See all properties

Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
Ski hotel with restaurant, near Snow Summit

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
American cuisine
Exterior
Seasonal outdoor pool
Seasonal outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Free theme park shuttle
  • Free shopping centre shuttle
  • Fitness centre
  • Seasonal outdoor pool
  • Hot tub
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms

For families (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
The price is NZ$357
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Visitor Center - 4 min drive
  • Bear Mountain Express Lift - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 75 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 78 min drive
  • Free local area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Domino's Pizza - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Located a short five-minute drive from Snow Summit, Chateau Big Bear Boutique Hotel, BW Signature Collection puts you near winter activities such as downhill skiing, snow tubing and snowshoeing. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the Hot tub or enjoy après-ski drinks at the bar/lounge. Other highlights include a fitness centre, a theme park shuttle and a seasonal outdoor pool. Fellow travellers love the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 5 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Off-site

    • Free area shuttle within 15 miles
    • Free shopping centre shuttle
    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

What to do

  • Pool table
  • Air hockey
  • Table football
  • Ping pong
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Waterskiing nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Conference space (2077 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre
  • Seasonal outdoor pool
  • Arcade/games room
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Pool hoist on site

Ski

  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Tiffany's Bistro – This piano bar specialises in American cuisine and only serves dinner. Happy hour is offered.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 1 per night (rates may vary)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Is there a pool at Chateau Big Bear Boutique Hotel, BW Signature Collection?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Chateau Big Bear Boutique Hotel, BW Signature Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chateau Big Bear Boutique Hotel, BW Signature Collection?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Chateau Big Bear Boutique Hotel, BW Signature Collection?
Check-in start time: 4 PM; check-in end time: 5 AM. Check-out time is 11:00 AM.
What is there to do at Chateau Big Bear Boutique Hotel, BW Signature Collection and nearby?
Have fun with nearby winter activities such as downhill skiing, snow tubing and snowshoeing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness centre. Chateau Big Bear Boutique Hotel, BW Signature Collection also has an arcade.
Are there restaurants at or near Chateau Big Bear Boutique Hotel, BW Signature Collection?
Yes, Tiffany's Bistro offers American cuisine.
What's the area around Chateau Big Bear Boutique Hotel, BW Signature Collection like?
Chateau Big Bear Boutique Hotel, BW Signature Collection is a short 20-minute walk from Snow Summit and 16 minutes' walk from Big Bear Mountain Resort.

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

philip, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeannette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay
The rooms on second floor required for us to bring our luggage through the stairs, elevator was not available to bring our luggage to our room. Hotel setup is strange. The rooms were cleaned and comfortable. Breakfast was alright.
Ana, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Good value and no surprises.
I believe that Big Bear is one of the better traditional hotels that have no crazy surprises. The bed linen is very clean. The bar and the free breakfast are OK and fairly nice. It is a 3-star hotel. Not a 4 star. They have free parking, and it is reasonably located.
David, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Charles, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Could have been Better
Could have been so much better. For one, they need to change their beds and pillows. What they have is very uncomfortable. The front desk people were great. Room service not so much. Its by request before 10am only which doesn’t make sense. When they showed up and we were not ready, the lady gave us an attitude. Parking and location were good. Breakfast was good as well.
Bader, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Overall stay was great. Breakfast was eggcelent, Service was great, amenities were family friendly.
Tyson, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Petya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blocked view outside my room.
I had requested and provided a room with balcony for the purpose of looking out into a beautiful setting of Big Bear, Ca. But instead I would have this large piece of equipment blocking my view. I asked front desk if it could be moved, and for periods of time it would be moved, but later on in days it would be returned, and in doing so it would cover a good portion of our view.
Christina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Thin walls, noisy neighbors. Basic room. Thought it would be nicer by the lobby photos.
Tim and Lucy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

April, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cozy family stay
The BW Chateau hotel had a convenient location, plenty of amenities, and suited my small family of 4. It was about a 5-minute drive from BB Village. It was close to a Walgreen’s and a very good steak and seafood restaurant, and we were in a homey hotel that looked from a bygone era. It was relatively quiet, although walls were thin. The room was clean and comfortable, bed softer than I usually like, but still comfy. Breakfast was good each day, allowing both hot and cold selections. The kids liked the game room in the lower level, and it seemed that the jacuzzi was on and people were enjoying it in the cool air. Loved the fireplace in the room, as well, which added to the general cozy feel of this place. It also seemed like the hotel was undergoing some repairs throughout.
Grace, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brandy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfredo, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

I felt electric shocks many times Balcony woods were broken it might some kids could be falling Room number is 125
Hideki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place to stay with family
Kelly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Okay location, okay stay
There was no made-to-order breakfast. Only a buffet with sub-par food and it is so busy you have to wait 45 minutes for them to refill the food and with everyone touching it, it does not look so appetizing anymore.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel. It came in, in a pinch. If our circumstances were different I would consider staying here again.
Marquita, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great, and great with us when we had to leave rarly, due to Line fire.
pamela, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place with a wonderful breakfast nice staff.
Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This is a steal! We had a wonderful stay in a great, quiet location and paid less than at other hotels nearby. There is a great old, and supposedly haunted, restaurant down the block you can just walk to. Highly recommend.
Mirna, 2-night trip
Verified Expedia guest review