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Hotel Riu Plaza España

Photo gallery for Hotel Riu Plaza España

Exterior
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Presidential Suite, Terrace | In-room safe, desk, free WiFi, bed sheets
Junior Suite, Terrace | View from room

Overview of Hotel Riu Plaza España

Hotel Riu Plaza España

4.0 star property
4-star hotel with 2 bars/lounges, near Gran Via Street

9.2/10 Superb

2,165 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$295
Price available on 11/12/2022
Map
C/ Gran Via, 84, Madrid, 28013

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 2 min walk
  • Royal Palace of Madrid - 9 min walk
  • Puerta del Sol - 14 min walk
  • Plaza Mayor - 15 min walk
  • El Retiro Park - 27 min walk
  • Prado Museum - 28 min walk
  • Puerta de Alcala - 11 min drive
  • Casa de Campo - 14 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 16 min drive
  • WiZink Center - 15 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 26 min drive
  • Calanas Station - 6 min drive
  • Madrid Principe Pio Station - 13 min walk
  • Madrid Recoletos Station - 25 min walk
  • Plaza de Espana Station - 2 min walk
  • Ventura Rodriguez Station - 5 min walk
  • Noviciado Station - 6 min walk

Restaurants

  • 100 Montaditos - 2 min walk
  • Mughul - 2 min walk
  • Foster Hollywood - 2 min walk
  • Maiia Thai - 3 min walk
  • Con 2 Fogones - 3 min walk

About this property

Hotel Riu Plaza España

Hotel Riu Plaza España features a rooftop terrace and puts you only steps from Gran Via Street. You can splash around at the seasonal outdoor pool, visit the restaurant for a bite to eat or unwind with a drink at one of the 2 bars/lounges. Other highlights at this upmarket hotel include a fitness centre, a snack bar/deli and a terrace. Fellow travellers like that it's only a short walk to public transportation: Plaza de Espana Station is steps away and Ventura Rodriguez Station is 5 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 583 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1948
  • Rooftop terrace
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Dining

Lobby Bar – This lobby lounge only serves light fare.
Sky Bar – This rooftop bar only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 30 for adults and EUR 10 for children (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • The outdoor pool closes for the season in October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Frequently asked questions

Does Hotel Riu Plaza España offer free cancellation for a full refund?
Yes, Hotel Riu Plaza España does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Riu Plaza España?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Hotel Riu Plaza España on 4 January 2023 start from NZ$278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Plaza España?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Plaza España?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hotel Riu Plaza España?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Riu Plaza España?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Riu Plaza España?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Riu Plaza España?
No, this hotel doesn't have a casino, but Casino de Madrid (17-min walk) is nearby.
What is there to do at Hotel Riu Plaza España and nearby?
Hotel Riu Plaza España has 2 bars and a seasonal outdoor pool, as well as a fitness centre.
Are there restaurants at or near Hotel Riu Plaza España?
Yes, there's an on-site restaurant, Lobby Bar. Nearby restaurants include La Mordida (3-min walk), Loving Hut (3-min walk) and Rey de Tallarines (3-min walk).
What's the area around Hotel Riu Plaza España like?
Hotel Riu Plaza España is in Madrid Centro, a short 2-minute walk from Plaza de Espana Station and 14 minutes' walk from Puerta del Sol. Travellers say that the area is very central and good for public transport.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

6/10 Good

Location is great. It is a big hotel with lots of visitors travel in a tour bus. But service is average. They welcome you in the hotel but they won't offer help when we leave. Reception have some staff didn't act professionally. Concierge help is not so friendly. Our room was cleaned very good for two days but the other two days are not cleaned at all. Restaurant staff need more training. This hotel service compared to other hotel we stayed in Malaga, Grenada is not as genuine.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

jennifer, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nordean, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and good location…rooftop bar has great view but you have to endure cigarette smell there, which is unacceptable.
yaohua, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Unrested and uncomfortable stay
Restless night as the heater was set on 25 degrees, upon speaking to reception we were advised there is nothing could be done except we could open the windows to cool the room down, with the windows opened the noise outside was unbearable. We had to use our noise cancelling headphones.
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful the stay
HECTOR, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel, superb rooftop terrace. So helpful at customer service. Special mention to Alexander for his help.
Fionnuala, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Juan, 2-night trip
Verified Hotels.com guest review