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Novotel Viña del Mar

4.0 star property
Hotel with outdoor pool, near Acapulco Beach

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Photo gallery for Novotel Viña del Mar

Exterior
Sundeck
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Aerial view
Located near Acapulco Beach, Novotel Viña del Mar offers a tranquil retreat with a coffee shop, garden and Veranda restaurant serving al fresco dining. Connect to in-room WiFi and unwind at the sauna or by the outdoor pool. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Pool
  • Bar
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is NZ$237
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

View from property

Pullman Viña del Mar San Martín

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, (695)
Pullman Viña del Mar San Martín
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About the area

Map
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000

What's nearby

  • Mall Marina - 13 min walk
  • Vina del Mar Casino - 16 min walk
  • Quinta Vergara - 17 min walk
  • Flower Clock - 3 min drive
  • Wulff Castle - 4 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 88 min drive
  • Viña del Mar Station - 15 min walk
  • Hospital Station - 23 min walk
  • Miramar Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Helados Coletti - ‬5 min walk
  • ‪Bakery Lynch - ‬5 min walk
  • ‪Roberta - ‬3 min walk
  • ‪Kunstmann Craft Bar - ‬5 min walk
  • ‪La Flor de Chile - ‬5 min walk

About this property

Novotel Viña del Mar

Located near a train station, Novotel Viña del Mar is a great choice for a stay in Vina del Mar. Guests can indulge in massages, and Veranda serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 15 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu

What to do

  • Beach nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (2928 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Veranda – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Gourmet Bar – This bar specialises in local cuisine and serves breakfast, brunch and light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 19 for adults and USD 19 for children
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 22 per pet, per stay

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Vina Mar Hotel Vina del Mar
Novotel Vina Mar Hotel
Novotel Vina Mar Vina del Mar
Novotel Vina Mar
Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar

Frequently asked questions

Does Novotel Viña del Mar offer free cancellation for a full refund?

Yes, Novotel Viña del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Viña del Mar?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Novotel Viña del Mar?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of USD 22 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.

Is parking offered on site at Novotel Viña del Mar?

Yes, there's free self parking.

Is an airport shuttle service offered by Novotel Viña del Mar?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Novotel Viña del Mar?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Novotel Viña del Mar?

No, this hotel doesn't have a casino, but Vina del Mar Casino (16-min walk) is nearby.

What is there to do at Novotel Viña del Mar and nearby?

Novotel Viña del Mar has an outdoor pool and a sauna, as well as a fitness centre and a garden.

Are there restaurants at or near Novotel Viña del Mar?

Yes, Veranda offers al fresco dining and local cuisine.

What's the area around Novotel Viña del Mar like?

Novotel Viña del Mar is in the heart of Vina del Mar, a short 11-minute walk from Avenida Peru and 11 minutes' walk from Acapulco Beach.

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Novotel Viña del Mar Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent place to stay.
Edward, 1-night trip

10/10 Exceptional

Great spot for solo travelers in Vina
Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.
Marisa, 3-night trip

10/10 Exceptional

Excellent location. Wonderful staff.
EDUARDO, 3-night trip

10/10 Exceptional

Parking was easy. lovely area! hotel was clean and spacious
emilie, 1-night trip

10/10 Exceptional

Quit and clean hotel
Eduard, 2-night trip

10/10 Exceptional

Nice hotel, great breakfast, nice people works there and great location
Carolina, 3-night trip

8/10 Very good

Property was good but not as accommodating as I'd like. Being in costumer service, I appreciate when we find solutions for client issues. This place did not meet my expectations in that regard, but room was good with a nice view
axcel, 1-night trip

10/10 Exceptional

Great place to be near the beach and restaurants.
nilgia, 2-night trip

10/10 Exceptional

Safe location
Lovely location in a vibrant area
S, 1-night trip

10/10 Exceptional

Worth it for the pool/patio area alone
Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.
Molly, 3-night trip

10/10 Exceptional

Great place overall
Andres, 1-night trip

10/10 Exceptional

This property was amazing from the rooms and staff, excellent and I’m very picky.
Steven, 11-night trip

8/10 Very good

Really nice hotel while staying in Vina. Pretty good size rooms and nice staff
Samantha, 9-night trip

10/10 Exceptional

It's located in a nice neighborhood, nearby to the city center.
Ximena, 1-night trip

8/10 Very good

A safe and quiet area to stay although need to walk at least 10 min to the beach and other attractions. Rooms are clean and spacious.
chung see, 2-night trip

2/10 Poor

Grossly over priced and mismanaged.
The hotel offers a kettle yet only two sachets of coffee and no creamer for a 9 night stay. On arrival I asked reception for creamer and they sent me 6 blocks to a supermarket. The following morning reception again I asked for coffee once again they sent me to the supermarket. The air-conditioning is quite yet the traffic noice is overpowering. The pool and deck area are pleasant.Breakfast below average unless you like eggs. Beware cleaners will not clean your room if you are inside a lot of sex predators apparently. They roll up at 5.30 pm and demand you leave your room which I refused as I was getting in the shower. Room did not get cleaned for 3 days despite me informing reception at 9am and 1 pm I was going out therefore good time to clean the room needless to say it did not happen. With no explanation money appears to have gone missing from my room this was almost a week ago. I asked to speak to the manager to no avail all I was told they are aware. Since leaving I have sent two emails and no response. It is clear the manage do not have an idea how a hotel functions. Guests being sent to a supermarket to get milk cleaners demanding you leave your room. I did stay at the Novotel in Phu Quoc Vietnam in December and it was excellent I thought I would book Novotel in Vina del Mar a mistake on my part.
Robert, 6-night trip

10/10 Exceptional

Great staff and beautiful property
Freddie, 1-night trip

10/10 Exceptional

Location is excellent, staff very friendly and helpful, food excellent
Jose, 4-night trip

10/10 Exceptional

Excellent location, staff very friendly and helpful

8/10 Very good

The room was so hot. We couldn’t turn down the temperature. Also if have two people in the room it will be nice to have 2 mugs for coffee. Overall was very good
Melina, 2-night trip

8/10 Very good

Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)
Thomas, 2-night trip

8/10 Very good

Good option in Viña
Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio
Regina, 1-night trip

10/10 Exceptional

New building and facilities, great 3 floor with bar, restaurant in front to the swimming pool
CARLOS, 1-night trip

10/10 Exceptional

I like the vibe! Quiet and modern. Friendly staff!
Monica, 1-night trip

10/10 Exceptional

Excellent stay
We really enjoyed our stay here. Johan was wonderful when we checked in which was very quick. Breakfast was great each day. We will definitely come back.
Elizabeth, 7-night trip