Haywood Park Hotel, Ascend Hotel Collection puts you within a 15-minute drive of Biltmore Estate. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and French cuisine is served at Isa's French Bistro, which is open for lunch and dinner. This Art Deco hotel also features a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers say great things about the comfortable beds and helpful staff.
Languages
English
At a glance
Hotel size
48 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site valet parking (USD 19.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekend mornings 9:00 AM–1:00 PM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
What to do
Shopping
Working away
Business centre
4 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 1923
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
Designer shops on-site
Shopping centre on-site
Full-service spa
Massage/treatment rooms
Banquet hall
Art Deco architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
43-inch plasma TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
Isa's French Bistro – This restaurant specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15.00 to 25.00 for adults and USD 10.00 to 15.00 for children
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 60 per pet (may vary based on length of stay)
Parking
Covered valet parking costs USD 19.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville
Frequently asked questions
Does Haywood Park Hotel, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Haywood Park Hotel, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Haywood Park Hotel, Ascend Hotel Collection?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 60 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Haywood Park Hotel, Ascend Hotel Collection?
Yes. Valet parking costs USD 19.00 per day. Electric car charging is available.
What are the check-in and check-out times at Haywood Park Hotel, Ascend Hotel Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Haywood Park Hotel, Ascend Hotel Collection and nearby?
Haywood Park Hotel, Ascend Hotel Collection has a spa and a fitness centre.
Are there restaurants at or near Haywood Park Hotel, Ascend Hotel Collection?
Yes, Isa's French Bistro offers French cuisine.
What's the area around Haywood Park Hotel, Ascend Hotel Collection like?
Haywood Park Hotel, Ascend Hotel Collection is in Downtown Asheville, a short 2-minute walk from Fired Up Creative Lounge Ashville and 3 minutes' walk from Harrah's Cherokee Center - Asheville. Travellers say that the local area is very central perfect for shopping.
Haywood Park Hotel, Ascend Hotel Collection Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
13 January 2025
Erik
Erik, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
Christine
Christine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Rarely have we stayed at such a nice place. Very surprised but the reasonable price.
William
William, 2-night trip
Verified Hotels.com guest review
4/10 Fair
1 January 2025
Room was cold but they did give us a portable heater. Constant lack of hot water - staff blamed the high occupancy at the hotel and stated that the one boiler was not enough to provide hot water to everyone, suggesting that we take showers at different times. Requested that the manager contact us twice and never received a call. Did get a slight discount on our four night stay. Overall a disappointing experience and will not stay here again.
Brian
Brian, 4-night trip
Verified Hotels.com guest review
6/10 Good
1 January 2025
Great location, large room, no hot water
Ryan
Ryan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Pleasant stay in Asheville
Great location, nice hotel. The staff is very nice
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 December 2024
Great location, spacious, comfortable, $60 pet fee
Room was great, staff was friendly and helpful. Only negative is that we were charged $60 pet fee (pet friendly hotel) which was not indicated on hotels.com site and we did not find out until checking-in.
Heather
Heather, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Clean & spacious
I really can't say enough about this amazing spot! Above and beyond service, superb cleanliness, excellent location, and super spacious
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Lori
Lori, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
kellie
kellie, 3-night family trip
Verified Hotels.com guest review
6/10 Good
8 December 2024
Good space, but not very clean and paper thin wall
Jennifer
Jennifer, 4-night trip with friends
Verified Hotels.com guest review
4/10 Fair
3 December 2024
David
David, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Tina
Tina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Nancy
Nancy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Ralph
Ralph, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
We stayed at the Haywood Park Hotel two days before Hurricane Helene's destructive path caused catastrophic damage to lovely Asheville. Our stay was wonderful. Our room (more like an apartment!) was incredible. The bed was super comfortable, the bathroom was equipped with all the amenities one could desire, and the living area was spacious and nicely furnished. The whimsical touches reflecting the hotel's previous life as a department store made one appreciate the building's history. All the staff were helpful and friendly. We especially loved the check in champagne!! Wishing the good people of Asheville good health, safety and a full recovery.
Melissa
Melissa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 September 2024
Excellent quiet hotel with a unique use of old department store
peri
peri, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
It was in a historic building that was redone in a modern way. We had a huge suite. It was very clean and spacious. Our room was cleaning as soon as we left for breakfast. The front desk was so helpful with reccommendations and directions. The location was excellent! Walkable to everywhere downtown.
Donna
Donna, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 September 2024
We enjoyed the historical aspect of the hotel. Loved that the elevator announcements were the same as when the store was in its hay day.
Sonya
Sonya, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 September 2024
Located in the heart of Asheville
James
James, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Not sure what room another visitor stayed with dogs, but our two pups LOVED the spacious King room we stayed in and we Loved the view out looking over at Wall Street! Location is always great and walkable to all our favorite restaurants and our concert. Front desk staff are wonderful too! We had a great time.
Phyllis
Phyllis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
The entire experience was wonderful. Would highly recommend!
Sarah
Sarah, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
We love staying at the HPH! The staff is kind and courteous. You get way more space for the price when compared to hotels around the area. It’s always fun to stay in a place that plays into a theme, and the department store theme is great!
Morgan
Morgan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Stayed for two nights with my dachshund. Valet was easy, room was clean and staff was attentive. Will be returning. 😁