Ernest N. Morial Convention Center - 3 min walk - 0.3 km
Canal Street - 9 min walk - 0.8 km
National World War II Museum - 10 min walk - 0.9 km
Caesars New Orleans Casino - 10 min walk - 0.9 km
Port of New Orleans - 14 min walk - 1.2 km
Getting around
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
New Orleans Union Passenger Terminal - 16 min walk
St. Charles at Julia Stop - 7 min walk
St Charles at Girod Stop - 8 min walk
Saint Charles at Saint Joseph Stop - 9 min walk
Restaurants
Fulton Alley - 5 min walk
Ruth's Chris Steak House - 6 min walk
Ernst Cafe - 4 min walk
Cochon Restaurant - 5 min walk
Mulate's - 2 min walk
About this property
Embassy Suites by Hilton New Orleans
Embassy Suites by Hilton New Orleans offers a great location, putting you within a short 10-minute walk of Ernest N. Morial Convention Center and Canal Street. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout. An outdoor pool and a snack bar/deli are offered, and in-room conveniences include sofa beds and microwaves. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: St. Charles at Julia Stop is 7 minutes and St Charles at Girod Stop is 8 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
280 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
On-site valet parking (USD 49 per night; includes in/out privileges)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Free reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Sailing nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space (8000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1983
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
40-inch LCD TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Double sofa bed
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free wired Internet
Free local calls
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Valet parking costs USD 49 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans
Frequently asked questions
Does Embassy Suites by Hilton New Orleans offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton New Orleans?
Yes, there's an outdoor pool.
Are pets allowed at Embassy Suites by Hilton New Orleans?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton New Orleans?
Yes. Valet parking costs USD 49 per night.
What are the check-in and check-out times at Embassy Suites by Hilton New Orleans?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Embassy Suites by Hilton New Orleans?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (10-min walk) and Fair Grounds Race Course (8-min drive) are both nearby.
What is there to do at Embassy Suites by Hilton New Orleans and nearby?
Have fun with activities such as cycling, hiking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Embassy Suites by Hilton New Orleans?
Yes, there's an on-site restaurant.
What's the area around Embassy Suites by Hilton New Orleans like?
Embassy Suites by Hilton New Orleans is in New Orleans Central Business District, a short 7-minute walk from St. Charles at Julia Stop and 3 minutes' walk from Ernest N. Morial Convention Center. Travellers give top marks for the hotel's prime location.
Embassy Suites by Hilton New Orleans Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 January 2025
Fabulous Place to stay. I really enjoyed my stay.
Cecile
Cecile, 3-night family trip
Verified Hotels.com guest review
6/10 Good
1 January 2025
Don’t ask the concierge
The plumbing was a struggle with toilet backing up and shower filling up for an hour after a ten minute shower. Parking was difficult- valet sounds good except when it regularly took over thirty minutes to get the car out. Concierge service was the opposite of helpful- she told us that we would not be able to get a table at a restaurant save we just walked in, ate, and noticed there were upwards of twenty empty tables. Good location, busy breakfast, but good.
Ben
Ben, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
1 January 2025
Andres
Andres, 2-night family trip
Verified Hotels.com guest review
6/10 Good
31 December 2024
Fix valet
I would have given this hotel a 5-star
But the valet area is a problem! Its a cluster and its needs to be done better!
People waiting for cars
Cars just piled up
This situation will make people book at other places!
Chanel
Chanel, 2-night trip
Verified Hotels.com guest review
6/10 Good
28 December 2024
Good - But Service could be improved
Staffing seems short - from long waits at valet parking to lines at breakfast and during cocktail hour. Hotel location is convenient to the Port and French Quarter.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Corey
Corey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Marvin was amazing. The travel person didnt get her name but was very hrlpful in finding things to do and places to eat.
LaKeisha
LaKeisha, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 December 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Lakendra
Lakendra, 4-night trip
Verified Hotels.com guest review
8/10 Very good
24 December 2024
Solid and great location
Stayed after a cruise. They allowed me to check in early which was a god send. Our room was clean. We had some problem with water draining in the shower, we called for help, no one came but we got it fixed.
william
william, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
23 December 2024
Check in difficult
There were 6 rooms on the 2 reservations. The hotel was very confused as people arrived at different times to check in. By the time our delayed flight got there, they didn't think Michelle had a reservation. After 20 minutes and getting the room numbers of everyone, we finally got a room.
Shelly
Shelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Erika
Erika, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 December 2024
Richard
Richard, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Wilfred
Wilfred, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Latonya
Latonya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 December 2024
Al
Al, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Super Hotel - great amenities and location!
This hotel was perfect for our stay in NOLA prior to our cruise. The price was great, the location was perfect - short walk to port, it had a great breakfast and BONUS - when we arrived it was Happy Hour and each person in our room got two free drinks and they had snacks! Wow!
Debra
Debra, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Brijuhn
Brijuhn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
John
John, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Overall our stay was great. The valet staff were extremely helpful when we asked for recommendations for restaurants. The front desk staff was very professional and welcoming.
The only issue was the bathroom towel rack was really rusty and there was mold on some of the caulking. It wasn’t that big of an issue so we never brought it up to the staff.