NYE itself was a good time! The room was a suite and it was disgusting. I found a dead roach on the bathroom sink, the wood floors were sticky, and the couch has potatoe chips in it. The room was gross! I went to the front desk and the woman said “ come back at 12 and we can “try” to change it! No I am sorry, let me see what I can do now, nothing! Every time I asked. I didn’t go back at 12 bc I was inconvenienced again and didn’t want to be bothered on NYE. This should have been addressed right away. I saw a cleaning lady on the floor asked her to give my room a clean over - she said ok barely spoke English- when I got back to my room it was NOT cleaned! Disappointed again. They did absolutely nothing to address my problem. The NYE celebration was overly crowded, (very ghetto) to say the least! Could not get near the balloon drop! The best part of the trip was eating at il Verdi restaurant! The best food and service!
But the front desk staff are rude, the hotel grounds are dirty, and for a suite what I paid for was unacceptable!!! AVOID! Go to Hard Rock or Caesars! Or Borgota! THE BEST as we discovered better and cleaner rooms!