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Hacienda El Carmen Hotel & Spa

3.5 star property
Family-friendly hotel in Ahualulco de Mercado with spa and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda El Carmen Hotel & Spa

Winery
Exterior
Basic Room | In-room safe, free WiFi, bed sheets
Sauna, spa tub, steam room, body treatments, hydrotherapy, aromatherapy
Outdoor pool

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Laundry facilities
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
For families
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $168
includes taxes & fees
$138 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
Private bathroom
Hair dryer
Free bottled water
Wardrobe or closet
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | In-room safe, free WiFi, bed sheets

Basic Room

Highlights

Portable fan
Private bathroom
Hair dryer
Free bottled water
Wardrobe or closet
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

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Spa
Airport transfer
Free parking
Free WiFi
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The price is $139
includes taxes & fees
$117 per night
Dec 3 - Dec 4
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About the neighborhood

Map
Ramon Diaz Ordaz No.2-1, Ahualulco de Mercado, JAL, 46750

What's nearby

  • Riviera Maya Golf Club - 12 min drive - 8.7 km
  • Teuchitlan Square - 13 min drive - 10.1 km
  • Teuchitlan Plaza - 14 min drive - 10.1 km
  • Guachicmontones Interpretive Center - 16 min drive - 11.6 km
  • Guachimontones Archaelogical Site - 16 min drive - 11.6 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 78 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Soky Ahualulco - ‬11 min drive
  • ‪La Choza Mayahuel - ‬12 min drive
  • ‪Restaurant Monte Carlo - ‬11 min drive
  • ‪Tacos de Borrego y Lechon - ‬10 min drive
  • ‪Carnitas el Michoacano Ahl - ‬10 min drive

About this property

Hacienda El Carmen Hotel & Spa

When visiting Ahualulco de Mercado, Hacienda El Carmen Hotel & Spa is a great choice to consider. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at Don Bocho, which is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

Languages

Spanish

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Transfers

  • Airport shuttle from 6:00 AM to 8:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Mini golf
  • Playground

What to do

  • Mini golf
  • Pool table
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1722
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Don Bocho - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 310 for adults and MXN 310 for children
  • Airport shuttle service is offered for an extra charge of MXN 4500 per vehicle (roundtrip, maximum occupancy 10)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Outside food is not permitted on the premises.

Also known as

Hacienda El Carmen
Hacienda El Carmen Resort
Hacienda El Carmen Hotel
Hacienda El Carmen Hotel And Spa
Hacienda El Carmen Hotel El Carmen
Hacienda El Carmen Hotel & Spa Mexico - Jalisco
Hacienda El Carmen Hotel Ahualulco de Mercado
Hacienda El Carmen Ahualulco de Mercado
Hacienda El Carmen Resort Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen & Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen Hotel & Spa Hotel
Hacienda El Carmen Hotel & Spa Ahualulco de Mercado
Hacienda El Carmen Hotel & Spa Hotel Ahualulco de Mercado

Frequently asked questions

Does Hacienda El Carmen Hotel & Spa offer free cancellation for a full refund?
Yes, Hacienda El Carmen Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hacienda El Carmen Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Hacienda El Carmen Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hacienda El Carmen Hotel & Spa?
Yes, there's free valet parking.
Is airport shuttle service offered by Hacienda El Carmen Hotel & Spa?
Yes, an airport shuttle is available from 6:00 AM to 8:00 PM on request. The charge is MXN 4500 per vehicle roundtrip.
What are the check-in and check-out times at Hacienda El Carmen Hotel & Spa?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hacienda El Carmen Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hacienda El Carmen Hotel & Spa also has spa services and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Hacienda El Carmen Hotel & Spa?
Yes, Don Bocho offers international cuisine.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

I thought I was in a movie, this property was awesome!
Angelica, 2-night romance trip
Verified Expedia guest review

6/10 Good

No les gustó que reservé en Expedia (mejor precio) y me cobraron extra a mi hija de 3 años,
Citlalli, 1-night family trip
Verified Expedia guest review

8/10 Very Good

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hacienda el Carmen was the most beautiful experience I've had in any of my travels. Absolutely breathtaking!!!!!
Esmeralda, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Saul, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is absolutely beautiful, the food was great, and the staff was amazing.
Elva, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

MA MARTHA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unique place to stay.
Santiago, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This is a great place to visit. The hacienda is beautiful. Staff is awesome.
Pedro, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hacienda Del Carmen is an amazing treasure. The property takes you back 500yrs. As soon as you enter, one feels the history. The owner Monica Baez is 5th generation owner and has done an amazing job restoring it while keeping the culture and history intact. The spa and its services are remarkable. The ancient building has been turned into a 5star experience. Keep in mind that the Hacienda is over 500 yrs and in the middle of working ranches, so you will occasionally smell unpleasant scents but nothing that made our stay unpleasant. We will definitely be back.
Patricia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A very beautiful old Hacienda with pleasant gardens and well kept grounds. They have a great spa with very relaxing atmosphere. We have stayed here several times and always enjoy ourselves.
James, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was unbelievable breathtaking place! The pictures si no justice.
Keyla, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent all around
Alfonso, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent property. The property is family friendly, however there is a complete wing of the hacienda that is adults only, which is not specified when booking through Expedia. The adult-only area is much more luxurious than the family-friendly rooms.
Luis, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Lizbeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is our second stay at the Hacienda. Both times have been wonderful. The grounds are impeccable. The food has always been above standard. And the spa can’t be beat. Already planning our next visit
Carl, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Marcelina, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nataly, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful place
Marisol, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ismael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, staff was very friendly.
Cynthia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hector, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The surroundings were awesome. The vegetation and birds chirping are very relaxing. The shower drain got clogged while we used it.
Liliana, 1-night family trip
Verified Expedia guest review

6/10 Good

quality of food was poor , Stayed here a year ago and was much better, Only had breakfast there one day during our stay. they need to improve their food quality.
miguel, 3-night trip
Verified Expedia guest review

General property information

Travelers Say
"Beautiful facilities, great service, good food."
Reasons to Book
Great Facilities & Onsite Restaurant/Bar
Check-In Time
1:00 PM
Check-Out Time
12:00 PM