We decided to stay an extra day and booked with flamingo. We arrived to the hotel early, before 3pm and checked in around 2:30pm. We checked in via kiosk quick check in due to the long line at the check in desk. Once completed we made our way to the room, and upon entering there was this smell that carried into the room as well. We put our things down and left. Once we came back around 7pm I checked the closet and as I open it, tons of dust all over the floor in the closet. I checked the bathroom and again an off putting smell continued. Bathroom had hair on the floor and toilet had some yellow marks around the outside and of course I needed to use it so I wiped everything down as I usually do when I first come to any hotel. I then found hairs around the sink. I checked the bed and even just laying on it, mattress felt old as if it was used so often you sink in anywhere. I then saw how outdated everything in this room was, furniture dusty with scratches all over the place, it was then obvious this was their old rooms. I then picked up the phone to ask for another room and the phone it self had dust everywhere on the phone and bedside table. Gross. I went and stood in line 30 min to speak to someone who only for her to say I had to go through Expedia to get refund because I could either pay for an upgrade or wait for housekeeping to go check if the room is dirty and then come back to get another room. Ridiculous. It was too late already. I left, this place is disgusting.