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Cendre Hotel

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Front of property – evening/night
Superior Twin Room With Coffee | 1 bedroom, down duvets, pillow-top beds, desk
Loft Family Room | Living room | 43-inch LCD TV with premium TV channels, TV
Studio Double Room | 1 bedroom, down duvets, pillow-top beds, desk
Studio Double Room | 1 bedroom, down duvets, pillow-top beds, desk

Overview of Cendre Hotel

Cendre Hotel

3.5 star property
3.5-star hotel with restaurant, near Shantang Street

10.0/10 Exceptional

18 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is NZ$46
Price available on 22/12/2022
Map
No 99 heyuan road.gusu district, Suzhou, Jiang Su, 215000

Room options

About this area

What's nearby

  • In Gusu District

Getting around

  • Wuxi (WUX-Shuofang) - 37 min drive
  • Suzhou Railway Station - 11 min drive
  • Yixing High-Speed Railway Station - 21 min drive
  • Suzhou North Station - 22 min drive

Restaurants

  • Dusanzhen - 3 min drive
  • Starbucks - 3 min drive
  • Songhelou - 3 min drive
  • Songhelou - 4 min drive
  • Starbucks Coffee - 5 min drive

About this property

Cendre Hotel

Located near a train station, Cendre Hotel is a great choice for a stay in Suzhou. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • On-site carport

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • Arcade/games room

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 38 for adults and CNY 20 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Cendre Hotel Tiger Hill Suzhou
Cendre Tiger Hill Suzhou
Cendre Tiger Hill
Cendre Hotel Hotel
Cendre Hotel Suzhou
Cendre Hotel Hotel Suzhou
Cendre Hotel (lingering garden tiger hill)

Frequently asked questions

Does Cendre Hotel offer free cancellation for a full refund?
Yes, Cendre Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cendre Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Cendre Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Cendre Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Cendre Hotel?
You can check in from 2:00 PM - 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Cendre Hotel and nearby?
Cendre Hotel has a 24-hour fitness centre and an arcade, as well as a garden.
Are there restaurants at or near Cendre Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Songhelou (2.1 mi), Starbucks Coffee (3.1 mi) and Starbucks (3.2 mi).

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Lovely hotel
Lovely hotel but location a bit strange. The area seems to be undergoing some reconstruction, hopefully the overall condition will be better. Will stay here again.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean room. The staffs are very friendly and helpful.
Ren, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

The price is surprising for this type of hotel, the place is amazing.
Andre, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

thank you!!!
Staff is really great!!! Food is great too. Would definitely come back
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome and wonderful stay
Worth for money, clean and comfort environment, friendly staff, room is awesome. Just the shower room is a bit slippery.
FOO KEONG, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you for helping us.
It was amazing to stay at Cendre. The security staff and receptionist has been a great help to us for check-in. My partner left his backpack on the taxi which its plate was caught by camera. Without security staff and the boy who was the receptionist, we could not reach out for the police and contact the taxi driver. Highly recommend Centre hotel to everyone! Breakfast and dinner was great too.
Jessica, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very strongly recommend this hotel
Every manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.
Deokhyeon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

環境舒適,服務週到,早餐豐富,價格合理,推薦!!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

欣得酒店非常好。不解释。
Shuangbao, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

蘇州旅遊住宿最佳新酒店
酒店地點安靜而且很方便搭游1 公交車去多處景點,大廳的咖啡特別好喝一定要試,每一個人都很友善服務品質好
yuanjung, 2-night trip
Verified Hotels.com guest review