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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property
Elevate your stay by starting each day with continental breakfast on the inviting terrace or lounge by the pool surrounded by sunshine.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

City view
Bar (on property)
Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • 24-hour fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is NZ$274
includes taxes & fees
24 Jan - 25 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Meeting facility

Hilton Charlotte Airport

Pool
Airport transfer
Pet-friendly
Parking available
8.6 out of 10, Excellent, (1303)
The price is NZ$265
includes taxes & fees
2 Feb - 3 Feb
Hilton Charlotte Airport
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About the area

Map
4119 South Stream Boulevard, Charlotte, NC, 28217

What's nearby

  • Billy Graham Library - 3 min drive
  • Bank of America Stadium - 8 min drive
  • Charlotte Convention Center - 8 min drive
  • Spectrum Center - 9 min drive
  • Charlotte Premium Outlets - 10 min drive

Getting around

  • Charlotte-Douglas International Airport (CLT) - 8 min drive
  • Concord, NC (USA-Concord Regional) - 27 min drive
  • Charlotte Station - 15 min drive
  • Gastonia Station - 24 min drive
  • Free airport shuttle

Restaurants

  • ‪Tequileria - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬20 min walk
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Azteca Mexican Restaurant - ‬4 min drive

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hyatt Place Charlotte Airport/Lake Pointe puts you within a 10-minute drive of Bank of America Stadium and Spectrum Center. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An outdoor pool, a free airport shuttle and a seasonal outdoor pool are other highlights. Fellow travellers say good things about the helpful staff and airport.

Languages

English

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 1 AM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (USD 10.00 per day)
    • Uncovered on-site extended parking (USD 10.00 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Free airport shuttle from 4:30 AM to midnight
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 27 May:
  • Swimming pool

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100

Parking

  • Uncovered self-parking costs USD 10.00 per day
  • Uncovered extended parking costs USD 10.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from June to September

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

Does Hyatt Place Charlotte Airport/Lake Pointe offer free cancellation for a full refund?
Yes, Hyatt Place Charlotte Airport/Lake Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Charlotte Airport/Lake Pointe?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Hyatt Place Charlotte Airport/Lake Pointe?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Charlotte Airport/Lake Pointe?
Yes. Self-parking costs USD 10.00 per day. Extended parking costs USD 10.00 per day.
Is an airport shuttle service offered by Hyatt Place Charlotte Airport/Lake Pointe?
Yes, a free airport shuttle is available from 4:30 AM to midnight on request.
What are the check-in and check-out times at Hyatt Place Charlotte Airport/Lake Pointe?
Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hyatt Place Charlotte Airport/Lake Pointe and nearby?
Hyatt Place Charlotte Airport/Lake Pointe has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Place Charlotte Airport/Lake Pointe?
Yes, there's an on-site restaurant.
What's the area around Hyatt Place Charlotte Airport/Lake Pointe like?
Hyatt Place Charlotte Airport/Lake Pointe is a short 8-minute drive from Charlotte-Douglas International Airport (CLT) and 11 minutes' walk from Renaissance Park.

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Gabriel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tanya, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Barry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isabella, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

False Advertising
We were refused our room. Even though we have stayed at this property twice previously with our cat, they refused to let us check in as they said they had newly renovated & no longer would allow a cat. The property is listed as pet friendly but will only allow dogs as they say cats are more destructive than dogs. Three employees including the general manager were very uncooperative & verged on rude. They said we had to deal with Expedia for our refund & did not even offer to help us find alternative accommodation. We drove an hour out of our way to escape the gridlock in Charlotte to find a hotel that was willing to accept a cat. We are extremely annoyed & will be taking this issue up with the Hyatt management as well as Hotels.com for false advertising.
Mary Lou, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy access to the airport in a in nice and safe location. Free breakfast and easy walk to other food options is key.
Michael, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

My room was probably the best that I have stayed in, in a long time. I loved it.
Denise, 2-night family trip
Verified Expedia guest review

6/10 Good

Vinson, 2-night trip
Verified Expedia guest review

10/10 Exceptional

My stay was due to the power outage stemming from Hurricane Helene.The staff went out of their way to welcome and meet our needs
Mychelle, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

It went well
Paul, 1-night trip
Verified Expedia guest review

6/10 Good

Amy, 1-night trip
Verified Expedia guest review

8/10 Very good

Julia, 1-night trip
Verified Expedia guest review

4/10 Fair

Not upto mark
Sujata, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

BilliePaige, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Large, clean, well-appointed rooms, decent breakfast, great staff, shuttle service every 30 minutes to airport, what’s not to like?!
KENNETH, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brent, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay as always. Staff is very friendly and helpful. Rooms very clean and comfortable
Theresa, 1-night trip
Verified Expedia guest review

8/10 Very good

Es un hotel muy tranquilo, está limpio, acogedor. No nos gustó que las amenities como microwave está afuera de las habitaciones
Yaniurbys, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Erika, 3-night trip
Verified Expedia guest review

2/10 Poor

ahmed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was a nice hotel to stay in. If I am ever in the Charlotte area again, I will look forward to staying here again.
Marques, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Ethan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The shuttle is a great option and it’s close to a bus station.
Christian, 2-night romance trip
Verified Expedia guest review