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Flora Centre Hotel & Spa

4.0 star property
Hotel with restaurant, near Hoan Kiem Lake

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Photo gallery for Flora Centre Hotel & Spa

Lobby
Fitness facility
Bar (on property)
Lobby sitting area
Deluxe Triple Room, Courtyard View
In the heart of Hanoi, Flora Centre Hotel & Spa offers a tranquil retreat. Unwind with a coffee or cocktail in the bar, indulge in rejuvenating spa treatments at Heritage Centre Spa, and stay connected with high-speed WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Non-smoking
  • Gym
  • Spa
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • 24-hour fitness centre
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Room amenity

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Courtyard View

Deluxe Triple Room, Courtyard View | View from room

Deluxe Triple Room, Courtyard View

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living room

Luxury Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
2 bedrooms
Designer toiletries
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 5,533 reviews
The price is NZ$61
includes taxes & fees
30 Sept - 1 Oct
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About the area

Map
14A Luong Van Can, Hoan Kiem, Hanoi

What's nearby

  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Ho Chi Minh Mausoleum - 2 min drive - 1.9 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬3 min walk
  • ‪phở gà 26 Hà Trung - ‬1 min walk
  • ‪Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi - ‬1 min walk
  • ‪Mỳ Gà Tần - ‬1 min walk
  • ‪Bánh Xèo Nem Cuốn - ‬1 min walk

About this property

Flora Centre Hotel & Spa

You'll be in a fantastic location at Flora Centre Hotel & Spa, only a five-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps or aromatherapy. Also, St. Joseph's Cathedral of Hanoi and Hanoi Opera House are a short five-minute drive away. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 37 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 3 AM
    • Minimum check-in age – 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 656 ft (VND 200000 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Spa services

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 350000.0 per day
  • Airport shuttle for children between the ages of 1 and 6 costs VND 150000 (one-way)

Parking

  • Parking is available nearby and costs VND 200000 per night (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hanoi L'Heritage Centre Hotel
L'Heritage Centre Hotel
L'Heritage Centre
Flora Centre Hotel Spa
Hanoi L'Heritage Centre
Flora Centre Hotel & Spa Hotel
Flora Centre Hotel & Spa Hanoi
Flora Centre Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Flora Centre Hotel & Spa offer free cancellation for a full refund?

Yes, Flora Centre Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Flora Centre Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Flora Centre Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.

What are the check-in and check-out times at Flora Centre Hotel & Spa?

Check-in start time: 2 PM; check-in end time: 3 AM. Check-out time is noon.

What is there to do at Flora Centre Hotel & Spa and nearby?

Flora Centre Hotel & Spa has a 24-hour fitness centre and spa services.

Are there restaurants at or near Flora Centre Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around Flora Centre Hotel & Spa like?

Flora Centre Hotel & Spa is in Old Quarter, a short 5-minute walk from Hoan Kiem Lake and 2 minutes' walk from Hanoi Old Town Night Market.

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Reviews

Flora Centre Hotel & Spa Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.2

Staff & service

8.0

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast offered a great variety of choices and was a tasty way to start each morning. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Breakfast
Room
Trip

Reviews

10/10 Exceptional

Great hotel
Corey, 3-night trip

10/10 Exceptional

If I could give the staff and service more stars I would!! They are definitely the highlight of this hotel. The location of the hotel is great, breakfast was nice and the rooms were always clean. I would highly recommend this hotel and hope to be back.
Chiranjeev, 7-night trip

10/10 Exceptional

A great location, friendly staff, close to shopping and dining. It’s close to the night market and beer street.
Amarjit, 4-night trip

10/10 Exceptional

The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had
Mike, 4-night trip

8/10 Very good

Room 505 is very good.

This night we did updrage and had a huge room - almost an appartment. And because of that, the experience was totally difrent from two days ago. But breakfast is still a minus chapter.
ragnar, 1-night trip

8/10 Very good

The hotel is really central to the old quarter. The hotel staff were very good and understanding however the place needs refurbishment. Water shower was really slow and temperamental and the furnishings are run down.
Jyllene, 4-night trip

6/10 Good

standard room too small

Standard roms too small and narrow. Breakfast quite poor. No egg , no bacon.
ragnar, 1-night trip

10/10 Exceptional

So nice that the hotel help us check in earlier and upgrade us to the suite. The room is spacious and the air conditioner is really powerful. Also the breakfast is tasty with various kinds of fruits. This hotel offers a warm experience on my first day in Hanoi.
Lai Fun Fanny, 1-night trip

6/10 Good

Staff were helpful but watch out when reserving because even though we had the booking confirmation for 4 people, they made us pay for the child saying the room was for 3. Also, when helping us arranging transportation to Ninh Binh, they charged us way more than we paid on the way back.
Fabio, 2-night trip

10/10 Exceptional

Great stay

Great stay! Fast check in, friendly staff. One street away from the night market.
Emma, 2-night trip

10/10 Exceptional

Great old town location, great hotel

Very central location in old town, we had Queen suite room with (tiny) balcony but decent sized room with big sofa, very comfortable, aircon a bit noisy, but great short stay in the heart of Hanoi.
David, 1-night trip

10/10 Exceptional

The staff were so helpful and went above and beyond to be of service. Excellent stay!
Haldane, 2-night trip

10/10 Exceptional

The staff were great! The place is old but clean. I would stay again
Elaneelyn, 1-night trip

8/10 Very good

Will stay here again!

Hotel was comfortable and clean. Very centralised location in the old quarter. Breakfast have good variety of choices. Great service from hotel manager and staff.
Wei Ni, 3-night trip

10/10 Exceptional

Everything was perfect! Well located, right in the action. Nice staff. The breakfast is very good as well!
yannick, 1-night trip

10/10 Exceptional

Rooms were spacious and comfortable. The area is wonderful - very lively - but the room was still nice and quiet. Helpful and friendly staff!
Kimberly, 2-night trip

10/10 Exceptional

Good
David, 2-night trip

10/10 Exceptional

Very nice hotel in old quarter lovely staffs amazing breakfast I loved spa here. Trips booked with Travel Desk at hotel with value for money. Great
Kante, 1-night trip

10/10 Exceptional

Nice location, Nice hôtel. Nice service. Lincoln and the staff help us out to book a trip to Sa Pa. I recommend it !
yannick, 1-night trip

10/10 Exceptional

Very good
JANNICE, 1-night trip

10/10 Exceptional

Very good
JANNICE, 1-night trip

10/10 Exceptional

Stay here. very central hotel book tours Halong, Ninhbinh with them ms Anna arrange everything make trips so easy and valuable. Thanks Flora Centre Hotel Team
Alan, 1-night trip

8/10 Very good

Great location - walking distance to so many popular restaurants, markets, the lake and attractions. Staff and service were amazing! The only thing letting down this property is the mould. Our room had significant water damage and it had been painted over. The paint was peeling from the walls and you can smell the damp mould smell. I suffer from allergies and they flared right up staying here. Probably wouldn’t stay there again, only due to that.
Kerrina, 4-night trip

8/10 Very good

We stayed at this hotel for 6 nights in the family connecting suite. The rooms were equipped with all the essentials for our stay. We were pleased with the friendliness of staff (especially Jase at reception). Breakfast buffet was a great way to start off each morning. Location is extremely central.
Zoran, 4-night trip

6/10 Good

Bit disappointing

A bit disappointi g. The breakfasy wasnt very good and the staff didnt seem particularly well frained. The location is good but the rooms are a bit small and noisy. A good spot but needs a bit of sorting out.
3-night trip