Perched on a hill overlooking the city, Hotel Heinitzburg offers an oasis of relaxation. Indulge in a rejuvenating massage at the spa, take a leisurely stroll through the garden, or enjoy breathtaking views from the outdoor pool and sun loungers.
Hotel Heinitzburg is a great choice for a stay in Windhoek. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a terrace are other highlights.
Languages
English, German
At a glance
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Hotel size
16 rooms
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Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
24-hour room service
Travelling with children
Babysitting (surcharge)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Bathrobes
Sleep well
Turndown service
Travel cot
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant serves breakfast, lunch and dinner.
On-site venue No. 2 – This bar only serves light fare. Open daily.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek
Frequently asked questions
Does Hotel Heinitzburg offer free cancellation for a full refund?
Yes, Hotel Heinitzburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Heinitzburg?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Heinitzburg?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Heinitzburg?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Heinitzburg?
Check-in start time: 2 PM; check-in end time: 11:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Heinitzburg?
No, this hotel doesn't have a casino, but Avani Windhoek Hotel & Casino (18-min walk) and Plaza Casino (19-min walk) are both nearby.
What is there to do at Hotel Heinitzburg and nearby?
Hotel Heinitzburg has an outdoor pool and a garden.
Are there restaurants at or near Hotel Heinitzburg?
Yes, there's an on-site restaurant.
What's the area around Hotel Heinitzburg like?
Hotel Heinitzburg is a short 10-minute walk from NamibRand Nature Reserve and 10 minutes' walk from Katutura Township.
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Hotel Heinitzburg Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
View
Restaurant
Service staff
Hilly
Towns
Breakfast
Reviews
10/10
Excellent atmosphere and wonderful staff. Beautiful pool with a view.
Anthonius
3-night trip
10/10
Excellent
Jochen
1-night trip
10/10
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Bernd
1-night trip
8/10
Lovely view from open air restaurant
Herbert Christian
1-night trip
10/10
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Kenneth
4-night trip
10/10
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Jessica
3-night trip
10/10
5-star…!
This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful.
Would recommend to anyone.
David
1-night trip
4/10
The hotel is clean but loud. The management tries too hard to make it a first class experience without success.
The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Hermann
1-night trip
6/10
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Chad
1-night trip
4/10
It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Jacques
2-night trip
6/10
When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved.
Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Patricia
1-night trip
8/10
Verified traveller
2-night trip
10/10
Ako
3-night trip
8/10
Gute Destination auf dem Weg zum Flugafen!
Anke
1-night trip
10/10
Verified traveller
1-night trip
10/10
Sehr schöne und gute Unterkunft. Wie immer war alles zur besten Zufriedenheit
Matthias
2-night trip
10/10
Robert
1-night trip
10/10
Silje
1-night trip
10/10
Großartig. Toller Blick, super Service, hervorragendes Restaurant, schöne Zimmer. Wir hatten einen ausnehmend erfreulichen Aufenthalt und kommen ganz gewiss wieder.
Dirk
1-night trip
10/10
Sehr schöne Unterkunft mit super Pool - gut als Start und Abschluss der Rundreise zu nutzen.
Sehr empfehlenswert
Matthias
1-night trip
10/10
Ian
4-night trip
8/10
Herbert
1-night trip
8/10
Rita
2-night trip
10/10
Klassische wunderbare Unterkunft in Windhoek mit hervorragenden Frühstück und Restaurant!
Rainer
1-night trip
10/10
War alles sehr gut - ich würde gerne im Zimmer die Möglichkeit haben einen Kaffee zu machen. Stichwort Nespresso
Der Service, das Zimmer, das Essen … alles sehr gut