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Best Western Springfield West Inn

2.5 star property
Start your day off right with continental breakfast. Then stay active in the gym or productive at the business center – all just steps from your door.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

  • Non-smoking
  • Connecting rooms available
  • Free parking
  • Gym
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is NZ$184
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn West Springfield

Pool
Free breakfast
Free parking
Free WiFi
7.0 out of 10, Good, (1001)
The price is NZ$169
includes taxes & fees
3 Feb - 4 Feb
Quality Inn West Springfield
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About the area

Map
429 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Big E - 9 min walk
  • MassMutual Center - 6 min drive
  • Baystate Medical Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 24 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive
  • Springfield Union Station - 11 min drive
  • Holyoke Station - 15 min drive
  • Northampton Station - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

When you stay at Best Western Springfield West Inn, you'll be within a 10-minute drive of MGM Springfield. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi, self-parking and continental breakfast daily. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1989
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Are pets allowed at Best Western Springfield West Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Springfield West Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Springfield West Inn?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Best Western Springfield West Inn?
No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.
What is there to do at Best Western Springfield West Inn and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Best Western Springfield West Inn like?
Best Western Springfield West Inn is a short 2-minute walk from Connecticut River and 9 minutes' walk from Big E.

Best Western Springfield West Inn Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Piotr, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
The customer service was good, very nice lady
AGNES, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Craig, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Disgusting & Poor customer service
We checked in and went ti get cleaned up for a memorial service and there was hair in the drain & on the wall of the shower. The bathroom floor was sticky.We requested to have it redone and the manager was rude and said she was the only one there and if she could get to it she would. The only thing she did was clean the bathroom floor.When we returned to the room the hairs were still in the shower. Needless to say we did not shower.The vent in the bathroom looked like it had never been cleaned. We will never stay here again.
Hairy drain
Dirty vent
Hair on the shower wall
Kenneth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Looks can be deceiving
Good breakfast, beds were comfortable. The employees that we spoke to were all very nice and at check in (which was very late) the receptionist was very friendly and informative. However, there was strange odor in the hallways and a very bad odor in the room that was coming from the bathroom. In order to heat the room, we had to keep the fan on most of the time which made the air in the room extremely dry. The "marketplace" had only a few items available and not very tempting.
Elaine, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Darlene E, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pedro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super
In a word.. PERFECT!!!
Noel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and clean. Slightly outdated but great breakfast and friendly staff
Denise, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Gururaj, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not great, hotels are all expensive these days so I suppose we got what we paid for but I would recommend staying somewhere else if you can afford it
Kayla, 2-night romance trip
Verified Expedia guest review

6/10 Good

The toilet was keep running and hear the elevator sounds. When I wanted to check out nobody was around at the front desk.
Harumi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

its good
Jarylska Suarez De, 2-night trip
Verified Expedia guest review

2/10 Poor

Absolutely ruined my plans. Expedia advertises its .22 miles from landmark and 9 min walk. Its about a 15 min drive and you cant walk to landmark you have to go on the highway. Place stunk like a sewer.
Shirley M., 1-night romance trip
Verified Expedia guest review

2/10 Poor

Gentleman at the front desk was great, but the hotel itself was pretty run down. The lobby and hallways were not well kept, the windows even before entering the hotel were extremely dirty, neighbors were smoking cigarettes filling the room with the smell of smoke, tv didn't work at all, noisy AC, stains on the linens, dirty hardware in bathroom, sticky tile near the sink...overall nasty experience.
Brian, 1-night business trip
Verified Expedia guest review

6/10 Good

Joanne, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice sized room. Fairly clean but could use some touching up maintenance
Blake, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 1-night trip
Verified Expedia guest review

6/10 Good

Cameron, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It was ok
Amber, 1-night trip
Verified Expedia guest review

8/10 Very good

Donna, 1-night trip
Verified Hotels.com guest review

6/10 Good

See above
Dana, 1-night romance trip
Verified Expedia guest review

6/10 Good

Ray, 2-night trip
Verified Expedia guest review