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Hotel Ercilla de Bilbao, Autograph Collection

4.0 star property
Hotel with restaurant, near Guggenheim Museum Bilbao

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ercilla de Bilbao, Autograph Collection

Breakfast, lunch and brunch served
Exterior
Premium Room, 2 Single Beds (Vintage)
Exterior
Breakfast, lunch and brunch served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Car hire on-site
  • Snack bar/deli
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NZ$191
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 2 Single Beds (Vintage)

Premium Room, 2 Single Beds (Vintage)

Premium Room, 2 Single Beds (Vintage)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Minibar
Digital channels
Daily housekeeping
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Vintage)

Premium Room, 1 King Bed (Vintage)

Premium Room, 1 King Bed (Vintage)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Minibar
Digital channels
Daily housekeeping
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Minibar
Digital channels
Daily housekeeping
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Minibar
Digital channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds (Vintage)

Room, 2 Single Beds (Vintage)

Room, 2 Single Beds (Vintage)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Minibar
Digital channels
Daily housekeeping
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Stylish)

Room, 2 Single Beds (Stylish)

Room, 2 Single Beds (Stylish)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Minibar
Digital channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, City View (Stylish)

Superior Room, 2 Single Beds, City View (Stylish)

Superior Room, 2 Single Beds, City View (Stylish)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Minibar
Digital channels
Daily housekeeping
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View (Stylish)

Superior Room, 1 King Bed, City View (Stylish)

Superior Room, 1 King Bed, City View (Stylish)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Minibar
Digital channels
Daily housekeeping
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, City View (Glamour)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Separate bath and shower
Minibar
Digital channels
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
12 Dec - 13 Dec
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About the area

Map
Ercilla 37, Bilbao, Vizcaya, 48011

What's nearby

  • Plaza Moyua - 5 min walk - 0.4 km
  • San Mames Stadium - 11 min walk - 0.9 km
  • Guggenheim Museum Bilbao - 11 min walk - 1.0 km
  • Euskalduna Conference Centre and Concert Hall - 12 min walk - 1.0 km
  • Plaza Nueva - 19 min walk - 1.6 km

Getting around

  • Bilbao (BIO) - 18 min drive
  • Vitoria (VIT) - 40 min drive
  • Bilbao Autonomia Station - 11 min walk
  • Bilbao Ametzola Station - 11 min walk
  • Bilbao San Mames Station - 12 min walk
  • Indautxu Station - 1 min walk
  • Moyua Station - 5 min walk
  • Sabino Arana Tram Stop - 9 min walk

Restaurants

  • ‪Plaza Indautxu - ‬2 min walk
  • ‪Café Rock Grafit - ‬3 min walk
  • ‪El Puertito - ‬1 min walk
  • ‪Scala - ‬1 min walk
  • ‪El Huevo Frito - ‬2 min walk

About this property

Hotel Ercilla de Bilbao, Autograph Collection

When you stay at Hotel Ercilla de Bilbao, Autograph Collection, you'll be within a 15-minute walk of San Mames Stadium and Guggenheim Museum Bilbao. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Bermeo, which serves breakfast and lunch. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Indautxu Station is steps away and Moyua Station is 5 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 325 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (EUR 22 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • Garden
  • Terrace
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bermeo – This restaurant serves breakfast, brunch and lunch.
Bistro Bermeo – On-site bistro. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12.50 for children

Parking

  • Covered valet parking costs EUR 22 per day

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ercilla
Ercilla Bilbao
Ercilla Hotel
Hotel Ercilla
Hotel Ercilla Bilbao
Ercilla Hotel Bilbao
Golden Tulip Bilbao
Hotel Ercilla
Ercilla de Bilbao Autograph Collection by Marriott
Hotel Ercilla de Bilbao, Autograph Collection Hotel
Hotel Ercilla de Bilbao, Autograph Collection Bilbao
Hotel Ercilla de Bilbao, Autograph Collection Hotel Bilbao

Frequently asked questions

Does Hotel Ercilla de Bilbao, Autograph Collection offer free cancellation for a full refund?
Yes, Hotel Ercilla de Bilbao, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ercilla de Bilbao, Autograph Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ercilla de Bilbao, Autograph Collection?
Yes. Valet parking costs EUR 22 per day.
What are the check-in and check-out times at Hotel Ercilla de Bilbao, Autograph Collection?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hotel Ercilla de Bilbao, Autograph Collection?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (9-min walk) is nearby.
What is there to do at Hotel Ercilla de Bilbao, Autograph Collection and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near Hotel Ercilla de Bilbao, Autograph Collection?
Yes, there's an on-site restaurant, Bermeo.
What's the area around Hotel Ercilla de Bilbao, Autograph Collection like?
Hotel Ercilla de Bilbao, Autograph Collection is in Bilbao City Centre, a short 1-minute walk from Indautxu Station and 11 minutes' walk from San Mames Stadium.

Hotel Ercilla de Bilbao, Autograph Collection Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Sonya, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

MARIA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value
Very good location and comfortable
Elizabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic property!
Sofie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

JUAN Ignacio, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Meh....
First Impressions The exterior is drab - the photos online are clearly a photoshop job - and the interior feels dark and dreary, missing the mark on atmosphere. Service with a Side of Disappointment Service was abysmal, except for the concierge team and a lady who I think was named Bea (Spanish/Australian lady) on the roof terrace. The reception staff had as much charisma as a potato, and the waiters on the roof were quite rude. Room Comfort On a brighter note, the small rooms were comfortable, with excellent beds and pillows. Each room had a gown, slippers, a coffee machine with takeaway cups, and complimentary water daily, which was great for early risers in a city with few morning coffee options. The shower gel, soap, shampoo etc were a terrible quality - felt watered down. I went out to purchase my own. A Rainy Day Frustration I was disappointed by the lack of umbrellas for guests. When I asked about this, the receptionist laughed and suggested I “complain to corporate,” which felt dismissive. The Roof Terrace The roof terrace was decent but overpriced, and the Wi-Fi didn’t reach there, which was frustrating. Facilities The lifts were tiny and slow, leading to constant waits. The gym was decent. Final Thoughts While the location is good, Bilbao is compact; as long as you’re in the city centre, you’re within a 15-minute walk of everything. Overall, the hotel has potential but desperately needs to improve its service and atmosphere.
D, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel in a good location on the newer side of Bilbao. Walking distance or short train ride to old town (casco viejo). Plenty of shopping and dining options. Close to train transportation. The hotel has a convenient and nice rooftop bar and bar lounge. The rooms could be uodated, carpets a little worn and bathrooms dark and not very big. Wi-Fi was sufficient but not the strongest and didn’t work on the rooftop. Bellboys were helpful. It was a decent value might find a more updated newer hotel for similar value.
Jonathan, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The lad for Horsham on the front desk was really helpful and spoke excellent English. Thank you
Selina Marion, 3-night trip
Verified Expedia guest review

8/10 Very good

Nick, 4-night trip
Verified Hotels.com guest review

8/10 Very good

AC did no work even though we paid a premium for it
Najeeb, 3-night trip
Verified Expedia guest review

10/10 Exceptional

For an international chain, hotel is pretty chill & blends in its environment. Nice comfort & class without cheesy Big Brand touches.
Felice, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great Location
Location is wonderful. Worth it for the rooftop restaurant.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Leticia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The roof bar was a luxury escape
Caroline, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

claudia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place. We always stay there
Jose, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Marcia, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Bing, 5-night trip
Verified Hotels.com guest review

6/10 Good

JAAFAR, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Increibles atenciones y hermoso hotel
Hugo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Our stay was great. Perfect location. Walking distance to all important places. Excellent breakfast. You have to reserve the parking ahead, we didn’t but we were lucky they help us with this matter.
Pablo, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great hotel, helpful and friendly.
Great location and hotel. Very helpful and friendly staff.
Peter, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Great location as only a 10 minute walk from attractions. We were disappointed to be told we were unable to have drinks on the rooftop terrace at 4pm on a Sunday, as all tables were ‘reserved’ (it was very quiet!) We were then met with an unexpected terrace bar tab when we checked out, having not used the bar at all! This was resolved eventually, but I feel they didn’t believe us at first.
Benjamin, 2-night romance trip
Verified Expedia guest review