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Joy Palace

3.0 star property
Hotel with restaurant, near Sarit Centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Joy Palace

Exterior detail
Twin Room
Bar (on property)
View from property
Dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
The price is NZ$223
includes taxes & fees
25 Jan - 26 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Wardrobe
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Shower, free toiletries, slippers, towels

Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Wardrobe
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Wardrobe
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking

Superior Room, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Similar properties

Exterior

The Crossroads Hotel Westlands

Airport transfer
Pet-friendly
Free parking
Free WiFi
8.8 out of 10, Excellent, (63)
The price is NZ$142
includes taxes & fees
3 Jan - 4 January 2025
The Crossroads Hotel Westlands
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About the area

Map
Westlands Close, Nairobi, Nairobi County, 00101

What's nearby

  • Sarit Centre - 10 min walk
  • University of Nairobi - 2 min drive
  • Kenyatta International Convention Centre - 5 min drive
  • Yaya Centre - 7 min drive
  • United Nations Office at Nairobi - 10 min drive

Getting around

  • Nairobi (WIL-Wilson) - 16 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 28 min drive
  • Syokimau Station - 26 min drive
  • Nairobi Station - 29 min drive
  • Syokimau SGR Railway Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Beer District - ‬14 min walk
  • ‪68 Library - ‬4 min walk
  • ‪Milan Kenya - ‬6 min walk
  • ‪Havana Bar & Restaurant - ‬5 min walk
  • ‪Capital Club - ‬5 min walk

About this property

Joy Palace

Joy Palace is only 4.7 mi (7.6 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Thika Road Mall and Nairobi National Park are within a short drive.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 11:30 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • Meals are available by reservation only and cannot be requested after check-in.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay for free
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Terrace
  • Reception hall

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property accepts cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Joy Palace Hotel Nairobi
Joy Palace Hotel
Joy Palace Nairobi
Joy Palace Hotel
Joy Palace Nairobi
Joy Palace Hotel Nairobi

Frequently asked questions

Does Joy Palace offer free cancellation for a full refund?
Yes, Joy Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Joy Palace?
Yes, pets stay free.
Is parking offered on site at Joy Palace?
Yes, there's free self parking.
Is an airport shuttle service offered by Joy Palace?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Joy Palace?
Check-in start time: noon; check-in end time: 11:30 PM. Check-out time is 10 AM. Express check-in and check-out are available.
Is there an on-site casino at Joy Palace?
No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.
What is there to do at Joy Palace and nearby?
Recommended spots to visit include Sarit Centre (10-min walk) and University of Nairobi (1.1 mi), along with City Market (1.7 mi) and Uhuru Park (2.2 mi).
Are there restaurants at or near Joy Palace?
Yes, there's an on-site restaurant.
What's the area around Joy Palace like?
Joy Palace is in Westlands, a short 10-minute walk from Sarit Centre and 19 minutes' walk from Westgate Shopping Mall.

Joy Palace Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Excellent price for the place including breakfast. Biggest issue was there is no screen on the window and no netting so got bit all night long from mosquitos. Had to close the widow but with no AC or fan was very hot. Also killed two cockroaches.
2-night trip
Verified Hotels.com guest review

6/10 Good

Haitham, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kiriakos, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Friendly staff
Room diferente from the booking but very cleaning place and friendly staff breakfast was very poor
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Service
Excellent service and stay. Rooms are good and clean. Value for money. Staffs are extremely helpful!
Akter, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean and good neighborhood
Very friendly receptionist. Rooms are clean and value for price. Walking distance to restaurant, shopping center etc.
Akter, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lashaunie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, friendly staff and very good security.
1-night trip
Verified Expedia guest review

8/10 Very good

Efficient, voor kort verblijf.
Lucia, 1-night trip
Verified Expedia guest review

8/10 Very good

Enkelt centralt boende.
Ett enkelt boende som passar utmärkt för en god natts sömn.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks Marta
Thanks Marta for the attention
José Rafael, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

J'avais réservé pour mon groupe d'amis et ils m'ont promis un hôtel de la qualité attendue puisque le Joy Palace ne pouvait nous accueillir tous. Nous fumes logés dans un hotel "bas de gamme", des chambres toutes petites et mal équipées (parfois sales), petit déjeuner de qualité médiocre aussi I booked for my group of friends and they promised me a hotel of the expected quality since the Joy Palace could not accommodate us all. We were housed in a "low-end" hotel, very small and poorly equipped rooms (sometimes dirty), poor quality breakfast too. NE FAITES PAS confiance à ces gens. NEVER TRUST this people !
Laurent, 1-night trip with friends
Verified Hotels.com guest review