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Novotel Monterrey Valle

4.0 star property
Art Deco hotel with restaurant, near Metropolitan Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Monterrey Valle

Exterior
Exterior
Breakfast and dinner served
Superior Room, 1 Queen Bed
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • 8 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room
For families
  • Children stay free
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is NZ$131
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Deep-soaking bath
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Deep-soaking bath
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Seasonal outdoor pool, pool loungers

Holiday Inn Monterrey Valle, an IHG Hotel

Pool
Parking available
Internet access
Restaurant
9.0 out of 10, Wonderful, (1197)
The price is NZ$148
includes taxes & fees
15 Dec - 16 Dec
Holiday Inn Monterrey Valle, an IHG Hotel
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About the area

Map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269

What's nearby

  • Metropolitan Center - 8 min walk - 0.7 km
  • Fashion Drive - 10 min walk - 0.9 km
  • Auditorium Pabellón M - 6 min drive - 5.3 km
  • Macroplaza - 7 min drive - 6.2 km
  • Fundidora Park - 9 min drive - 8.4 km

Getting around

  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 44 min drive

Restaurants

  • ‪La Torrada - ‬6 min walk
  • ‪Restaurante 365 Novotel - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Fidencio - ‬6 min walk
  • ‪Olive Garden - Monterrey Valle Oriente - ‬6 min walk

About this property

Novotel Monterrey Valle

When you stay at Novotel Monterrey Valle, you'll be within a 10-minute drive of Fundidora Park and Monterrey Institute of Technology. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this eco-friendly hotel include a terrace and a garden. Fellow travellers love the helpful staff.

Languages

English, French, Spanish

At a glance

Hotel size

  • 238 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 15 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured covered on-site self-parking (MXN 100.00 per stay)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Playground

Working away

  • 8 meeting rooms
  • Conference space (3875 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Arcade/games room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 114
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 325 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 15 January:
  • Swimming pool
The property will be renovating from 1 September 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per night
  • Pets are allowed for an extra charge of MXN 500.00 per pet, per night

Parking

  • Covered self-parking costs MXN 100.00 per stay
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza García
Novotel Monterrey Valle Hotel San Pedro Garza García

Frequently asked questions

Does Novotel Monterrey Valle offer free cancellation for a full refund?
Yes, Novotel Monterrey Valle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Monterrey Valle?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of MXN 500.00 per pet, per night, and there's also a deposit of MXN 500 per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Monterrey Valle?
Yes. Self-parking costs MXN 100.00 per stay. Parking spaces may be limited.
What are the check-in and check-out times at Novotel Monterrey Valle?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Monterrey Valle?
No, this hotel doesn't have a casino, but Casino Monterrey (7-min drive) and Casino Jubilee (9-min drive) are both nearby.
What is there to do at Novotel Monterrey Valle and nearby?
Novotel Monterrey Valle has an arcade and a garden.
Are there restaurants at or near Novotel Monterrey Valle?
Yes, there's an on-site restaurant.
Does Novotel Monterrey Valle have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Novotel Monterrey Valle like?
Novotel Monterrey Valle is a short 10-minute walk from Fashion Drive and 12 minutes' walk from Plaza Fiesta San Agustin.

Novotel Monterrey Valle Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

ROSA, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Natali, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mario, 2-night trip
Verified Expedia guest review

6/10 Good

Johnny, 1-night trip
Verified Expedia guest review

2/10 Poor

Muy deteriorado y en construcción , sucio
gerardo, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

REALLY BAD SERVICE FROM THE STAFF, POWER WENT OFF SEVERAL TIMES DURING MY STAY, AND THE STAFF VERY RUDE! THE LOBBY WAS ALSO VERY HOT!
denisse, 2-night family trip
Verified Expedia guest review

8/10 Very good

Location
Daniel, 10-night trip
Verified Expedia guest review

8/10 Very good

Was convenient location. Friendly and helpful staff. Good value.
Michelle, 6-night trip
Verified Expedia guest review

8/10 Very good

Miguel Angel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

This property is conveniently located 10 minutes from Centro and walkable to Fashion Drive. Building is currently being renovated, should be beautiful soon. The very best thing about this hotel is the staff and customer service. Everyone has a smile, look happy to be there, helpful and provide top quality service.
Juanita, 3-night family trip
Verified Expedia guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Cobran por llevarte la comida y no llevan toallas
Estuvo un poco incómodo el usar solo el elevador tamb pedí 2 veces toallas y no se me proporcionaron cobran el servicio asta por llevarte un café un poco elevados los precios lo único bueno fue que el personal nos trató bien pero siento k el hotel cobra mucho la estancia y necesita muchas cosas como el elevador solo uno las toallas nunca me las llevaron cobraron extra por llevarme un café al cuarto se que no es culpa del personal pero para lo que cobran deberían de tener al 100 todo
Viridiana, 2-night family trip
Verified Hotels.com guest review

6/10 Good

El hotel está siendo remodelado, solo funciona un elevador.
RAUL, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Expedia guest review

4/10 Fair

Never coming back.
Stayed for a night. We arrived late and tired after a long day. As soon as we arrive, we are told the hotel is currently being remodeled.Oh, okay. Wish I would've known before. We were charged $100 MXN for parking, which we weren't warned about before hand, but okay. Next we get to our room, and it looks NOTHING like the pictures advertising it. Old furniture, cracks in the false ceiling. Open the shower and it was leaking. Hairs from the previous guest all over the place, including the door. The bedside lamps didn't work, and there are only two or three different electrical outlets to use. Last and most frustrating, when we were all settled in, we heard a chirp in the AC. Fortunately maintenance was able to help us fix the problem (which eventually came back), but it turns out the false ceiling vibrated when the AC was running and he adjusted it through the ceiling access panel, which I had to do again in the middle of the night because the noise came back.
Luisa Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adriana, 1-night trip
Verified Expedia guest review

6/10 Good

I like the location. I did not like the property that looks old and cheap vs the price charged.
Eduardo, 3-night trip
Verified Expedia guest review

8/10 Very good

Very friendly staff. Even though they are remodeling they make your stay pleasant.
Jose, 1-night trip
Verified Expedia guest review

6/10 Good

Just 1 elevator works. The AC is working poorly. Fromt desk not friendly
Arsenys, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

it was not hot water the restaurant have a bed service
Xavier, 3-night family trip
Verified Hotels.com guest review

6/10 Good

MIGUEL ANGEL, 1-night trip
Verified Expedia guest review

6/10 Good

It isn't what it used to be. It screams old! everywhere. Toilet had two buttons, only one was working. Will look for better options on my next visit to Monterrey.
Jorge Eduardo Alvarez, 3-night family trip
Verified Expedia guest review

2/10 Poor

Place was old, no water bottles, dirty, seems cheap and not only cheap looking but the place felt like the owners are cheap. Breakfast was a 1 out of 10. Juice was watered down and food had no flavor. I do not recommend at all. To pricey for 0 value.
Peter, 1-night business trip
Verified Expedia guest review

8/10 Very good

They are doing renovations, so be prepared for some delays specially the elevators. Everyone is very nice and attentive. I will wait until the renovations are done to come back here!
Leticia G, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review