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Fairmont El San Juan Hotel

5.0 star property
Beachfront resort with spa, near Isla Verde Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont El San Juan Hotel

Hypo-allergenic bedding, pillow-top beds, in-room safe
Sports facility
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
View from room
Hypo-allergenic bedding, pillow-top beds, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Spa
  • Casino
    Casino
  • Connecting rooms available
    Connecting rooms available
Main amenities
  • Daily housekeeping
  • On the beach
  • Casino
  • 6 restaurants and 7 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Espresso maker
  • Blackout curtains
The price is NZ$850
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 191 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe

Signature Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Patio

Hypo-allergenic bedding, pillow-top beds, in-room safe

Fairmont, Room, 1 King Bed, Patio

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Patio

Fairmont, Room, 2 Queen Beds, Patio

Fairmont, Room, 2 Queen Beds, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Accessible, Ocean View

Signature Room, 1 King Bed, Accessible, Ocean View

Signature Room, 1 King Bed, Accessible, Ocean View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 128 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe

Fairmont, Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe

Signature Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Terrace, Beachside

View from room

Villa, 2 Queen Beds, Terrace, Beachside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe

Fairmont, Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Terrace, Beachside

Hypo-allergenic bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Terrace, Beachside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe

Fairmont, Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Hypo-allergenic bedding, pillow-top beds, in-room safe

Villa, 2 Queen Beds, Balcony, Poolside

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Terrace

Bungalow, 1 King Bed, Terrace

Bungalow, 1 King Bed, Terrace

Highlights

Patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Fairmont, Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Fairmont, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

View from room

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Terrace, Poolside

View from room

Villa, 2 Queen Beds, Terrace, Poolside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Terrace, Beachside

Villa, 2 Queen Beds, Terrace, Beachside

Villa, 2 Queen Beds, Terrace, Beachside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Balcony, Poolside

Hypo-allergenic bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Balcony, Poolside

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe

Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Terrace, Poolside

Hypo-allergenic bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Terrace, Poolside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Parlor, 1 King bed)

Suite, 1 Bedroom (Parlor, 1 King bed)

Suite, 1 Bedroom (Parlor, 1 King bed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

Hypo-allergenic bedding, pillow-top beds, in-room safe

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible, Terrace (Poolside)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Accessible, Terrace (Poolside)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
6063 Isla Verde Avenue, Carolina, 00979

What's nearby

  • Isla Verde Beach - 1 min walk - 0.0 km
  • Carolina Beach - 9 min walk - 0.8 km
  • The Mall of San Juan - 5 min drive - 5.3 km
  • Plaza las Americas - 9 min drive - 9.4 km
  • Puerto Rico Convention Center - 10 min drive - 9.5 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 8 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪24 Market Place - ‬4 min walk
  • ‪La Bodeguita - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk

About this property

Fairmont El San Juan Hotel

At Fairmont El San Juan Hotel, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll only be steps from Isla Verde Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Serving Caribbean cuisine, Caña is one of 6 restaurants and 7 bars/lounges. Other highlights include 2 outdoor tennis courts, a casino and a nightclub. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 388 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Secured on-site self-parking (USD 27.85 per day; includes in/out privileges)
  • Secured on-site valet parking (USD 33.45 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • On the beach
  • Beach club (surcharge)
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 3 meeting rooms
  • Conference space (40000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 1958
  • ATM/banking
  • Fitness centre
  • 4 outdoor pools
  • Designer shops on-site
  • Casino
  • Full-service spa
  • Nightclub
  • 14 casino gaming tables
  • 298 casino slot machines
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Sign language-capable staff
  • Lowered plug sockets in bathroom
  • Grab bar in bath
  • Grab bar in shower
  • Accessible bath
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Espresso maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Caña – This restaurant specialises in Caribbean cuisine. Guests can enjoy drinks at the bar.
El Bistro – This coffee shop serves breakfast and light fare. Open daily.
Chandelier Bar – This lobby lounge only serves light fare. Open daily.
Wine Bar – On-site wine bar. Open daily.
El San Juan Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: 21 per cent of room rate
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach towels
    • Fitness centre access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 41.74 for adults and USD 20.33 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Secured self-parking costs USD 27.85 per day with in/out privileges
  • Secured valet parking costs USD 33.45 per day with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.

Also known as

El Resort & Hilton Hotel
El San Juan Casino Hilton
El San Juan Resort & Casino Hilton Hotel
El San Juan Hotel Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Puerto Rico
El San Juan Resort And Casino
El Resort & Casino Hilton Hotel
El San Juan Hilton
El San Juan Hotel Curio Collection Hilton Carolina
El Hotel Curio Collection Hilton
El San Juan Curio Collection Hilton Carolina
Juan Curio Collection Hilton
Fairmont El San Juan Carolina
Fairmont El San Juan Hotel Resort
Fairmont El San Juan Hotel Carolina
Fairmont El San Juan Hotel Resort Carolina
El San Juan Hotel Curio Collection by Hilton
Fairmont El San Juan Hotel (Opening January 2020)

Frequently asked questions

Does Fairmont El San Juan Hotel offer free cancellation for a full refund?
Yes, Fairmont El San Juan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairmont El San Juan Hotel?
Yes, there are 4 outdoor pools.
Are pets allowed at Fairmont El San Juan Hotel?
Yes, pets are welcome. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Fairmont El San Juan Hotel?
Yes. Self-parking costs USD 27.85 per day. Valet parking costs USD 33.45 per day.
What are the check-in and check-out times at Fairmont El San Juan Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Fairmont El San Juan Hotel?
Yes, the 15000 square-foot casino features 298 slot machines and 14 gaming tables.
What is there to do at Fairmont El San Juan Hotel and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Fairmont El San Juan Hotel also has 7 bars and a casino, as well as a nightclub and a fitness centre.
Are there restaurants at or near Fairmont El San Juan Hotel?
Yes, there are 6 on-site restaurants, featuring beachfront dining and Caribbean cuisine.
What's the area around Fairmont El San Juan Hotel like?
Fairmont El San Juan Hotel is in Isla Verde, a short 8-minute drive from San Juan (SJU-Luis Munoz Marin Intl.) and 9 minutes' walk from Carolina Beach. Travellers say that the area is walkable and good for shopping.

Fairmont El San Juan Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Denise, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

wilfredo, 1-night trip
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10/10 Exceptional

DANIEL, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I spent close to 400 per night I was expecting cleanliness and upgraded accommodation's. Instead the room was dirty, had not been dusted, so humid that I slept in wet sheets the first night. The sink in the bathroom had mold along the edges, the bathroom itself needed improvement. The patio was dirty as were the chairs. I asked for the curtains to be switched out as they were all full of mold, from my first day and everyday. It never happened. Staff and front desk was nice enough but ignored my request. I was given an opportunity to take a cabin close to the beach but it meant leaving half my family in the main building as they would not accommodate for our second room. They sent up a large de-humidifier, and I had to ask a few times a day for it to be emptied...if I didn't ask it didn't happen. I ended up carrying about 3 gallons of water at least 3 times a day to empty it out. The restaurant doors were so dirty, wall paper peeling in certain areas...there was a ball of hair on the carpeting in the hallway of our floor...for days..never again.
5-night family trip
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10/10 Exceptional

Mary, 1-night trip with friends
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10/10 Exceptional

Julian, 3-night trip with friends
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10/10 Exceptional

Donnell, 3-night trip
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8/10 Very good

Charles, 3-night business trip
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10/10 Exceptional

Club Brava was closed for private events 2 out of the 3 nights they’re open which was disappointing. But overall the hotel was great, the staff by the pool were very friendly and helpful and the casino staff had great energy. The room was clean and the hotel felt very warm and cozy.
Arlyn, 4-night romance trip
Verified Expedia guest review

6/10 Good

It's a beautiful hotel the lobby is wonderful, restaurant and club. But once you get off the elevator the hallway funny smells. Our room was dirty and we found roach, curtain had mold.
Sherline, 4-night trip
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10/10 Exceptional

Absolutely loved my stay at Fairmont. You can’t go wrong with the balcony terrace! Amazing staff! Very professional and friendly.
Natasha, 3-night romance trip
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10/10 Exceptional

Valet was really good, beautiful beach, nice property
Albert, 3-night romance trip
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2/10 Poor

Services are extremely poor that nobody is care for their customers. Conforter is broken apart. Mattress is broken apart for room 118 and 120. Whatever you need and call for it, it took an hour to get it. A 5 star hotel services works like a Air BnB rental. Rated 3 stars hotel. It is not worthy the money you paid for. A birthday vacation dream turned into a nightmere at this hotel very poorly managed. Simon
Simon, 3-night family trip
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10/10 Exceptional

I love this place. The service was great. I will visit again.
Melissa, 3-night romance trip
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10/10 Exceptional

Soroiya, 3-night trip
Verified Orbitz guest review

4/10 Fair

Our room was dirty, the bathroom was full of mold and the carpet was so frayed that my 90 year old mother tripped several times. For a so called 5 Star hotel, this hotel did not meet the standards. Very disappointed.
Debra, 3-night family trip
Verified Expedia guest review

4/10 Fair

I have stayed at this hotel in previous years and enjoyed which brought me back this summer. Upon arrival there was no bell service to help unload my bags. After checking in, we discovered the AC had been broken since the night before and we were left to roast in our rooms. Thankfully we were accommodated by switching from the main building to the villas, but we should have been notified of the AC issue at check in. Especially having our 14 month old with us. The pool access was for anyone from the outside meaning that there was no regulation on who was coming into the hotel and using the pool area as well the pool wasn’t being cleaned regularly, the pool menu was limited and cocktails weren’t too great. The hotel looks like it hasn’t been maintained well, or as I remember it. I give it a 3/5. They need to upkeep the hotel and add bracelets for all guests so random people will not be allowed into the hotel areas!
Edison, 4-night family trip
Verified Expedia guest review

8/10 Very good

Pedro, 4-night trip
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10/10 Exceptional

Un hermoso lugar para disfrutar
Karina, 3-night family trip
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8/10 Very good

antwan, 4-night family trip
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10/10 Exceptional

Just a great place all around. Was surprised by some fees but I knew what I was getting to with a resort type area. Loved every second. Wish I could go back.
Isaias, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tomas, 7-night trip
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10/10 Exceptional

Nolvia, 3-night trip
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8/10 Very good

Lexis, 2-night trip
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10/10 Exceptional

Amazing time enjoying poolside bar/grill as well as easy beach access
Tina, 3-night family trip
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