV
Blackout curtains
Premium bedding
Bidet
Private bathroom
  • 31 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Fridge
Dishwasher
LED TV
Blackout curtains
Premium bedding
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Dishwasher
LED TV
Blackout curtains
Premium bedding
Bidet
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Dishwasher
LED TV
Blackout curtains
Premium bedding
Bidet
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Jl. Arteri Kualanamu, Tumpatan Nibung, Batang kuis, Medan, Sumatera Utara, 20552

What's nearby

  • Medan Mall - 22 min drive - 21.3 km
  • Great Mosque of Medan - 22 min drive - 20.9 km
  • Grand City Hall - 22 min drive - 22.8 km
  • Maimun Palace - 23 min drive - 21.3 km
  • Sun Plaza - 24 min drive - 23.9 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 6 min drive
  • Bandara Kualanamu Station - 9 min drive
  • Bandara Kualanamu Station - 10 min drive
  • Lubukpakam Station - 16 min drive
  • Free airport shuttle

Restaurants

  • ‪PappaRich - ‬5 min walk
  • ‪RM Padang Raya - ‬6 min drive
  • ‪D'raja Coffee Hub KNO - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪D'lobby Hub Kno - ‬5 min walk

About this property

d'primahotel Kualanamu Medan

D'primahotel Kualanamu Medan is just 4.3 mi (6.9 km) from the airport and offers a free shuttle (available 24 hours). The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 140 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • Business centre
  • 5 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

On-site venue – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately IDR 110000 per person

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Prime Plaza Hotel Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Kualanamu
Prime Plaza Hotel Kualanamu
Prime Plaza Hotel Kualanamu Medan
d'primahotel Kualanamu Medan Hotel
d'primahotel Kualanamu Medan Medan
d'primahotel Kualanamu Medan Hotel Medan

Frequently asked questions

Does d'primahotel Kualanamu Medan offer free cancellation for a full refund?

Yes, d'primahotel Kualanamu Medan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at d'primahotel Kualanamu Medan?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at d'primahotel Kualanamu Medan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at d'primahotel Kualanamu Medan?

Yes, there's free self parking.

Is an airport shuttle service offered by d'primahotel Kualanamu Medan?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at d'primahotel Kualanamu Medan?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at d'primahotel Kualanamu Medan and nearby?

D'primahotel Kualanamu Medan has an outdoor pool.

Are there restaurants at or near d'primahotel Kualanamu Medan?

Yes, there's an on-site restaurant that offers Indonesian cuisine.

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d'primahotel Kualanamu Medan Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

The staff were amazing and i felt comfortable
1-night trip

10/10

Very modern clean and priced well
1-night trip

10/10

Great place
1-night trip

10/10

Queit and safe place also clean
7-night trip

10/10

Queit and clean and safe
4-night trip

8/10

We stayed one night at the Prime Plaza. They transported the four of us and our three surfboard bags to and from the hotel in a van for a decent price. The hotel room was clean had everything we needed. We had four twin beds. The restaurant had good service and food.
1-night trip

10/10

My family and I have stayed at the D’prima Hotel 5 times and we keep coming back for the fantastic staff. The hotel is conveniently located near the airport and the rooms are perfect for big families like ours. What really sets this hotel apart is the amazing staff. Every single person, from the shuttle driver to the bellhop and restaurant servers to the front desk, is incredibly kind and helpful. They always go out of their way to make our stay comfortable. We've had some stressful trips with six kids and a lot of luggage, but the staff made it all so easy for us. If you're in Medan and need a place near the airport, I highly recommend staying here. The rooms are simple and clean, and the staff is simply amazing.
1-night trip

10/10

Stayed here one night before an early flight. It is only a 5 minute taxi ride to the airport. The hotel has a free shuttle but it only goes once every two hours so unless your flight coincides with the timing it's not much use. The hotel is very modern with all the facilities you would expect. Rooms are fairly small but clean and nicely furnished and for a short stay are absolutely fine. One thing I have never come across in a hotel before is the piped music played in the corridors - you could actually hear it from inside the room, only faintly but enough to be annoying! It did turn off around 10pm but then came back on at 6am.

6/10

It was alright. Bathroom was dirty when I went in - there was a big ball of hair in the toilet and also all of the towels were stained. Bed and room was fine. Gym was really small but had the basic requirements, except the AC was off when we went in so we had to turn it on ourselves. Airport shuttle that goes every two hours was quick and easy, but it’s a bit annoying that it’s every two hours instead of one.
1-night trip

10/10

Dejligt hotel, hvor vi fik rent og stort familieværelse. Lækker pool der er åben til kl. 21 om aftenen. Gratis lufthavnstransport hver 2. time og mulighed for at arrangere privat transport for få penge. Generelt dejligt hotel.
1-night trip

10/10

1-night trip

10/10

Great property near area Teguh at the front desk was very helpful!
1-night trip

8/10

Overall good . Free Shuttle Bus to and from airport
2-night trip

10/10

Queit place and clean hotel
2-night trip

10/10

Excellent large clean quiet room. Breakfast was fantastic
1-night trip

4/10

Vi ankom sent og bestilte mad fra deres restaurant som endte i at vi begge fik madforgiftning, så for alt i verden hold jer væk fra restauranten
1-night trip

10/10

1-night trip

10/10

Great hotel 5 minutes from the airport. Excellent stay. Clean and lovely rooms. Nice restaurant. Free shuttle to the airport although it only runs every couple of hours. You can pay a small fee
1-night trip

10/10

Sehr freundliche und hilfsbereite Personal
1-night trip

8/10

1-night trip

10/10

1-night trip

6/10

Close to airport. Free shuttle. Adequate TV channels.

8/10

1-night trip

8/10

10/10

4-night trip