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La Sinfonia Citadel hotel and Spa

4.0 star property
Hotel with spa, near Hoa Lo Prison Museum

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Photo gallery for La Sinfonia Citadel hotel and Spa

Rooftop bar
Front of property
Junior Suite City View
Reception
Reception
In the heart of Hanoi, La Sinfonia Citadel hotel and Spa offers a tranquil retreat. Unwind with a rooftop view, indulge in spa treatments at La énMay Spa, or enjoy Fusion cuisine at Chestnet Restaurant. Guests rave about the helpful staff.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is NZ$124
includes taxes & fees
16 May - 17 May

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Terrace Suite City View

Terrace Suite City View

Terrace Suite City View

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite City View

Junior Suite City View

Junior Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for La Sinfonnía Suite

La Sinfonnía Suite

La Sinfonnía Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Bar (on property)

La Sinfonía del Rey Hotel & Spa

  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 437 reviews
The price is NZ$146
includes taxes & fees
16 May - 17 May
La Sinfonía del Rey Hotel & Spa
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About the area

Map
12-14 Dinh Ngang, Cua Nam, Hoan Kiem, Hanoi

What's nearby

  • Hoa Lo Prison Museum - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.1 km
  • Thang Long Water Puppet Theatre - 17 min walk - 1.4 km
  • Hoan Kiem Lake - 17 min walk - 1.4 km
  • Hanoi Opera House - 2 min drive - 2.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Railway Station - 7 min walk
  • Hanoi Giap Bat Station - 15 min drive
  • Hanoi Long Bien Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Reng Reng Café - ‬2 min walk
  • ‪A99 Cafe - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Bánh Mì Trâm - Đình Ngang - ‬1 min walk

About this property

La Sinfonia Citadel hotel and Spa

La Sinfonia Citadel hotel and Spa features a rooftop terrace and puts you within a 15-minute walk of St. Joseph's Cathedral of Hanoi. Guests can indulge in hot stone massages at the spa, and Fusion cuisine is served at Chestnet Restaurant, which is open for breakfast, lunch and dinner. Other features include a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

La énMay Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Chestnet Restaurant – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
Deli Sky Bar – On-site rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle service is offered for an extra charge of VND 550000 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 470000.0 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

Does La Sinfonia Citadel hotel and Spa offer free cancellation for a full refund?

Yes, La Sinfonia Citadel hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Sinfonia Citadel hotel and Spa?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by La Sinfonia Citadel hotel and Spa?

Yes, an airport shuttle is available. The charge is VND 550000 per vehicle one-way.

What are the check-in and check-out times at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at La Sinfonia Citadel hotel and Spa and nearby?

La Sinfonia Citadel hotel and Spa has a spa.

Are there restaurants at or near La Sinfonia Citadel hotel and Spa?

Yes, Chestnet Restaurant offers Fusion cuisine.

What's the area around La Sinfonia Citadel hotel and Spa like?

La Sinfonia Citadel hotel and Spa is in Hoan Kiem, a short 7-minute walk from Hanoi Railway Station and 17 minutes' walk from Hoan Kiem Lake.

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La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Bed
Spa
Location
Restaurant
Air conditioning
Shower
Breakfast

What guests liked

  • The breakfast buffet was delicious and offered a variety of options that changed daily. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Wasim, 3-night trip

10/10 Exceptional

Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
Dung, 2-night trip

10/10 Exceptional

Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Alejandro, 3-night trip

10/10 Exceptional

Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Gal, 1-night trip

10/10 Exceptional

Nice hotel and service
Trang, 4-night trip

10/10 Exceptional

We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
San, 4-night trip

8/10 Very good

Staff was really great and accommodating, they spoke really great English as well. This property was close to train street which was nice and only 15 mins away from old town. The service is outstanding, the only downside to this hotel is the lighting, however it does not hinder over all experience (if you mind dim lighting when getting ready I would recommend booking a balcony room for natural lighting). I have stayed in over 10 hotels in Veitnam and this hotel had one of the best breakfast options across the country. I would recommend this hotel.
Dehanka, 1-night trip

10/10 Exceptional

Excellent
Charmaine, 4-night trip

10/10 Exceptional

Good location, lovely hotel, attentive service
Kim, 1-night trip

8/10 Very good

Nice place location is okay.
Yew Loi Ashley, 3-night trip

10/10 Exceptional

Everything was great, especially the staff!
Eskander, 2-night trip

10/10 Exceptional

The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Lauren, 1-night trip

6/10 Good

Stay away if you’re a claustrophobe

Breakfast wasn’t great. Room was tiny like Tokyo’s hotels. The fake window is useless, you see the staircase. There are better options in this range.
Tanvir, 2-night trip

10/10 Exceptional

Boutique hotel

Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
YOUNG, 3-night trip

10/10 Exceptional

Great service and staff !!

We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
Sara, 2-night trip

10/10 Exceptional

Beautiful design, clean and warm service
Kevin, 1-night trip

10/10 Exceptional

Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Jenny, 1-night trip

10/10 Exceptional

The staff I met here are the best. The team is very friendly and goes above and beyond to ensure guest have the best experience. Big shout out to Trang at reception.
Shella, 3-night trip

8/10 Very good

Noisy - no sound proof. Service was great by all the employees. Spa was great experiences!
4-night trip

10/10 Exceptional

Excellent
Daniel, 2-night trip

10/10 Exceptional

The front desk is very friendly, breakfast service is best and all service employees is fantastic and they when over my expectations. I gave them 5 star in service over all. We will be back again soon. And definitely to stay here again.
RANDY, 3-night trip

10/10 Exceptional

It was a very special stay. As it is a small charming boutique hotel, you feel very well taken care of. The staff are extremely helpful and friendly. Overall a great experience. I ate in the restaurant and received stellar service from Haivu, who went above and beyond the regular service to make sure that I was satisfied with the experience.
Pedro, 1-night trip

10/10 Exceptional

I had a very pleasant stay at the La Sinfonia Citadel. Ms Trang Nguyen was particularly friendly and helpful. I would highly recommend this hotel. The staff were excellent. The spa was fantastic. I don't have a single fault.
EMMA, 7-night trip

10/10 Exceptional

We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
Nathan, 3-night trip

10/10 Exceptional

Cosy design for room, but the corridor light a bit dim.
Guan Thong, 4-night trip