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Sonesta Select Los Angeles LAX El Segundo

3.0 star property
El Segundo hotel with restaurant and 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Select Los Angeles LAX El Segundo

Terrace/patio
Room amenity
Exterior
Outdoor pool
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurants
  • Free airport shuttle
  • 24-hour fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is NZ$227
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (Balcony Poolview)

Room amenity

Superior Suite, 1 King Bed with Sofa bed (Balcony Poolview)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Room amenity

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Balcony Mobility Tub)

Room amenity

Room, 1 King Bed, Accessible (Balcony Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Balcony Pool View Mobility Tub)

Room amenity

Suite, 1 King Bed with Sofa bed, Accessible (Balcony Pool View Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Balcony Pool View)

Room amenity

Room, 2 Queen Beds, Accessible (Balcony Pool View)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (One Bedroom)

Room amenity

Suite, Multiple Beds (One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 26.4 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds (Balcony Pool View)

Room amenity

Suite, 2 Double Beds (Balcony Pool View)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 26.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, desk

Suite, 1 King Bed with Sofa bed (One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Egyptian cotton bed sheets
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, down duvets, desk

Deluxe Room, 2 Queen Beds, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds, Accessible (Mobility Roll in Shower)

Egyptian cotton sheets, premium bedding, down duvets, desk

Deluxe Room, 2 Double Beds, Accessible (Mobility Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, desk

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, desk

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Egyptian cotton bed sheets
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, desk

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Egyptian cotton sheets, premium bedding, down duvets, desk

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, down duvets, desk

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Balcony)

Egyptian cotton sheets, premium bedding, down duvets, desk

Deluxe Room, 1 King Bed with Sofa bed (Balcony)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Balcony Pool View)

Room, 2 Queen Beds (Balcony Pool View)

Room, 2 Queen Beds (Balcony Pool View)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds (Balcony Pool View)

Room amenity

Deluxe Room, 2 Double Beds (Balcony Pool View)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio
DoubleTree by Hilton LAX - El Segundo
Pool
Airport transfer
Pet-friendly
Parking available
7.2 out of 10, Good, (1190)
The price is NZ$242
includes taxes & fees
22 Dec - 23 Dec
DoubleTree by Hilton LAX - El Segundo
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About the area

Map
2000 E Mariposa Ave, El Segundo, CA, 90245

What's nearby

  • Toyota Sports Performance Center - 9 min walk - 0.8 km
  • Topgolf - 3 min drive - 2.8 km
  • Loyola Marymount University - 7 min drive - 6.6 km
  • Kia Forum - 8 min drive - 8.5 km
  • SoFi Stadium - 8 min drive - 8.8 km

Getting around

  • Hawthorne, CA (HHR-Hawthorne Municipal) - 11 min drive
  • Los Angeles Intl. (LAX) - 14 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 23 min drive
  • Van Nuys, CA (VNY) - 29 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 35 min drive
  • Los Angeles Union Station - 21 min drive
  • Commerce Station - 24 min drive
  • Los Angeles Cal State Station - 25 min drive
  • Mariposa Station - 7 min walk
  • El Segundo Station - 15 min walk
  • Aviation/LAX Station - 27 min walk
  • Free airport shuttle

Restaurants

  • ‪In-N-Out Burger - ‬6 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Einstein Bros. Bagels - ‬15 min walk

About this property

Sonesta Select Los Angeles LAX El Segundo

Located just 2.7 mi (4.4 km) from the airport, Sonesta Select Los Angeles LAX El Segundo offers a free shuttle (available on request). Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at The Commons, which serves American cuisine and is open for breakfast. Other features include a terrace and a garden. Fellow travellers say great things about the comfortable beds and helpful staff. The property is only a short walk to public transportation: Mariposa Station is 7 minutes away.

Languages

English, Spanish

At a glance

Hotel size

  • 146 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 6:00 AM to 10:30 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Local/corner shop

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (1548 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

The Commons – This bistro specialises in American cuisine and only serves breakfast.

Fees & policies

Refundable deposits

  • Deposit: USD 150 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 40.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Laundry facilities are available for an extra charge of USD 3 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self-parking costs USD 30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parties and events are allowed on site.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards, mobile payments and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Courtyard Marriott Hotel El Segundo Los Angeles LAX
Courtyard Marriott Los Angeles LAX El Segundo
Courtyard Marriott Los Angeles LAX El Segundo Hotel
Courtyard Marriott Los Angeles LAX El Segundo
Hotel Courtyard by Marriott Los Angeles LAX El Segundo
Courtyard by Marriott Los Angeles LAX El Segundo El Segundo
Courtyard Marriott LAX
Courtyard Marriott LAX Hotel
Sonesta Select Los Angeles LAX
Sonesta Select Los Angeles LAX El Segundo Hotel
Courtyard by Marriott Los Angeles LAX El Segundo
Sonesta Select Los Angeles LAX El Segundo El Segundo
Sonesta Select Los Angeles LAX El Segundo Hotel El Segundo

Frequently asked questions

Does Sonesta Select Los Angeles LAX El Segundo offer free cancellation for a full refund?
Yes, Sonesta Select Los Angeles LAX El Segundo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sonesta Select Los Angeles LAX El Segundo?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sonesta Select Los Angeles LAX El Segundo?
Yes. Self-parking costs USD 30 per night.
Is an airport shuttle service offered by Sonesta Select Los Angeles LAX El Segundo?
Yes, a free airport shuttle is available from 6:00 AM to 10:30 PM on request.
What are the check-in and check-out times at Sonesta Select Los Angeles LAX El Segundo?
Check-in start time: 4 PM; check-in end time: anytime. There's a charge of USD 40.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Sonesta Select Los Angeles LAX El Segundo?
No, this hotel doesn't have a casino, but Hollywood Park Casino (7-min drive) and Hustler Casino (12-min drive) are both nearby.
What is there to do at Sonesta Select Los Angeles LAX El Segundo and nearby?
Have fun with activities such as boat tours, hiking and scuba-diving, and practise your swing at the nearby golf course. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near Sonesta Select Los Angeles LAX El Segundo?
Yes, The Commons offers American cuisine.
What's the area around Sonesta Select Los Angeles LAX El Segundo like?
Sonesta Select Los Angeles LAX El Segundo is a short 7-minute walk from Mariposa Station and 9 minutes' walk from Toyota Sports Performance Center. The local area is walkable and popular for its beaches.

Sonesta Select Los Angeles LAX El Segundo Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Billed as free shuttle but shuttle only runs 6sm til 11pm so we had to pay for a service
Beatrice, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good hotel!
Hotel is good in my opinion. Just the week I was there, they were replacing hot water heater so hot water was hit or miss depending on time of day.
Vincent, 5-night trip
Verified Hotels.com guest review

6/10 Good

Stefan, 6-night trip
Verified Hotels.com guest review

4/10 Fair

The charge for parking was astronomical for the area, $30 a night. It was not secured. The bathroom still had toothpaste remnants from the last occupant. No free breakfast, no free coffee, Starbucks available in lobby but it closes at 10 am. When needing to use the dryer to dry some clothing my daughter got wet from pool, the dryer was $3.00 one time use... Only in quarters. Luckily the front desk had quarters, but no change to break a ten dollar bill. It was not my finest hotel experience.
Yvonne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very Convenient to LAX, good shuttle service. Quiet environment
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana Ligia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Gregory, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Sally, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deposit when we show up?
The worry about the shuttle was not necessary. Everything went well. However, why charge a deposit when we were present at the hotel? Would like to know.
Zhan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A good place to stay when Traveling.
This property has a shuttle from LAX. It took a bit of time to get the shuttle, but it is a great service! The beds are the most comfortable. I’ve slept in! A great day. There is no breakfast, a coffee bar.
charlene j, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great place to stay before travel at LAX
We stayed here before our trip. It is close to LAX and offers free shuttle service. We were surprised at how clean and very comfortable it was.
charlene j, 1-night trip
Verified Hotels.com guest review

8/10 Very good

inchul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

They charge $30 a day oarking
They don't tell you they charge $30 a day parking. Other than that surprise it was a pretty good stay.
Gregory, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

April, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Duran, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SB annual
Came for a family gathering
Lisa, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Need a shuttle schedule in hotel description..very
The receptionists were all very helpful and cheerful. Loved being able to pay a lityle extra for a Starbucks breakfast..esp to grab and go early AM This hotel was a VERY pleasant suprise. MY ONLY NEGATIVE..they do not run the airport shuttle after 10pm. I accidentally took a shuttle to another Sonesta. I arrived at 2am only to find it was wrong hotel. The valet arranged a taxi which cost $14 to grt to right hotel. HE said a taxi from airport to right Sonesta would have been $80!! So i guess it worked out. Im not dure i saw shuttle schedule in description..but that shoukd be highlighted. Especially in LA..a 24 city. Very nice hotel otherwise
Patricia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel details on the website are a little deceiving. The shuttle is available for just certain hours and the restaurant onsite only serves a few morning items and then closes. The room smelled like a wet dog and musty but the bed was comfortable for a short night stay.
Kathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeannine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place, everyone was helpful and friendly, good location, and clean. Would stay there again for sure.
Patrick, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The hotels housekeeping crew was nice and friendly, the women at front desk agents where nice, my issue arrived was I left my cellphone in the room rushing to my Lyft to get to the airport . I noticed when I made it to the airport I didn’t have my device I than notified the male front desk agent who I had checked out with 15/20minutes prior to my phone call. He said when housekeeping comes to get him he will go and look for the phone (October22). When I returned for my phone (October 25)another agent said the male didn’t log the incident into the system so I waited for him to clock on to ask him myself. He stated the housekeeper didn’t find anything. I said the phone was on the tv stand he said he personally went to look for it but didn’t see it he said maybe it was mixed in with the cover. But if it was mixed into the covers housekeeping would have found it. He said all he could do further, was wait for the next morning to ask housekeeping to research the room to look for the phone. During my stay I went out to breakfast on October 21 and when I returned to the hotel I was locked out because the whole hotels power was out and the building locked itself down I waited about 1 hour before another guest let me in thru a side entrance.
Coreyyion, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zuleika, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

William, 2-night trip
Verified Hotels.com guest review