4-31-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
What's nearby
Tokyo Metropolitan Government Building - 3 min walk - 0.3 km
Yoyogi Park - 2 min drive - 1.6 km
Shinjuku Gyoen National Garden - 2 min drive - 2.2 km
Meiji Jingu Shrine - 5 min drive - 3.1 km
Shibuya Crossing - 5 min drive - 4.7 km
Getting around
Tokyo (HND-Haneda) - 37 min drive
Shinjuku Station - 14 min walk
Hatsudai Station - 15 min walk
Sangubashi Station - 16 min walk
Tochomae Station - 6 min walk
Nishi-shinjuku-gochome Station - 7 min walk
Nishi-shinjuku Station - 12 min walk
Restaurants
肉そば家フクロウ - 3 min walk
中華ごはん れんげ食堂西新宿店 - 1 min walk
グッドビュー東京 - 4 min walk
皇雅 - 4 min walk
il sole gatto - 3 min walk
About this property
THE KNOT TOKYO Shinjuku
When you stay at THE KNOT TOKYO Shinjuku, you'll be a short five-minute drive from Tokyo Metropolitan Government Building and Yoyogi Park. For a bite to eat, guests can visit MORETHAN TAPAS LOUNGE, one of 2 restaurants, which serves Spanish cuisine and is open for breakfast, lunch and dinner. This Art Deco hotel is also a short five-minute drive from Shinjuku Gyoen National Garden and National Stadium. Fellow travellers like that it's only a short walk to public transportation: Tochomae Station is 6 minutes away and Nishi-shinjuku-gochome Station is 7 minutes.
Languages
English, Japanese
At a glance
Hotel size
408 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide in-room climate control. Central air-conditioning is provided throughout the property.
This property will temporarily be closed due to a scheduled power outage on January 14, 2025. Late check-out and luggage storage will be not be available on this date.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 1 mi (JPY 2500 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
2 restaurants
2 bars/lounges
Coffee shop
Shared microwave
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1978
Banquet hall
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch flat-screen TV
Home comfort
Heating (climate-controlled)
Slippers
Sleep well
Down duvet
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
MORETHAN TAPAS LOUNGE – This family restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MORETHAN GRILL – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 per person
Renovations and closures
This property is closed from 14 January 2025 to 14 January 2025 (dates subject to change).
The property will be renovating from 1 January 2025 to 31 March 2025 (completion date subject to change). The following areas are affected:
One of the dining venues
Lift
Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.
Parking
Parking is available nearby and costs JPY 2500 per day (3281 ft away)
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
New Shinjuku City Hotel
Shinjuku City Hotel
Shinjuku New City
HOTEL KNOT TOKYO
New City Hotel
Shinjuku New City Hotel Tokyo
HOTEL KNOT
KNOT TOKYO
KNOT TOKYO Shinjuku Hotel
KNOT Hotel
KNOT TOKYO Shinjuku
HOTEL THE KNOT TOKYO
Shinjuku New City Hotel
THE KNOT TOKYO Shinjuku Hotel
THE KNOT TOKYO Shinjuku Tokyo
THE KNOT TOKYO Shinjuku Hotel Tokyo
Frequently asked questions
Is THE KNOT TOKYO Shinjuku currently open?
This property is closed from 14 January 2025 to 14 January 2025 (dates subject to change).
Does THE KNOT TOKYO Shinjuku offer free cancellation for a full refund?
Yes, THE KNOT TOKYO Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at THE KNOT TOKYO Shinjuku?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at THE KNOT TOKYO Shinjuku?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at THE KNOT TOKYO Shinjuku and nearby?
THE KNOT TOKYO Shinjuku has 2 bars.
Are there restaurants at or near THE KNOT TOKYO Shinjuku?
Yes, there are 2 on-site restaurants, featuring Spanish cuisine.
Does THE KNOT TOKYO Shinjuku have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around THE KNOT TOKYO Shinjuku like?
THE KNOT TOKYO Shinjuku is a short 6-minute walk from Tochomae Station and 3 minutes' walk from Tokyo Metropolitan Government Building. Travellers say that the area is very central and good for shopping.
THE KNOT TOKYO Shinjuku Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
Hayley
Hayley, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
21 December 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
4/10 Fair
20 December 2024
Not enough soundproofing
The hotel itself is very nice. Nice restaurants and bakery. Rooms are fine for solo travel. But the rooms have very little soundproofing. The door to the room might as well be cardboard. When everyone checks out in the morning you’ll hear every single person. And the walls allow Bassy voices or snoring through quite easily.
Christian
Christian, 14-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Yumiko
Yumiko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Good, clean place with attentive staff.
Location is a little out of the way, but it was good nonetheless
Jason
Jason, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Justin
Justin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
John Patrick
John Patrick, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
Chloe
Chloe, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
29 November 2024
Pauline
Pauline, 9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Mattew
Mattew, 4-night trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Good location, food good, cool hipster vibe, but room was tiny, not comfortable
Dayna
Dayna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Todd
Todd, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Loved the restaurants and bakery at the hotel. The hotel was close to Chuo Park, bus stop and station. The staff were wonderful and are very helpful
robyn
robyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
great family stay
Excellent hotel, very close to the park and an easy walk to Shinjuku station and the town.
C
C, 3-night family trip
Verified Hotels.com guest review
6/10 Good
7 November 2024
Pros: reasonable price, decent room size, a nice park opposite
Cons: fairly long walk to Shinjuku station, and there was a stretch of walk to the nearest metro without any shelter so pray there is no rain. It appears that the hotel is located near to a hospital hence there is noise of ambulance siren at night. It doesn’t help that the air-conditioning is centrally controlled so for proper ventilation, we need to open the window at night. Also the check out time of 10.00 am is too early.
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
Staff were very helpful from check in, breakfast service to arranging our luggage transfer. Booked superior double but it was tiny with no storage. Felt it was overpriced for space we had. However, would stay here again. Very convenient for Shinjuku area.
Anna
Anna, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Great breakfast, easy location. Tiny room and bathroom but manageable and comfortable.
Wendy
Wendy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Good location for exploring Shinjuku area without being right in the noisy area. Walkable to tube stations and a few small bars and eateries around the hotel. Bakery on the ground floor was excellent - lots of vegan options and all were delicious.
We had a deluxe room with view of the park and government building which was great. Plenty of space. Bed wasn’t the comfiest I’ve had in Japan - a bit uneven, maybe well worn, and only one pillow. Did get a bit of noise from police sirens but didn’t really bother us. Lobby area was always bustling with activity. Would be happy to stay here again - I’d recommend asking for a high floor and going for a deluxe room.
Jessica
Jessica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Decent hotel in Shinjuku
Overall decent hotel. Location is a bit far away from metro stations, which made traveling through tokyo more of a hassle. Check in process was easy. The room was a decent size and i liked that they have things to put your luggage on. Bathroom was small but not tooo small. They provided water everyday and changed the towels but in the 3 nights we were there they never took our trash out. That was a major thing that i need from a hotel especially when traveling. It felt like a more american style hotel and i was slightly disappointed for how expensive it was.
Natalia
Natalia, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Great Tokyo Stay!
Wonderful stay! Hotel is situated in Shinjuku near a beautiful park. It is a little far from Shinjuku station, but there is a smaller station and buses near by. I would definitely stay here again.
Xavier
Xavier, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
4 October 2024
Rovan
Rovan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
2/10 Poor
25 September 2024
Horrible experience.
There will be extra charges the minute you check in. Crowded and noisy, this hotel tends to backpackers looking for fun. Probably the worst customer service in Japan, employees are rude and pretentious and completely unavailable. Even if you contact them over the phone or through Expedia they will just ignore you.
There are better hotels in the are so I recommend avoiding at all cost.