At The Ritz-Carlton, Osaka, you'll be a short five-minute drive from Dotonbori and Kyocera Dome Osaka. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy, and La Baie, one of 4 restaurants, serves French cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Nishi-Umieda Station is 5 minutes and Fukushima Station is 6 minutes.
Languages
Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Vietnamese
At a glance
Hotel size
291 rooms
Arranged over 37 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 2100 per night)
On-site valet parking (JPY 5400 per day)
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
Bar/lounge
Coffee shop
Private dining
24-hour room service
Travelling with children
Children stay for free (see details)
What to do
Shopping
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Fireplace in reception
24-hour fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 109
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Portable bath seats
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Toilet grab bar height (centimetres): 74
Lever door handles
Step-free path to entrance
Room amenities
Be entertained
55-inch plasma TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Turndown service
Frette Italian sheets
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The Ritz-Carlton Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
La Baie – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required.
Xiang Tao – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Hanagatami – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Splendido – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
The Bar – On-site bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 5500 for adults and JPY 2750 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from January 20 2025 to January 22 2025 (dates subject to change):
Fitness facilities
Spa
Children & extra beds
Rollaway beds are available for JPY 12650.0 per day
Parking
Self-parking costs JPY 2100 per night
Valet parking costs JPY 5400 per day
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Also known as
Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka
Frequently asked questions
Does The Ritz-Carlton, Osaka offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Osaka?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Osaka?
Sorry, pets aren't allowed.
Is parking offered on site at The Ritz-Carlton, Osaka?
Yes. Self-parking costs JPY 2100 per night. Valet parking costs JPY 5400 per day.
What are the check-in and check-out times at The Ritz-Carlton, Osaka?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Ritz-Carlton, Osaka and nearby?
The Ritz-Carlton, Osaka has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near The Ritz-Carlton, Osaka?
Yes, there are 4 on-site restaurants, featuring French cuisine.
What's the area around The Ritz-Carlton, Osaka like?
The Ritz-Carlton, Osaka is in Umeda, a short 5-minute walk from Nishi-Umieda Station and 9 minutes' walk from Grand Front Osaka Mall.
The Ritz-Carlton, Osaka Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
11 November 2024
I've been going there since they opened. I noticed their service is slow this time.
Naoko M
Naoko M, 4-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Caleb
Caleb, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Eva
Eva, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
randy
randy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Our short stay was impressive, starting with the staff service, the spacious room with a lot of amenities, the spectacular view of the city, and many choice restaurants.
Denice
Denice, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Top class hotel. Everything is top end. Staff are amazing and helpful. What you would expect from a Japanese 5* hotel.
Ken
Ken, 6-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Thus hotel has 4 superb restaurant(Japanese, French, Chinese and Italian). Also, lobby lounge afternoon tea is great option for relax. It has small spa but clean and hot spring level water! Best and professional staff, especially at lobby lounge!
Sang Hoon
Sang Hoon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Beautiful hotel. A classic
Christopher
Christopher, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Excellent
rupinder
rupinder, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
.
Yun Sang
Yun Sang, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
John
John, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
Liliana
Liliana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
Location is amazing.
Connected to the subway at the main stations and was easy to go everywhere.
anshu
anshu, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Excellent staff service.
Maria
Maria, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Great treatment!
Simon the manager was so amazing and thoughtful took care of our family in every possible way. The staff was out of this world Every little detail they seemed to know what we needed and wanted before even thinking about it. We celebrated my son’s birthday and I cant think of a better place than the Ritz to stay. Every day I was more surprised than the previous about how thoughtful they were in making our stay as perfect as it could get. Mounir my French friend will be missed. Just how cozy it felt to be there and all the help in arrangements for our birthday celebration and advises on how to get around. I was sadly under the weather one day and they took care of me like family. This trip will certainly be memorable. Thank you Simon and the entire staff for such a beautiful time
Liliana
Liliana, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 June 2024
Exactly what you would expect. Staff was overly helpful and considerate. 5 stairs!!!
Clifford
Clifford, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
very elegant hotel.
Ruben
Ruben, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Gaston
Gaston, 4-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Best hotel experience we have ever had. Everything was perfect!
Michael
Michael, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Kum-Yan
Kum-Yan, 3-night trip
Verified Hotels.com guest review
6/10 Good
16 May 2024
Tara
Tara, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 April 2024
The hotel was wonderful, staff attentive and friendly, breakfast buffet amazing and the room lovely. Great location for exploring as only a short walk to the station.
Louise
Louise, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
11 April 2024
We will stay here again.
Very beautiful Ritz in the center of Umeda. It is connected to Osaka station via underpass, about 8 minutes walk. Room is spacious and elegantly decorated. Hotel restaurants and lounges are equally elegant and up-scale. Loyalty manager checked us in and checked us out. A gentleman from New Zealand, indeed very welcoming. Endless dining options around.