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Portola Hotel & Spa at Monterey Bay

4.0 star property
Adventure resort with full-service spa, connected to the convention centre, near Monterey Bay

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
Terrace/patio
2 restaurants, breakfast served
2 restaurants, breakfast served
Property entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Pool
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness centre
  • Valet parking
  • Self parking
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is NZ$420
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Portola Room Two Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of House

Premium bedding, pillow-top beds, in-room safe, desk

Run of House

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Casa Munras Garden Hotel & Spa

Pool
Spa
Pet-friendly
Parking available
9.0 out of 10, Wonderful, (1440)
The price is NZ$289
includes taxes & fees
1 Jan - 2 January 2025
Casa Munras Garden Hotel & Spa
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About the area

Map
Two Portola Plaza, Monterey, CA, 93940

What's nearby

  • Monterey Convention Center - 1 min walk - 0.1 km
  • Fisherman's Wharf - 4 min walk - 0.4 km
  • Cannery Row - 15 min walk - 1.3 km
  • Monterey Bay Aquarium - 3 min drive - 2.6 km
  • Lovers Point - 5 min drive - 4.0 km

Getting around

  • Monterey, CA (MRY-Monterey Peninsula) - 10 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 32 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 36 min drive
  • Salinas Station - 25 min drive
  • Monterey Station - 26 min walk

Restaurants

  • ‪Taco Bell - ‬1 min walk
  • ‪Old Fisherman's Grotto - ‬5 min walk
  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Dust Bowl Brewing Tap Depot - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay puts you in a great location, within a 15-minute walk of Fisherman's Wharf and Cannery Row. Guests can be pampered with massages at the spa, and Jacks Monterey, one of 2 restaurants, serves breakfast and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 379 units
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured on-site self-parking (USD 25.55 per night; includes in/out privileges)
    • Secured on-site valet parking (USD 31.36 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages.

Dining

Jacks Monterey – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Peter B's Brewpub – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open selected days.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 9.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 58.18 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 58.18 per night
  • Pets are allowed for an extra charge of USD 58.18 per accommodation, per night (maximum USD 150 per stay)

Parking

  • Secured self-parking costs USD 25.55 per night with in/out privileges
  • Secured valet parking costs USD 31.36 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay offer free cancellation for a full refund?
Yes, Portola Hotel & Spa at Monterey Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Portola Hotel & Spa at Monterey Bay?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Portola Hotel & Spa at Monterey Bay?
Yes, pets are welcome. There's a charge of USD 58.18 per accommodation, per night, and there's also a deposit of USD 58.18 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Portola Hotel & Spa at Monterey Bay?
Yes. Self-parking costs USD 25.55 per night. Valet parking costs USD 31.36 per night. Electric car charging is available.
What are the check-in and check-out times at Portola Hotel & Spa at Monterey Bay?
Check-in start time: 4 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Portola Hotel & Spa at Monterey Bay and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Portola Hotel & Spa at Monterey Bay also has 2 bars and a fitness centre, as well as spa services.
Are there restaurants at or near Portola Hotel & Spa at Monterey Bay?
Yes, there are 2 on-site restaurants.
What's the area around Portola Hotel & Spa at Monterey Bay like?
Portola Hotel & Spa at Monterey Bay is in Downtown Monterey, a short 17-minute walk from Monterey Bay and 4 minutes' walk from Fisherman's Wharf. The local area is walkable and popular for its beaches.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

Hans Henrik, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sandy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Severin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lexa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Drama Free Christmas
Best way to spend a drama free Christmas.
Colleen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eliza, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Rooms above bars don't mix...
We checked in on a Friday night, and the hotel was extremely busy. The room we got was right above a bar and right by the elevators... was not a great night for sleep. Our room was not very well cleaned, stains and stickiness on the counters and toe clippings on the floor... I really expected more from a high-end hotel like the Portola. we asked to change rooms, but were told the hotel was sold out. Didn't get any better with a storm that came in and knocked out the power, internet and TV for most of the hotel. Tried to change rooms on Saturday, but the front desk systems were down due to the storm. Pretty much were stuck with the room till we checked out... the storm was not their fault, but a dirty room above a bar with karaoke, and drunk people crawling down the hallways at night was not cool! This hotel is in a great location in Monterey and I had high hopes for our stay, but future stays in Monterey will be at other establishments unfortunately.
Benjamin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Geraldine, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, great views, pet friendly, great amenities near by
Kalyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The power went out and it was pretty inconvenient to have to take the stairs up and down with my daughter and a stroller. My only complaint is that there should be a generator to keep elevators going for accessibility.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Gary D., 2-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Genevieve, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ariana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carl, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Unidentifiable things in food and raw twice!
Completely raw french toasts Hard unidentifiable items in pancakes Black mold inside windows Terrifying red/orange large stains in bathroom floor
Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Intu-on, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My wife and I spent two night visiting the Monterrey area and this was a very nice place to stay, I highly recommend it
cesareo, 2-night trip
Verified Hotels.com guest review

6/10 Good

Otavio, 2-night trip
Verified Hotels.com guest review

8/10 Very good

jenny, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yelena, 1-night trip
Verified Hotels.com guest review

8/10 Very good

liesl, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Evelina, 2-night trip
Verified Hotels.com guest review