Does Twin Lakes Hotel - near Tagaytay offer free cancellation for a full refund?

Yes, Twin Lakes Hotel - near Tagaytay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Twin Lakes Hotel - near Tagaytay?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Twin Lakes Hotel - near Tagaytay?

Yes, cats and dogs are welcome. There's a charge of PHP 2000 per accommodation, per stay, and there's also a deposit of PHP 5000 per stay. Service animals are exempt from fees.

Is parking offered on site at Twin Lakes Hotel - near Tagaytay?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Twin Lakes Hotel - near Tagaytay?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at Twin Lakes Hotel - near Tagaytay and nearby?

Have fun during the warmer months with activities such as mountain biking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Twin Lakes Hotel - near Tagaytay also has a fitness centre and spa services, as well as a garden.

Are there restaurants at or near Twin Lakes Hotel - near Tagaytay?

Yes, there's an on-site restaurant.

Does Twin Lakes Hotel - near Tagaytay have any outdoor private spaces?

Yes, every room features a balcony.

Twin Lakes Hotel - near Tagaytay (Laurel, ), Laurel hotel discounts

10/10 Exceptional

13 March 2025

Great hotel👍

Ruthelma, 1-night trip

10/10 Exceptional

28 July 2025

Enjoyed our stay inspite of the bad weather

RACHEL, 2-night trip

10/10 Exceptional

29 September 2024

Easy and fast check in and check out

Elizabeth, 2-night trip

10/10 Exceptional

29 December 2022

The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.

4/10 Fair

14 September 2023

We are not satisfied.. 1. Pls improve your food at the cafe 2. The temp in the bathroom are so hard to control.

Gladiola, 1-night trip

6/10 Good

5 January 2023

Good potential

I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.

Stephen, 3-night trip

8/10 Very good

21 November 2024

The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this.

LEVY, 1-night trip

8/10 Very good

2 January 2024

At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.

Shirley, 1-night trip

10/10 Exceptional

13 November 2023

Beautiful area with amazing views. Great service.

Kevin, 2-night trip

10/10 Exceptional

13 September 2023

The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.

Jose, 1-night trip

10/10 Exceptional

23 February 2023

peaceful. relaxing.panoramic view of the surrounding

Josephine, 2-night trip

10/10 Exceptional

29 March 2022

The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.

Charisse Jen, 2-night trip

8/10 Very good

15 December 2021

Excellent location w marvelous view, clean room and very good service.

Gaspar Jr, 1-night trip

8/10 Very good

6 October 2021

Long waits to check in

Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases. Their menu for breakfast/restaurant was good but the food was rather cold? But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm!

2-night trip

8/10 Very good

28 February 2021

Made me a believer!

The place was great though we had things to do for the duration so we were not able to maximize the entirety of the hotel/resort and its facilities. The staff is as friendly as they come - would greet you always and find a way to help you out. They have very strict safety measures and would require updated COVID testing done - they have a fairly priced testing facility also for a hassle free experience. Our room was great though there were some nicks - one of the trays of the fridge was cracked, the shower fixture was also removed (couldn't get the rain shower working therefore :( ). I had never fonded Tagaytay (for the life of me!) and this was the first time I stayed here for some R&R, but staying here and experiencing Twin Lakes Hotel has me considering this as an option for me and my family soon. :) Thank you all and stay safe.

2-night trip

6/10 Good

2 November 2020

The hotel itself is great, clean and well-maintained with phenomenal mountain and lake views. The check-in experience was terrible though. We arrived around 5pm and they told us that the room was still not ready. There were other guests who were also told the same, and many were quite frustrated for having to wait a long time already. On our second day, we asked for the room to be made up and were told that they can only replenish the supplies in the room as health-regulations prevent them from cleaning the rooms mid-stay. When we returned 3 hours later, they still have not replenished the supplies so we've had to call again and wait for another hour. We had a set breakfast on Sunday and a buffet on Monday, not sure why they were different. We've had to wait for 30mins for the set breakfast too, despite a rather standard/compressed menu options. We understand that housekeeping and food services could be slower than usual (maybe due to a leaner staff or additional precautions due to the pandemic). I just feel that the delays are way too long and that the staff could do better in managing guest expectations and explaining the situation.

2-night trip

8/10 Very good

29 October 2020

Room was great however the staff keeps on coming to our room eventhough we didn't called or requested for anything. Kind of disturbing

1-night trip

6/10 Good

18 October 2020

Surface-level beauty

It's a beautiful property. Megaworld was able to get a prime lot which gives its occupants a wonderful view. The building was made to look like a castle. On the surface it looks nice but no effort is needed to see that underneath the surface is poor maintenance, upkeep and cleanliness, and service is not good. Walking around the property you'll find beautiful olants but look where the soil is and you'll find a lot of trash....so sad! When you pay for an expensive room here, just think you're paying for exclusivity (and to be away from other Tagaytay tourists) but not for 5-star service and upkeep.

1-night trip

8/10 Very good

5 January 2020

ロケーションは最高

部屋から湖が見え気持ちの良い滞在ができた。その上にあるスタバは歩いていけるので、少し違った風景が見れるし、ソニアガーデンも車で近い。バスタブの湯温は低いことや排水が悪いのか水で濡れてるなどが課題。まぁ、東南アジアでは良いあることですが、価格相応です。

1-night trip

4/10 Fair

21 December 2019

Their check in policy of demanding to photocopy the passport of a “foreigner” (would not accept any other government issued IDs i.e. driver’s license) should be reviewed. It is directly an act of racial profiling “foreigners”. Their reason was it is mandated by the DOT which is not true since we just stayed at a high-end resort in Batangas and numerous other 5-star hotels in Manila and they accepted our drivers license as our form of IDs. They were the only one who DEMANDED to photocopy the passport.

1-night trip

4/10 Fair

9 December 2019

We love the view & their heated pool. We were disappointed with the welcome drinks that's not very welcoming; it's either you have it or not. It was a chilly pineapple/cucumber juice on a chilly day.we asked if we can have hot simple coffee instead & they said they don't have it even if we can see that there's a full coffee machine in front of us. Breakfast is terrible.it doesn't suit foreign guests. Bath area is leaking. Chefs using their celfone while on duty and in front of guests. TV channels are limited & is not appropriate for kids. Overall, the rate were given is over priced for the kind of service & the disappointing stay we had.

Marie, 1-night trip

10/10 Exceptional

6 December 2019

Friends wedding

It was a nice hotel, I would say one of the best in Tagaytay

1-night trip

10/10 Exceptional

3 December 2019

The view and the staff. But thr bathroom fixtures need upgrading.

1-night trip

8/10 Very good

18 November 2019

While over all its a nice place, certain area like the hall way needs some refurbishing.

Lali, 1-night trip

4/10 Fair

7 October 2019

Is it a new hotel?

We waited 1hr for the room. Breakfast is terrible, by 8:45am, nothing left. The room is full of water leaks. It looks like a very old hotel

1-night trip

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