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Best Western Plus The Quays Hotel Sheffield

4.0 star property
Hotel with indoor pool, near Ponds Forge International Sports Centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus The Quays Hotel Sheffield

In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Lobby
Junior Suite, 1 King Bed, Non Smoking
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Banquet hall
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Self-parking (surcharge)
The price is NZ$160
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Cable channels
Desk
  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, View

Room amenity

Standard Room, 2 Single Beds, Non Smoking, View

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Cable channels
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony

Room amenity

Superior Room, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Room amenity

Standard Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Cable channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Room amenity

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Cable channels
Desk
  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Cable channels
Desk
  • 15.2 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Room amenity

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Cable channels
Desk
  • 15.2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Cable channels
Desk
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, Balcony

Room amenity

Superior Room, 2 Single Beds, Non Smoking, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Cable channels
  • 15.2 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Novotel Sheffield Centre

Pool
Pet-friendly
Parking available
Free WiFi
8.4 out of 10, Very good, (1001)
The price is NZ$124
includes taxes & fees
12 Jan - 13 January 2025
Novotel Sheffield Centre
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About the area

Map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB

What's nearby

  • Ponds Forge International Sports Centre - 8 min walk - 0.7 km
  • Sheffield Hallam University - 10 min walk - 0.9 km
  • Crucible Theatre - 11 min walk - 1.0 km
  • University of Sheffield - 17 min walk - 1.5 km
  • Utilita Arena Sheffield - 6 min drive - 4.6 km

Getting around

  • Doncaster (DSA-Sheffield) - 37 min drive
  • Sheffield Station - 12 min walk
  • Darnall Station - 13 min drive
  • Woodhouse Station - 13 min drive

Restaurants

  • ‪Kommune - ‬7 min walk
  • ‪Diyafa restaurant دار الضيافة - ‬8 min walk
  • ‪The Dorothy Pax - ‬2 min walk
  • ‪KFC - ‬7 min walk
  • ‪Imrans - ‬6 min walk

About this property

Best Western Plus The Quays Hotel Sheffield

At Best Western Plus The Quays Hotel Sheffield, you'll be within a 15-minute drive of University of Sheffield and Peak District National Park. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness centre, a sauna and a steam room are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 128 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (GBP 8.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVR
  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12 for adults and GBP 6 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to January 2 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from 11 November 2023 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 50.00 per stay

Parking

  • Uncovered self-parking costs GBP 8.00 per day

Policies

This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Frequently asked questions

Is there a pool at Best Western Plus The Quays Hotel Sheffield?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus The Quays Hotel Sheffield?
Yes, pets stay free. A deposit of GBP 50.00 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus The Quays Hotel Sheffield?
Yes. Self-parking costs GBP 8.00 per day.
What are the check-in and check-out times at Best Western Plus The Quays Hotel Sheffield?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Best Western Plus The Quays Hotel Sheffield?
No, this hotel doesn't have a casino, but Genting Club Sheffield (15-min walk) and Mecca Bingo (21-min drive) are both nearby.
What is there to do at Best Western Plus The Quays Hotel Sheffield and nearby?
Best Western Plus The Quays Hotel Sheffield has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Best Western Plus The Quays Hotel Sheffield?
Yes, there's an on-site restaurant.
What's the area around Best Western Plus The Quays Hotel Sheffield like?
Best Western Plus The Quays Hotel Sheffield is a short 17-minute walk from University of Sheffield and 8 minutes' walk from Ponds Forge International Sports Centre.

Best Western Plus The Quays Hotel Sheffield Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Not very disability friendly.
Was quite average. Only issues we had was that all the disability cords where zip tied so high they weren't reachable, even when stood up. The bathroom also didnt have a lot of space to get in and out of the shower, which would have made transfering from wheelchair to ahower seat almost impossible. The lastcthing is that the fire alarms when off regularly on our last morning, which caused a big sensory overload for my autistic partner.
Steven, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert J, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great refurb!
Part way through a fabulous refurbishment. The bedrooms are very smartly decorated and furnished, luxury bathrooms. I was very impressed for my first stay at this hotel in Sheffield, I stay reasonably often in the city and will be back
J, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Customers service was really Lovley and welcoming, room was dirty the bathroom smelt like it had been cleaned with a dirty mop head, we had to keep the door closed because of the smell, the floor had grit on it so couldn’t walk round without having footwear on, there was no shower and bath stuff to wash with had to ask lady at reception for some, they gave you one towel between two of us that we had to re use in the morning wet, there was half a toilet roll left on the stand. The bed was comfy & coffee facilities was good, we had a balcony which had a Lovley view, we had someone banging all night on our wall that kept us up, and manitance from outside or inside the building that also kept us awake. The small fridge had no drinks or anything in it to use. Overall we was there a night which was enough but I wouldn’t say it was 4 star worthy
Sophie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Great stay - loved it
Rob, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend trip
We had an amzing room a d they were more than happy for us to bring our small dog
David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stephen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff were very friendly but the hotel is very rundown and not very accommodating. Breakfast opened at 8am not the best given they are hy Ponds forge and most swimmers need to be in warm by 7.30. Will not use again
Joscelin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay
The hotel has changed a lot weve been staying at this hotel for years the new refurbish room wash lovely very nice especially the shower luxurious staff in barr and restaurant work hard and couldn't do enough for us
Kevin, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Poor
On a business trip, staff were (I hate to say this) unfriendly and one at the bar had fingernails which were disgusting, and he was unshaven etc
mark, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

On the whole good. Room with three people staying but only two mugs/glasses provided. Tea/coffee/biscuits not replaced when room serviced. Shower dripped, bath plug not working properly. Selection of available on tap beers in bar was poor. Guinness and Worthington both not on.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel well situated
Great hotel. Friendly staff ideall situated for a night out in Sheffield. Close to railway station and city centre but also has a big car park. Rooms are recently renovated and very stylish and comfortable.
Ian, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Debbie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The + had gone west and the best had gone with it
We’re to start, room was ok but dirty, cobwebs, paint peeling, etc, the Bed was absolutely terrible, it was so saggy I could sleep more than 1 hour before waking up in pain, my wife could sleep in the bed as we rolled together, she ended up on the floor, restaurants drink order wrong, food order wrong, we were shown to table that had not been cleaned when the waitress re stocked the cutlery she left the old cutlery and on the table, I ask for this to be swapped the new cutlery was all loose in her hand so for we new it was the same as she took away, it was truly terrible, the only redeeming feature was breakfast that was great and the lady’s on duty were frendly and very polite. I also report that on our floor 2 riser cupboards had been left open any one could access fuse boxes , plumbing infrastructure etc, reception was in formed of this but 1.5 hours later on our return to the room, cupboards still open shocking will never use Best western ever again.
Neil, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Quays hotel Sheffield
We checked in and staff was really friendly and helpful, we then went to the room to find only one towel and one of the beds with no duvet. We asked reception on the way to the restaurant for these items, the towels eventually turned up without the second duvet. So had to go back to reception to ask again. We then went to the restaurant. The staff was friendly and took our order. Starters come a was really nice. Then there was a delay between the main meal coming out. Once it arrived it was all overcooked and dry.
daniel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Super friendly staff who fussed over our dog and made I'm very welcome. As this was our first hotel stay with a dog I was very impressed. My only quibble was there was no usb socket to charge my phone. Only on leaving did I discover plugs could be borrowed at reception, I will know for next time.
Kate, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay. All the facilities we needed, well-equipped gym, clean pool, great location and very good breakfast. Hotel being renovated but we were there at a weekend so there was no noise or disruption. Will definately stay here again.
Ian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sophia, 1-night family trip
Verified Hotels.com guest review