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JM Marvel Hotel & Spa

4.0 star property
Art Deco hotel with spa, near Hoan Kiem Lake

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Photo gallery for JM Marvel Hotel & Spa

Front of property
Reception
Bar (on property)
Marvel Balcony | View from room
View from property
In the heart of Hanoi, JM Marvel Hotel & Spa offers an upscale retreat with a daily manager's reception, coffee shop/cafe and bar. Guests can unwind with a massage or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Free babysitting
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Babysitting (free)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, free WiFi

Honeymoon Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Cozy Twin Room

Highlights

Air conditioning
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
Cable channels
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Minibar, in-room safe, desk, free WiFi

Junior Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

Minibar, in-room safe, desk, free WiFi

Family Cozy Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room

Deluxe Cozy Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

L’HÔTEL du LAC Hanoi

  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
9.8 out of 10, Exceptional, 1,065 reviews
L’HÔTEL du LAC Hanoi
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About the area

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 14 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪AHA Cafe - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở Bò 8A - Hàng Da - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk

About this property

JM Marvel Hotel & Spa

JM Marvel Hotel & Spa offers a great location, putting you within a short 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body treatments. This Art Deco hotel is also within a 15-minute walk of Hanoi Old Town Night Market and Thang Long Water Puppet Theatre. Fellow travellers love the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Free babysitting

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 01 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Full-service spa
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.8 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Does JM Marvel Hotel & Spa offer free cancellation for a full refund?

Yes, JM Marvel Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JM Marvel Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at JM Marvel Hotel & Spa?

Sorry, there's no on-site parking at JM Marvel Hotel & Spa.

Is an airport shuttle service offered by JM Marvel Hotel & Spa?

Yes, an airport shuttle is available. The charge is USD 20.8 per vehicle one way.

What are the check-in and check-out times at JM Marvel Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at JM Marvel Hotel & Spa and nearby?

JM Marvel Hotel & Spa has a spa.

Are there restaurants at or near JM Marvel Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around JM Marvel Hotel & Spa like?

JM Marvel Hotel & Spa is in Old Quarter, a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral of Hanoi. Travellers recommend the hotel for its walkable location.

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JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Bed
View
Food
Spa
Trip

What guests liked

  • Breakfast was consistently described as delicious, fresh, and exceptional with many choices. (39 reviews)
  • The spa at this property offers excellent massages, relaxing and clean facilities, and attentive staff. (15 reviews)
  • The on-site restaurant served wonderful food and the staff provided helpful dining recommendations. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Staff were very helpful and very nice. Location was great.
5-night trip

10/10

This hotel is lovely, great location and the staff are so attentive and helpful
1-night trip

10/10

I love this property, the staffs were awesome, and the breakfast was great
3-night trip

10/10

Staff was extremely friendly and went above and beyond to ensure a pleasant stay, rooftop bar has a nice view and the complimentary breakfast is a great bonus!
3-night trip

10/10

This was a great quaint and lovely property and the staff was excellent!
4-night trip

10/10

A lovely hotel within easy access to tourist attractions, but with the added benefit of an absolutely amazing team who are friendly, welcoming and helpful. They really will do everything they can to ensure you have a great holiday. Facilities were great, we ate at the sky bar a couple of times. It serves Vietnamese food at good prices as well as cocktails and other drinks.
3-night trip

8/10

This hotel is in a great location and the staff was extremely helpful. I really liked the look and style of the hotel. The breakfast wasn't the best I had on my 3 week vacation and one reason I didn't give the hotel 5 stars. Also, someone was moving furniture gor hours my last night there, which was really annoying as I was trying to rest. Overall, it's a nice hotel that I would definitely consider staying again.
3-night trip

8/10

Very helpful staff Clean , good condition rooms very close to walk around old town Wasn’t the best breakfast but there are reasonable amount of choice
2-night trip

6/10

The room was quite small, although the hotel was centrally located. The staff were friendly. The roof top bar was nice.
2-night trip

10/10

The staff were great, helping us plan trips
1-night trip

10/10

Our second visit and was the same, Great! The location is right in the middle of Old Quarter Ha Noi, walkable to many food spots, shopping, etc. Very clean rooms and comfortable, also fast laundry service. Sky Bar on the roof and a full restaurant servicing delicious Vietnamese food. We will return again,
5-night trip

10/10

Great location, walkable to shopping, eating, lake. Staff excellent, went above and beyond. Will help you book tours, transportation and anything you need.
4-night trip

8/10

Fabulous from moment got there till check out Thom from front desk went far beyond duty Upgraded to family room which was awesome.
1-night trip

10/10

Lovely hotel in a great location. Staff were lovely. Would definitely recommend.
1-night trip

10/10

This was a wonderful property. I wish I could always stay at such a well maintained facility.
3-night trip

10/10

Jayce the concierge and Hieu the bartender at the Sky Bar really were some of the best service experiences we had in Vietnam. We had a fabulous creative dinner at affordable prices and the breakfast is great in the morning. The rooms were appointed and modern, with great beds, just not a lot of area to move around inside the room.

10/10

Perfect hotel stay in Hanoi. Staff very friendly and helpful.
3-night trip

10/10

Lovely staff who went above and beyond to accomodate our every need, making us feel at home and like family. Thank you so much to the JM Marvel team
1-night trip

10/10

Great location! Great staff! Great hotel!
2-night trip

10/10

I loved staying here and I cannot wait to go back!! The staff were all so lovely! One day I didn’t feel well and they got me a tea to take with me on my tour! The rooms are clean and spacious and the breakfast each morning was phenomenal!! So many special touches here!
6-night trip

10/10

Very good services
2-night trip

10/10

Very amazing customer service
1-night trip

10/10

Lovely stay at this property. Worth paying a little extra to stay in the french quarter. Within walking distance to a lot of shops and food.
6-night trip

10/10

Rooms were clean and the staff are really humble and helpful. The breakfast was great. Easy walking distance to shopping and lake area. Recommend this hotel to whoever is looking at it.
5-night trip

10/10

Fantastic staff. Loved the roof top bar and restaurant
4-night trip