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Family Holiday Hotel

Art Deco hotel with restaurant, connected to the convention center, near Hoan Kiem Lake

Image gallery

  • Deluxe Double or Twin Room, Balcony, City View - Balcony
  • Deluxe Double or Twin Room, Balcony, City View - Balcony
  • Deluxe Double or Twin Room, Balcony, City View - Balcony
  • Deluxe Double or Twin Room, Balcony, City View - Balcony
  • Deluxe Double or Twin Room, Balcony, City View - Balcony
Deluxe Double or Twin Room, Balcony, City View - Balcony. Image 1 of 42.
1 / 42Deluxe Double or Twin Room, Balcony, City View - Balcony
34 Hang Hanh Street, Hoan Kiem District, Hanoi, 100000, Vietnam
7.8.Good.
  • Location is fantastic. Very clean and spacious rooms, very helpful service

    Dec 27, 2019

  • Strategic hotel location, food restaurants located around. A nice place for vacation stay…

    Dec 22, 2019

See all 32 reviews
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 21 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families

  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 4 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 30 min walk

Enter dates for 2 guests

  • Superior Double Room
  • Deluxe Triple Room, Balcony
  • Family Quadruple Room, Balcony
  • Family Suite, Balcony

Location

34 Hang Hanh Street, Hoan Kiem District, Hanoi, 100000, Vietnam
  • In Hoan Kiem
  • Hoan Kiem Lake - 4 min walk
  • Thang Long Water Puppet Theatre - 5 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 4 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 30 min walk
  • Ngoc Son Temple - 6 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Dong Xuan Market - 12 min walk
  • Hoa Lo Prison Museum - 15 min walk
  • Imperial Citadel of Thang Long - 24 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 22 min walk
  • Hanoi Van Dien Station - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 8
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages Spoken

  • Chinese
  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Family Holiday Hotel Hanoi
  • Family Holiday Hanoi
  • Family Holiday Hotel Hotel
  • Family Holiday Hotel Hanoi
  • Family Holiday Hotel Hotel Hanoi

Optional extras

Kitchen/kitchenette use costs VND 500000 per day

Rollaway beds are available for VND 235000 per night

Airport shuttle service is offered for an extra charge of VND 365000 per vehicle (one-way)

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Family Holiday Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from noon - noon. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Cau Go Vietnamese Cuisine (3-min walk), Fagioli Coffee (3-min walk), and Avalon Cafe Lounge (3-min walk).
  • Yes, an airport shuttle is available. The charge is VND 365000 per vehicle one-way.
  • Family Holiday Hotel has a picnic area.
7.8.Good.
  • 2.0.Poor

    Not a FAMILY Hotel

    This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a café. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.

    Michael A, 4 night family trip, Dec 2, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I don’t expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!

    6 night family trip, Aug 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Staff was excellent, extremely accommodating and helpful.

    3 night family trip, Mar 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Family Holiday Hotel Hanoi

    Stayed here with family. Location is great and staff is super helpful and friendly.

    Christian, 2 night family trip, Dec 31, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Family Holiday Hotel

    Visiting the old quarter of Hanoi this hotel is in the perfect location. Staff is super friendly and helpful. Would stay here again.

    Christian, 5 night family trip, Dec 26, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Great little hotel close to lake and city attractions. Staff were very friendly and helpful. Room conditions was fine and always clean. Negative is that breakfast is served in a separate building and the service is non existent. As is the food if you arrive a little late. a separate

    Drew, 4 night trip, Oct 20, 2018

    Verified Expedia guest review

  • 2.0.Poor

    There is no non-smoking room . The bathroom is dirty

    1 night trip, Sep 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service!

    I can’t remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries. The hotel was clean and very centrally located. I definitely recommend it.

    Jack, 2 night trip, Aug 25, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Stay at room 202 , spacious room, nice balcony, excellent breakfast, safe area. Recommended for budget family.

    1 night trip, Jul 27, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Near to town and good hotel

    my stay at the hotel was good and happy /Recommended

    Khan, 1 night trip, Jul 26, 2018

    Verified Expedia guest review

See all 32 reviews