Yale New Haven Health Old Saybrook Medical Center - 4 min drive
Katharine Hepburn Cultural Arts Center - 5 min drive
Essex Steam Train - 5 min drive
Harvey's Beach - 12 min drive
Gillette Castle State Park - 21 min drive
Getting around
New London, CT (GON-Groton - New London) - 28 min drive
New Haven, CT (HVN-Tweed - New Haven Regional) - 36 min drive
Westerly, RI (WST-Westerly State) - 42 min drive
Hartford, CT (BDL-Bradley Intl.) - 61 min drive
Fishers Island, NY (FID-Elizabeth Field) - 96 min drive
East Hampton, NY (HTO) - 25.4 miles/40.9 km
Montauk, NY (MTP) - 28.2 miles/45.4 km
Old Saybrook Station - 5 min drive
Clinton Station - 17 min drive
Madison Station - 18 min drive
Restaurants
Burger King - 5 min drive
Starbucks - 5 min drive
James Farmacy Organic Cafe - 6 min drive
Pasta Vita - 5 min drive
Parthenon Diner-Old Saybrook - 6 min drive
About this property
Quality Inn Old Saybrook - Westbrook
Located near a train station, Quality Inn Old Saybrook - Westbrook is a great choice for a stay in Old Saybrook. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Comfort Cafe, which serves American cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a terrace. The helpful staff and breakfast get good marks from fellow travellers.
Languages
English
At a glance
Hotel size
120 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
The Comfort Cafe – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook
Frequently asked questions
Does Quality Inn Old Saybrook - Westbrook offer free cancellation for a full refund?
Yes, Quality Inn Old Saybrook - Westbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn Old Saybrook - Westbrook?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Quality Inn Old Saybrook - Westbrook?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn Old Saybrook - Westbrook?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Quality Inn Old Saybrook - Westbrook?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Quality Inn Old Saybrook - Westbrook and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Quality Inn Old Saybrook - Westbrook?
Yes, The Comfort Cafe offers American cuisine.
What's the area around Quality Inn Old Saybrook - Westbrook like?
Quality Inn Old Saybrook - Westbrook is in the heart of Old Saybrook, a short 12-minute walk from Connecticut River.
Quality Inn Old Saybrook - Westbrook Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
1 January 2025
ROCCO
ROCCO, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
26 December 2024
Extremely disappointed
the bed was extremely soft and so uncomfortable! Worse night sleep! No hot water in the shower only from the sink! Water pressure was half of what it should have been! Wasn’t able to shower! Unexceptable!!!! Bathroom door would not latch closed! Heat shuts off and comes back on all night, too loud!
Very disappointing! We’ve stayed here a couple times before but unless there is some compensation for this terrible experience on Christmas night, we will not be staying here again!
Mary
Mary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Paul
Paul, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Catalina
Catalina, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Jane
Jane, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Hagi
Hagi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Very nice
It was very nice room. It was very clean.
Breakfast was good!
Susan
Susan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Amy
Amy, 1-night trip
Verified Hotels.com guest review
4/10 Fair
31 October 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Non WiFi no plug for iPhone charger
mary
mary, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 October 2024
I understand that the staff has to get the rooms ready for guests but if check in is at 3:00 your room should be ready to go by then not after 3:00. But the room was clean and the bed was comfy so I enjoyed my stay
Brian
Brian, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Maxin and dawn
Maxin and dawn, 2-night trip
Verified Hotels.com guest review
2/10 Poor
20 October 2024
Check in disaster
Check in was a disaster. They refused to let anyone check in before 3pm. There were multiple wedding parties so at 2:59pm there were 30 people trying to check in at once. It was awful. Not sure who calls the shots around here but they need to review their check in procedure.
Gabriel
Gabriel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Jeremiah
Jeremiah, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
David
David, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Older property. Worth the price we paid
Paul
Paul, 2-night romance trip
Verified Expedia guest review
8/10 Very good
13 October 2024
While the property was a bit outdated, the facility was clean and the pool was immaculate. The help at the front desk was prompt and friendly. The only complaints we had was the beds were a bit hard and the halls smelled a tad musty.
Maggie Lynn
Maggie Lynn, 1-night family trip
Verified Expedia guest review
2/10 Poor
9 October 2024
Check in was great, the rest horrible!
The place smelled horrible as soon as you walked into the lobby, teh bathroom I was in looked like Mold was on the ceiling, because there was no exhaust fan. I would never stay again. Even for the price.
Ann Marie
Ann Marie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
I had read the property reviews before arriving. They weren’t great, so I was a bit worried. All in all, though, we did not find any concerns. Updates would be a bonus for sure. The lobby did have a musty smell, but nowhere else that we went in the building. The breakfast was easy and good. Our room was very clean and comfortable.
Terry
Terry, 1-night family trip
Verified Expedia guest review
8/10 Very good
5 October 2024
A decent place to stay.
Not ritzy, but fine for our weekend in town, had everything we needed, convenient to the highway. Breakfast was good, room was clean, everyone was friendly & helpful.
Pamela L.
Pamela L., 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
3 October 2024
I stayed for 3 nights and never received any housekeeping service. I had to make my bed and reuse towels. Additionally, EVERY time I tried to enter my room, my key didn't work. I had to walk down to the front desk 7 or 8 times during my stay to have my key reactivated (a 10 min. process). My key was placed in the console of my truck, so it wasn't demagnetized.