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Comfort Suites Rochester Henrietta University Area

2.5 star property
Rochester hotel in city centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Coffee service
Pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (11)

  • Fitness centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • Corner/local shop
  • Laundry service
  • Picnic area
  • Free newspapers in the lobby
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Coffee/tea maker
  • Blackout curtains
The price is NZ$153
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - king
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - queen
Private bathroom
Shower/bath combination
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - queen
Private bathroom
Shower/bath combination
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - king
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - king
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Best Western Rochester Marketplace Inn

Free breakfast
Free parking
Free WiFi
Connecting rooms available
7.8 out of 10, Good, (1001)
The price is NZ$182
includes taxes & fees
21 Jan - 22 January 2025
Best Western Rochester Marketplace Inn
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About the area

Map
2085 Hylan Dr, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 13 min walk - 1.1 km
  • Monroe Community College - 3 min drive - 3.7 km
  • Rochester Institute of Technology - 8 min drive - 8.0 km
  • University of Rochester - 9 min drive - 7.4 km
  • Strong - 11 min drive - 10.8 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 10 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 66 min drive
  • Rochester Station - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

Comfort Suites Rochester Henrietta University Area

When you stay at Comfort Suites Rochester Henrietta University Area, you'll be within a 10-minute drive of Rochester Institute of Technology and University of Rochester. Guests can enjoy the fitness centre, and kayaking, mountain biking and waterskiing are nearby. Also, this hotel is within a short drive of Strong. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Frequently asked questions

Does Comfort Suites Rochester Henrietta University Area offer free cancellation for a full refund?
Yes, Comfort Suites Rochester Henrietta University Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Suites Rochester Henrietta University Area?
Yes, pets are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Comfort Suites Rochester Henrietta University Area?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Comfort Suites Rochester Henrietta University Area?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Comfort Suites Rochester Henrietta University Area and nearby?
Have fun with activities such as kayaking, mountain biking and sailing, and practise your swing at the nearby golf course. Enjoy amenities such as a fitness centre and a picnic area.
What's the area around Comfort Suites Rochester Henrietta University Area like?
Comfort Suites Rochester Henrietta University Area is in the heart of Rochester, a short 13-minute walk from Marketplace Mall and 11 minutes' walk from Veterans Memorial Park.

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Jánice, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel overall, rooms/suites have a lot space. The TV was tiny and the bed was not comfortable. Breakfast was okay but no napkins, or syrup for the pancakes.
Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelvin, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Nasty hotel
This hotel had a terrible policy. I had booked the stay on Hotels.com. About an hour after I booked it, I was advised that the meeting was adjourned a week. I called up and they said they couldn't change it because it was through Hotels.com. Hotels.com said they would change it, but after spending an hour on the the phone and going through everything, they hung up on me. After not being able to get back through to Hotels.com I called this nasty hotel and they refused to help. They said it was their policy. Well, their policy stinks. I will never go to their hotel again.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dishonest house keeper
I like the convenience from RIT, staffs are friendly, room is comfortable and clean, just one thing put me a little disappointed: lost and found - I stayed in Rm 117 on 11/3/24-11/4/24, I found I left my tablet on bed when I on the way back, I was thinking since I would stay on 12/1/24, I would get it from L&F, the house keeper definitely would turn in to the front, but disappointely to know when I asked the front, staff told me their house keepers never turn in electrical l&f, when they decided to turn in something, would be old clothes only.
Mai Ning Maggie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best so far in Ny State
It was very Comphy and clean.Good Breakfast
MISSY, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Not great
Room was Ok, but we did not notice until morning that there was no shower curtain. Lobby and hallways were dirty and smelly. Breakfast was Ok. Standard free breakfast.
GLENN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

O, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kyle, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

LATE STAY & NO ICE
It was a good place to go ... but the Ice Machine broke during my stay..also me and my mom was there for medical procedure. We asked for a late checkout so my mom can rest .. but was told they did not see it Other then that it was a good stay
Zina, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Lights didn’t work and one of the mattresses was too big for the box springs under it.
Kim, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Ok, needs updated
Hotel is showing its age. Ok for just a quick overnight stay, but definitely needs attention.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

The reception person was very helpful on my check in and on check out allowed me to stay an extra 30 minutes which I needed.
Alison, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Needs renovation
We were there for one night only. Check-in was quick. Breakfast was awesome and the staff were friendly. Only thing is, the entire place needs to be renovated. The elevator needs washing. Our room didn't have floor mat for the shower. We had to ask the front desk for pull-out sofa cover (other hotels have them ready for use in the closet). We will not book there next time we're in the area until they make the place better and cleaner.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Larry, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Smelled and was dirty.
Jill, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Catherine A, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

4-night trip
Verified Hotels.com guest review

4/10 Fair

James, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Never again!
When I checked in the keys didn’t work.I went down to the front desk the person who was supposed to be there wasn’t. I stood there waiting for at least 15 minutes. The phone that was there to call for assistance was broken. Finally anther man came and helped me. The room was nice but when I stepped into the shower I almost fell because the tub was slippery. Went down for breakfast there were no eggs or sides. Same thing the next morning. There had been eggs but there weren’t there and 15 minutes later I went back they hadn’t refilled the eggs yet.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Dirty and horrible customer service.
Tried to cancel my reservation as I arrived as the hotel is in complete disrepair, not cleanly and very very dated. It appeared as though the hotel was out of business as the outside was as abismal as the inside. Tried to get my money back and neither hotels.com and the hotel itself were responsive. I’m still waiting for a call from the hotel manager for my refund. Do not stay there - sleeping in your care would be more comfortable!
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Unsatisfactory hotel and service
Upon entry, tv remote was missing, desk attendant related that he would get one from another room when he had time, half hour later, he supplied one that did not work on the tv. He thought my girlfriend was being aggressive at that point and threatened to call police. I told him that was fine even though this was not a police matter. The police arrived and told us to leave the premices and contact the third party( hotels . Com) for a refund.
tracy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Noel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Poor tv signal that kept going out while watching sports. Indifference by the staff to try and correct the problem was obvious.
Joe, 1-night family trip
Verified Expedia guest review