Koutsounari Hotel Accommodation

"First time visiting Crete and had a wonderful experience not least because of our fantastic stay at the Mirabello Bay Luxury Resort. Starting with the amazing customer care given by everyone right from the reception welcome to housekeeping and the restaurant staff. You truly feel they all aim to create the best guest experience and prioritise taking care of their guests. A special shout out needs to be given to Matthew, the concierge, who went above and beyond in every respect taking immediate care of any request and ensuring all of our requests were taken care of. There was nothing he couldn't do and truly made our trip the most relaxing and trouble free. In addition to the people, the location of the Mirabello Bay Resort adds to the incredible experience - it is truly a beautiful hotel with fantastic views across the bay and the most magical sunrises. Photos can never do justice to how spectacular the sunrise and sea views are. I would highly recommend staying at the Mirabello Bay and certainly look forward to being able to return."

"Nice relaxing staff with incredible staff."

"Perfect holiday to relax! The hotel and scenery are beautiful. Excellent staff and service, food and dining options very good."

"The staff is really amazing, we can’t thank enough for making my wife and I feel like we’re at home. The point that we didn’t like that much was the bathroom in our room, a little bit small with a small cabin shower, no individual hygiene products such as shampoo or bathing gel and there was no much attention to the fact of refilling the products available. We were in for seven nights and we also think that in the middle of the stay, the bed sheets should be changed for clean ones. Besides that, everything was and is really amazing!"

"Our stay was amazing, highly recommend for families too. The room was great, modern and clean, the facilities are great, the swimming pool it’s very nice. The staff is nice and always available and helpful. Location is also good. "

"Excellent location, view and lovely cottage!"

"Beautiful hotel. We upgraded to a sea view room with plunge pool which was stunning. The staff couldn’t do more for you and always greeted us with a smile. Brilliantly situated, just a short stroll to the centre of town on the flat. Would definitely recommend "

"Beautiful hotel with great service and great pools. you can snorkel in their sheltered cove. Breakfast was included and was amazing feast. "

"Fantastic resort and great service. The adult areas( pools) would be better situated away from the family areas"