Hotel Arok

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Hotel Arok

3.0 star property
City-center Strasbourg hotel with bar/lounge

9.2/10 Superb

703 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Sauna
  • Bar/lounge
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service
For families
  • Terrace
  • Daily housekeeping
  • Elevator
  • Premium bedding
  • Dry cleaning/laundry service
  • Offsite parking available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Strasbourg
  • Strasbourg Cathedral - 13 min drive
  • European Parliament - 13 min drive

Getting around

  • Strasbourg (SXB-Strasbourg Intl.) - 21 min drive
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 47 min drive
  • Strasbourg (XWG-Strasbourg SNCF Train Station) - 2 min walk
  • Strasbourg Station - 2 min walk
  • Krimmeri-Meinau Station - 5 min drive
  • Gare Centrale Tram Station - 2 min walk
  • Faubourg National Tram Station - 3 min walk
  • Alt Winmarik Tram Station - 4 min walk

About this property

Hotel Arok

Located near a train station, Hotel Arok is a great choice for a stay in Strasbourg. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a sauna and a terrace. The comfortable beds and helpful staff get great marks from fellow travelers. The property is just a short walk to public transportation: Gare Centrale Tram Station is steps away and Faubourg National Tram Station is 3 minutes.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (EUR 20 per day; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 14 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Parking

  • Parking is available nearby and costs EUR 20 per day (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Policies

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

HOTEL AROK Strasbourg
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Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Timothy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Up-to-date hotel in an historic city
Great hotel, very new, easy to get to when you come in off the train, central and safe.
Elaine, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sylvie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Lovely Hotel but not for a business trip
The hotel is very modern design, well decorated and looks great. The room I received was stuck in the corner on the one floor. For clothes, they had rails and nothing to close, side tables and desk had no draws. The bathroom only had a bath with a hand shower, I never bath so was quite surprised. They had soap or something in a contraption which I could not work out how to use. There was no coffee, tea or water available in the rooms you had to go to reception for any of this and the distance was far and a very small lift, time consuming. I would not recommend it for someone going for Business but would maybe stay there if i was on vacation only. The parking was about a mile away and had to carry my cases and then laptop everyday to get to the parking. I would not have booked it if I had know it had no parking available as I was driving a hired car too.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff
Staff are excellent. The parking is a problem though as it is located a 10 min walk away which isn't great if you have a lot of luggage. Breakfast satisfactory and room was comfy
ANN-MARIE, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Nice staff.
Ken, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cyril, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quirky, fun Decor
Quirky, fun decor. Loved our room. Very comfortable. Good breakfast. Across from train station.
Martin, 2-night trip
Verified Hotels.com guest review