Hangzhou Tower Shopping Mall - 4 min drive - 3.8 km
Getting around
Hangzhou (HGH-Xiaoshan Intl.) - 21 min drive
Hangzhou Station - 9 min drive
Hangzhou East Railway Station - 10 min drive
South Railway Station - 17 min drive
Ding'an Road Station - 10 min walk
Longxiangqiao Station - 15 min walk
Chengzhan Station - 16 min walk
Restaurants
杭州新侨饭店 - 1 min walk
必胜客 - 4 min walk
路边咖啡 - 1 min walk
咬不得高祖生煎 - 1 min walk
秋尼尔泡芙家族 - 2 min walk
About this property
Hangzhou Xinqiao Hotel
Hangzhou Xinqiao Hotel offers a fantastic location, putting you a short five-minute walk from West Lake. Guests looking for a bite to eat can visit the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. The property is only a short walk to public transportation: Ding'an Road Station is 10 minutes and Longxiangqiao Station is 15 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
346 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Dressing gowns and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Fees & policies
Refundable deposits
Deposit: CNY 600.0 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 68 per person
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Also known as
Xinqiao Hangzhou
Xinqiao Hotel
Xinqiao Hotel Hangzhou
Hangzhou Xinqiao
Hangzhou Xinqiao Hotel Hotel
Hangzhou Xinqiao Hotel Hangzhou
Hangzhou Xinqiao Hotel Hotel Hangzhou
Frequently asked questions
Does Hangzhou Xinqiao Hotel offer free cancellation for a full refund?
Yes, Hangzhou Xinqiao Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hangzhou Xinqiao Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hangzhou Xinqiao Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hangzhou Xinqiao Hotel?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Hangzhou Xinqiao Hotel?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine.
What's the area around Hangzhou Xinqiao Hotel like?
Hangzhou Xinqiao Hotel is a short 5-minute walk from West Lake and 8 minutes' walk from Wushan Night Market.
Hangzhou Xinqiao Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
10/10
Amenities
7.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
5 March 2023
Overall nice place. View was great. But was hard to find a trash can with trash bags.
puneet
puneet, 1-night business trip
Verified Expedia guest review
6/10 Good
17 December 2018
The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)
Johnny
Johnny, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
16 November 2018
Verified traveller
6-night trip
Verified Expedia guest review
10/10 Exceptional
15 October 2018
Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.
Ms.Pan
Ms.Pan, 3-night trip
Verified Wotif guest review
10/10 Exceptional
31 July 2018
Close to West Lake, good food places. Swift check in/out processes by kind staffs.
keiji
keiji, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2018
Renyu
Renyu, 4-night trip with friends
Verified Hotels.com guest review
6/10 Good
5 April 2018
Good location. No AC
Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.
Verified traveller
4-night trip
Verified Expedia guest review
6/10 Good
16 August 2017
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2017
Highly recommend
I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.
Chong
Chong, 2-night family trip
Verified Hotels.com guest review
6/10 Good
1 November 2016
This hotel is not linked up with Expedia
We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA.
A lot of hassle to get through to what needs to be done.
Really disappointing experience to start off with...
However the hotel staff constantly tried to make it up to us which we appreciate.
Air conditioning in the hotel is not ventilated well, constantly feeling hot.
Location is great, right in the middle of city. Very convenient.
Debby
Verified Expedia guest review
4/10 Fair
15 June 2015
Good Location But Room is not clean
Hotel room is too old and need renovation
Tao
Verified Hotels.com guest review
2/10 Poor
10 July 2014
Very dissapointed.
AGREED BUT NOT RECEIVED! NO third bed as requested. No breakfast as specified.No internet or wifi connection.No air conditioning, No cooler , No coffee , No gym or pool access .No collection or drop off to the airport. Not a Hotel I would recommend for future usage.
Singh s
Verified Hotels.com guest review
8/10 Very good
21 May 2014
Verified traveller
Verified Hotels.com guest review
6/10 Good
10 May 2014
Great location
It is really close to the west lake. A lot shopping malls and good restaurants are nearby. However the air condition in the room is too old to work well. Hope it can be improved.
Verified traveller
Verified Hotels.com guest review
6/10 Good
25 April 2014
Too much smoking smell
Nice hotel but the room smell of smoking , need to have proper cleaning
Kongway
Verified Hotels.com guest review
8/10 Very good
30 August 2024
Oui mais…
Hôtel confortable mais personnel qui ne parle pas anglais à l’accueil. Difficile de se faire comprendre !
Rooftop pas ouvert et ne correspond pas aux photos
Déjeuner très copieux et bon
severine
severine, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 June 2023
綺麗、部屋は広い、便利。
期待通り、良かった。
HONGMIN
HONGMIN, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 April 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
22 January 2019
CHIA-HUNG
CHIA-HUNG, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
16 January 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
13 November 2018
숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.
Good service, great room, great breakfast; locatio
The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay