Rochester Institute of Technology - 8 min drive - 8.0 km
University of Rochester - 8 min drive - 7.4 km
Strong - 11 min drive - 10.8 km
Getting around
Rochester, NY (ROC-Greater Rochester Intl.) - 10 min drive
Rochester Station - 15 min drive
Restaurants
Chick-fil-A - 3 min drive
Starbucks - 2 min drive
McDonald's - 2 min drive
McDonald's - 3 min drive
Starbucks - 13 min walk
About this property
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta puts you within a 10-minute drive of Rochester Institute of Technology and University of Rochester. Guests can take a dip in the indoor pool, or visit the fitness centre for a workout. Also, this hotel is within a short drive of Strong. Fellow travellers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
90 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 5 children (21 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Uncovered on-site self-parking (USD 10 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Barbecue grills
Free reception (selected days)
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2000
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 91
Assistive listening devices available
Wheelchair-accessible path to lift
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
42-inch TV
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Fridge
Microwave
Stovetop
Cookware, dishes and utensils
More
Weekly housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Parking
Uncovered self-parking costs USD 10 per day with in/out privileges
Pool, spa, & gym (if applicable)
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester
Frequently asked questions
Does Homewood Suites Rochester Henrietta offer free cancellation for a full refund?
Yes, Homewood Suites Rochester Henrietta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Homewood Suites Rochester Henrietta?
Yes, there's an indoor pool.
Are pets allowed at Homewood Suites Rochester Henrietta?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites Rochester Henrietta?
Yes. Self-parking costs USD 10 per day.
What are the check-in and check-out times at Homewood Suites Rochester Henrietta?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Homewood Suites Rochester Henrietta and nearby?
Homewood Suites Rochester Henrietta has an indoor pool and a fitness centre.
What's the area around Homewood Suites Rochester Henrietta like?
Homewood Suites Rochester Henrietta is a short 13-minute walk from Marketplace Mall and 11 minutes' walk from Veterans Memorial Park.
Homewood Suites Rochester Henrietta Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
3 January 2025
Antoinetta
Antoinetta, 1-night trip
Verified Hotels.com guest review
4/10 Fair
2 January 2025
Not the Best
The first room we got was dirty, dusty and had mold on the bathroom ceiling. I needed to wipe up some water from the bathroom floor and the white towel was brown when I finished. The mirrors were all smeared and the coffeemaker was covered in thick dust. It was also down 3 long hallways that twisted and turned. The second room was better except that the mold was still in the bathroom ceiling and the coffeemaker did not work. We were there 4 days, and the pool was not open at all. They sent us next door to the Comfort Inn... where the pool was so cloudy that you could not see the bottom or even the steps! Breakfast was so so. What was there was okay, but the muffins and bagels were scarce and there was no oatmeal one day. ( The next day it was too thick to eat). After we checked in, I got a message asking how everything was... I told them and did not hear back. I finally went to the desk to request a new room. NOT up to Hilton quality!
Gayle
Gayle, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Sherrie
Sherrie, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
30 December 2024
Great place to stay despite check in issues
No issues with the room, I really like the layout of having the bedroom area separate from the living room area and will continue to stay here. There were issues with the computer system so check in took a long time and there seemed to be no heat in the lobby. It was absolutely freezing. Staff were very courteous and helpful and I felt bad for their working conditions.
Amy
Amy, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
2 December 2024
Be customer friendly
Customer service was terrible I discussed my issues with general manager Tito and supervisor Kate on the phone and in person. Employees at front desk need to be more customer friendly. I will not stay at this hotel again , because of the lack of customer service I liked the breakfast and the pool area.
Billie
Billie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 December 2024
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Stefanie
Stefanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
We were displaced by a house fire. We stayed for a week while finding a more permanent rental. Everything was clean ,fresh and welcoming after our tragedy. It was a perfect oasis. Just what we needed.
Mackenzie
Mackenzie, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
24 November 2024
Lauren
Lauren, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 November 2024
Wasn’t in my room for long but I thought breakfast should run til 10 am. Got to lobby at 935 and it was all cleaned up
Ryan
Ryan, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
19 November 2024
Ning
Ning, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Amazing Stay!!
My stay at Homewood Suites Rochester Henrietta was amazing! The suite was clean and had all the amenities one could ask for. It was close to everything so I merely had to go up the street for anything I desired. I will definitely be staying there anytime I am in Rochester again.
Elliott
Elliott, 5-night trip
Verified Hotels.com guest review
8/10 Very good
13 November 2024
Nice stay!
Nice stay. The pool and breakfast made it even better with a kiddo! Beds aren’t the comfiest but could be worse!
Alyssa
Alyssa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Philip
Philip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
The room was ok, bed was comfortable.
The room was good. The bed comfortable. Kitchen was clean although we didn’t use it. We made our reservation last minute and received the handicap accessible room, which was fine, but the bathroom smelled and didn’t seem super clean. I didn’t bring a hairdryer and there was not one in the room, which I thought was odd. Overall I’d give our stay a 6.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Amber
Amber, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
Sridhar
Sridhar, 2-night trip
Verified Expedia guest review
2/10 Poor
5 October 2024
Jacob
Jacob, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Comfortable and roomy
Mohini
Mohini, 2-night romance trip
Verified Orbitz guest review
8/10 Very good
4 October 2024
Christopher
Christopher, 3-night trip
Verified Expedia guest review
8/10 Very good
2 October 2024
Some room for improvement
The hotel was showing some wear, bathroom floor could have been cleaned better, finding a hair in the bathtub. The complimentary breakfasts have not improved over the last year. I was thrilled the Cracker Barrel was within walking distance. The staff was very friendly and the lobby was always clean.