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Sofitel Queenstown Hotel & Spa

5.0 star property
Mountain hotel in Queenstown with 2 restaurants and spa

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Photo gallery for Sofitel Queenstown Hotel & Spa

Front of property
Separate bathtub and shower, jetted bath, rainfall showerhead
Tapas bar
Exterior
Tapas bar
Located in the heart of Queenstown City Centre, Sofitel Queenstown Hotel & Spa is a serene retreat amidst the bustling city. Pamper yourself with a deep-tissue massage or indulge in international cuisine at one of two on-site restaurants. Enjoy cycling, bike rentals, and car rentals on site to explore nearby Skyline Queenstown.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Ski facilities
  • Spa
  • Bar
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Television
The current price is NZ$512
includes taxes & fees
2 Apr - 3 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 2 Double Beds, Balcony

Superior Double Room, 2 Double Beds, Balcony

Superior Double Room, 2 Double Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 62 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Double Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony, Mountain View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

QT Queenstown

  • Pool
  • Parking available
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 923 reviews
The price is NZ$461
includes taxes & fees
13 Apr - 14 Apr
QT Queenstown
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About the area

Map
8 Duke Street, Queenstown, 9300

What's nearby

  • Skycity Queenstown Casino - 2 min walk - 0.2 km
  • Queenstown Mall - 4 min walk - 0.4 km
  • Kiwi and Birdlife Park - 5 min walk - 0.5 km
  • Queenstown Gardens - 6 min walk - 0.6 km
  • Skyline Queenstown - 6 min walk - 0.6 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬2 min walk
  • ‪Miss Lucy's Woodfired Pizza and Bar - ‬2 min walk
  • ‪Red Rock Bar Cafe - ‬2 min walk

About this property

Sofitel Queenstown Hotel & Spa

Located in the entertainment district, Sofitel Queenstown Hotel & Spa is a great choice for a stay in Queenstown. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Left Bank Cafe/Bistro, one of 2 restaurants, serves international cuisine. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (NZD 50 per day; includes in/out privileges)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Discount at nearby fitness centre
  • Free bikes nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (3003 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Piano
  • 24-hour fitness centre
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

So SPA has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

Left Bank Cafe/Bistro – This fine-dining restaurant specialises in international cuisine.
1789 Wine & Jazz Lounge – This tapas bar specialises in international cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 42 per person

Children & extra beds

  • Rollaway beds are available for NZD 95.0 per night

Parking

  • Valet parking costs NZD 50 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hotel Sofitel Queenstown
Queenstown Sofitel
Queenstown Sofitel Hotel
Sofitel Hotel Queenstown
Sofitel Queenstown
Sofitel Queenstown Hotel
Sofitel Queenstown Hotel And Spa
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Sofitel Queenstown Hotel Spa
Sofitel Queenstown & Spa
Sofitel Queenstown Hotel & Spa Hotel
Sofitel Queenstown Hotel & Spa Queenstown
Sofitel Queenstown Hotel & Spa Hotel Queenstown

Frequently asked questions

Does Sofitel Queenstown Hotel & Spa offer free cancellation for a full refund?

Yes, Sofitel Queenstown Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sofitel Queenstown Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sofitel Queenstown Hotel & Spa?

Yes. Valet parking costs NZD 50 per day.

What are the check-in and check-out times at Sofitel Queenstown Hotel & Spa?

You can check in starting at 2 PM. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at Sofitel Queenstown Hotel & Spa?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (2-min walk) and SKYCITY Wharf Casino (4-min walk) are both nearby.

What is there to do at Sofitel Queenstown Hotel & Spa and nearby?

Have fun with nearby winter activities such as ice skating, cross-country skiing and snowboarding, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and a sauna.

Are there restaurants at or near Sofitel Queenstown Hotel & Spa?

Yes, there are 2 on-site restaurants, featuring international cuisine.

Does Sofitel Queenstown Hotel & Spa have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does Sofitel Queenstown Hotel & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sofitel Queenstown Hotel & Spa like?

Sofitel Queenstown Hotel & Spa is located near Queenstown Beach in Queenstown City Centre, a short 2-minute walk from Skycity Queenstown Casino and 3 minutes' walk from Lake Wakatipu.

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Sofitel Queenstown Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Fabulous location and great sized rooms. Staff are amazing and the breakfast is fantastic. The only down fall of this hotel is it’s a bit tired and rooms need a re furb.
Stacey, 1-night trip

10/10 Exceptional

Amazing staff. Very nice rooms. Nice vibe.
David, 4-night trip

10/10 Exceptional

Under renovation on a few floors - always a beautiful stay. We travel to Queenstown every year and always stay here - brilliant!
Ryan, 4-night trip

10/10 Exceptional

Great luxurious hotel in the heart of Queenstown. Came here as a little treat to myself while away on business and was delighted with every aspect.
Janine, 1-night trip

10/10 Exceptional

Great Hotel
Great Hotel, central to everything especially if you want to catch shuttled to MT. Rooms large and comfy. Always get a welcome when we artive into hotel.
Melanie, 2-night trip

10/10 Exceptional

Well located to all amenities. All staff friendly and extremely helpful
Robert, 1-night trip

10/10 Exceptional

Close to all ammenities
Gregory John, 9-night trip

10/10 Exceptional

Great property, great staff. Excellent location.
Penny, 1-night trip

10/10 Exceptional

Hotel was absolutely beautiful!
Jean, 4-night trip

10/10 Exceptional

A 5 Star hotel in a great location. Large comfortable room with underfloor heating in bathroom. Excellent service at reception and restaurant which served a wide variety of food including eggs as you like them.
Michael, 3-night trip

10/10 Exceptional

It was located in a great area, provided a very clean room, and gave us a great breakfast.
Jacquelyn E., 2-night trip

10/10 Exceptional

Wonderful rooms, friendly staff
Melanie, 5-night trip

8/10 Very good

Great position and service. Only drawback was the age of the rooms
Mohammed, 5-night trip

10/10 Exceptional

Great hotel, very luxurious 😊
Kelly, 2-night trip

10/10 Exceptional

Staff members are extremely helpful and polite. The breakfast had a variety of options. Thanks for making our stay a memorable one.
Gihan, 4-night trip

10/10 Exceptional

Excellent hotel; perfect location; knowledgeable, helpful staff; outstanding massage therapists! (Dewi in particular!)
1-night trip

10/10 Exceptional

It is in the heart of the city. The room is big. Facilities are great.
Lucy, 6-night trip

4/10 Fair

need update
cesar, 4-night trip

10/10 Exceptional

Quiet and convenient
Rajesh, 5-night trip

10/10 Exceptional

Nice clean room and comfortable bed
Barry, 1-night trip

10/10 Exceptional

Comfortable bedding and oversized tubs

10/10 Exceptional

Fabulous property, great location, amazing service and staff - highly recommend and will be back! 5 STARS!!
Beverley, 3-night trip

10/10 Exceptional

WONDERFUL IN EVERY WAY!
Stuart Alan, 4-night trip

10/10 Exceptional

The Sofitel is right in the centre of Queenstown so all the bet shops and restaurants are walkable. We had a new room so super modern and clean as well as being a good size for two people. Staff were really helpful. The bed was great and we slept well.
Philip, 1-night trip

10/10 Exceptional

Right in the middle of town, making it easy to walk places quickly. Parking is very limited, you’ll have to pay for public parking or valet is $50 a night (but limited) Enjoy a gin cocktail at Le salon The room was very comfortable, bathroom floor has heating
Lisa, 3-night trip