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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverfront hotel with 2 restaurants, near Museum of Science and History

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
Front of property - evening/night
View from property
Reception

Reviews

6.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
Main amenities
  • Housekeeping once per stay
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour business centre
  • Business centre
  • 19 meeting rooms
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
The price is NZ$213
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Riverfront)

Room, 2 Double Beds (Riverfront)

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 27.9 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Bar (on property)

Southbank Hotel by Marriott Jacksonville Riverwalk

Pool
Pet-friendly
Parking available
Free WiFi
8.2 out of 10, Very good, (1229)
The price is NZ$226
includes taxes & fees
1 Dec - 2 Dec
Southbank Hotel by Marriott Jacksonville Riverwalk
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About the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Museum of Science and History - 5 min walk - 0.5 km
  • Florida Theatre - 16 min walk - 1.4 km
  • VyStar Veterans Memorial Arena - 4 min drive - 2.8 km
  • EverBank Stadium - 5 min drive - 3.2 km
  • Daily's Place - 5 min drive - 3.8 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 17 min drive
  • Jacksonville International Airport (JAX) - 21 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 43 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 3 min walk
  • San Marco Station - 6 min walk
  • Kings Avenue Station - 16 min walk

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

At DoubleTree by Hilton Hotel Jacksonville Riverfront, you'll be a short five-minute drive from EverBank Stadium and VyStar Veterans Memorial Arena. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at St. Johns Provision Co., one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Riverplace Station is 3 minutes and San Marco Station is 6 minutes.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

At a glance

Hotel size

  • 293 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: 2 AM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 20.00 per day; includes in/out privileges)
  • Uncovered on-site valet parking (USD 26.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

Working away

  • 24-hour business centre
  • 19 meeting rooms
  • Computer station
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 105
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 75
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 75
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

St. Johns Provision Co. – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris – Overlooking the pool, this steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 19.95 for adults and USD 11.00 for children

Parking

  • Covered self-parking costs USD 20.00 per day with in/out privileges
  • Uncovered valet parking costs USD 26.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes. Self-parking costs USD 20.00 per day. Valet parking costs USD 26.00 per day.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Check-in start time: 4 PM; check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?
No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.
What is there to do at DoubleTree by Hilton Hotel Jacksonville Riverfront and nearby?
DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 bars and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes, there are 2 on-site restaurants, featuring American cuisine and pool views.
Does DoubleTree by Hilton Hotel Jacksonville Riverfront have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around DoubleTree by Hilton Hotel Jacksonville Riverfront like?
DoubleTree by Hilton Hotel Jacksonville Riverfront is located on the waterfront in Downtown Jacksonville, a short 3-minute walk from Riverplace Station and 5 minutes' walk from Museum of Science and History. Travellers say that the hotel is in a great location.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Poor

Terrible service room had issues
Our shower did not work and the staff would not change our room or reimburse me. Ongoing issue that has not been resolved yet.
Stanley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Siadiea, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Stephen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good
Everything was good except the parking. I wasn't expecting to pay 20.00 dlls for each day. I would suggest to include in the advertisement the fees for parking and breakfast.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Filthy rooms
2-night business trip
Verified Hotels.com guest review

6/10 Good

Katina, 2-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaneatria, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The room wasn’t clean. The shower drain was stopped up and the bed mattress was worn out very uncomfortable
Alicia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Go Pack Go!
1 night. Went to a Jaguars/Packers game. Cool spot with a nice river view.
Justin, 1-night trip
Verified Hotels.com guest review

6/10 Good

It’s okay
The room looked dated and paint was peeling. I expected a fridge and microwave and we got neither. Staff was super friendly and kind.
Marie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 2-night trip
Verified Hotels.com guest review

6/10 Good

Difficult room navigation
The front desk agents were amazing and incredibly friendly as they accommodated my concerns to the best of their abilities. My initial room was placed next to an elevator shaft which could be heard 24/7, although great view and cleanliness. I was moved down several floors to a smaller room and had difficulties with the bathroom (shower knob fell off), the balcony door would not open unless forced, and the AC was very hard to switch gears. I have had very good rooms in the past and will be returning back despite the blunders.
juliette, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Old and drafty!
It is a very old and drafty hotel. The reception area is beautiful but the room we booked and the alternate room we were offered both facing the river, had great views but we're drafty and noisy. The doors to the balcony had about an inch gap in it. We could not stay there and moved on. Now the refund we were promised is slow in coming back to us. Terrible shame as he location and views are great.
Adrian, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Rohil, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room was mediocre and not very clean. Outdated and in need of serious updates.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Rodnique, 2-night trip
Verified Hotels.com guest review

6/10 Good

Very busy because of hurricane evacuees. Rooms could be updated, maintenance was not being performed to the standard of a 4 star hotel, but the breakfast was good
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not high end at all.
The room has two twin beds. That super cheap for s so called high end hotel. The blanket on the bed was dirty. There was mold over near the balcony. You can hear all the noise from outside . Ice machines on three different floors did not work. Other than the location it was a bad stay.
kerry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We only stayed one night, but we really enjoyed our stay!
Marty, 1-night trip
Verified Hotels.com guest review

4/10 Fair

You may be disappointed
Dated. Poor cover-up remodel. Stale/smelly room. Inoperative bathroom ventilation. Poor looking furniture. Cleaners tried to enter room just after 8am second morning. Room not tended after first night. Had to obtain fresh towels. Only one set provided and not tended - no towel hangers. Parking too high. Breakfast costly for premade/packaged food. Here's my opinion on what I liked. Riverview and location.
Bruce, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible quality, service was terrible had to reach out to room service 3x one in person 2x over the phone. Not worth the400 I paid!
Alisha, 2-night trip
Verified Hotels.com guest review