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Heartland Hotel Cotswold

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Outdoor pool
Studio, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets
Royal Suite | Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of Heartland Hotel Cotswold

Heartland Hotel Cotswold

3.5 star property
Victorian hotel with outdoor pool, near Christchurch Casino

8.0/10 Very good

491 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Refrigerator
88-96 Papanui Road, Merivale, Christchurch, 8014

Room options

About this area

What's nearby

  • In Merivale
  • Lyttelton Harbour - 17 min drive

Getting around

  • Christchurch International Airport (CHC) - 18 min drive
  • Christchurch Railway Station - 6 min drive
  • Rolleston Station - 22 min drive
  • Rangiora Station - 26 min drive


  • Pedro's House of Lamb - 5 min walk
  • Sun Dog Diner - 6 min walk
  • Hachi Hachi - 7 min walk
  • Strawberry Fare - 8 min walk
  • Aikmans - 8 min walk

About this property

Heartland Hotel Cotswold

When visiting Christchurch, Heartland Hotel Cotswold is a great choice to consider. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Victorian hotel include a fitness centre and a sauna. Fellow travellers like the helpful staff and location.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 2 floors


  • Check-in time from 2:00 PM until 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • No cots (infant beds)
  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)
  • Pool gate

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire


  • Built in 1984
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Sauna


  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance


  • English

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • Access via exterior corridors

Special features


Tudors Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 28 for adults and NZD 14 for children
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).


<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Heartland Cotswold
Heartland Cotswold Christchurch
Heartland Cotswold Hotel
Heartland Hotel Cotswold
Heartland Hotel Cotswold Christchurch
Heartland Hotel Christchurch
Heartland Hotel Cotswold Hotel
Heartland Hotel Cotswold Christchurch
Heartland Hotel Cotswold Hotel Christchurch

Frequently asked questions

Does Heartland Hotel Cotswold offer free cancellation for a full refund?
Yes, Heartland Hotel Cotswold does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heartland Hotel Cotswold?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Heartland Hotel Cotswold?
Yes, there's an outdoor pool.
Are pets allowed at Heartland Hotel Cotswold?
Sorry, pets aren't allowed.
Is parking offered on site at Heartland Hotel Cotswold?
Yes, there's free self parking.
What are the check-in and check-out times at Heartland Hotel Cotswold?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at Heartland Hotel Cotswold?
No, this hotel doesn't have a casino, but Christchurch Casino (15-min walk) is nearby.
What is there to do at Heartland Hotel Cotswold and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness centre.
Are there restaurants at or near Heartland Hotel Cotswold?
Yes, there's an on-site restaurant, Tudors Restaurant. Nearby restaurants include Pedro's House of Lamb (5-min walk), Sun Dog Diner (6-min walk) and Hachi Hachi (7-min walk).
What's the area around Heartland Hotel Cotswold like?
Heartland Hotel Cotswold is in Merivale, a short 8-minute walk from Hagley Park and 15 minutes' walk from Christchurch Casino. Travellers say that this hotel is in a good location.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

M O, 1-night trip
Verified guest review

10/10 Exceptional

Clean, well maintained, staff is friendly and free parking available.
Jasmina, 3-night trip
Verified Expedia guest review

8/10 Very good

I liked the bed and the affordability for the room I booked. The staff and service was great. Unfortunately the shower didn't have good pressure and there was no plug for bath tub. No remote for the bathroom heater, so no use. No plates for toast while toaster was there. Google Chrome cast didn't work, but not major issue.
Tomo, 1-night family trip
Verified Expedia guest review

8/10 Very good

The staff were really friendly and professional. The only thing that irked me is that we asked for the room to be serviced on the second day and only the beds were made. The carpets were not vacuumed and the table was not wiped down. I see that they are investing in a renovation of the rooms and I envision that when this is complete the property will be a very nice place to stay as right now everything is very old and dated.
Monita, 3-night family trip
Verified Expedia guest review

6/10 Good

Room wasnt the same as advertised. Mold on bath. Broken bathroom door handle, Table wobbly, TV kept cutting out.
Phillippa, 2-night romance trip
Verified Wotif guest review

8/10 Very good

We were made to feel very welcome. Staff were helpful. The condition of furbishings were somewhat shabby although there was work going on so expect improvement at our next stay. Overall we would go back. It is very handy to St Georges which is what we were looking for.
Levena, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel was very quiet. The rooms were nice and big as was the bathroom. Would definitely stay at this hotel again.
Anouska, 1-night family trip
Verified Wotif guest review

2/10 Poor

Glenn, 2-night trip
Verified Wotif guest review

6/10 Good

A K, 2-night trip
Verified guest review

6/10 Good

Very disappointed. We booked this motel because they advertised bar & restaurant. The restaurant was just part of the reception office & there was no bar. The quality wines on the wine list with the dinner menu weren't available because the owner had a new contract with a specific winery. Breakfast took 50 minutes to arrive & then it was the wrong order because the person who ordered that one walked out after waiting too long. We should have been warned about possible delays with meals.
William, 1-night romance trip
Verified Wotif guest review